We collate all the best reviews from around the Internet so you can view them in one place
Review by Peter L.2 months ago
This is a convenient and responsive fintech / financial service providing debit cards and inexpensive money transfers worldwide. It lets my customers pay me swiftly. We use them a lot. Also convenient to have one's own bank account number for several currencies each in another country. Only disadvantage is they do not offer direct debit.
Off late though they are becoming a bit more bureaucratic, even from people we referred to them and their rates are creeping up. They are also getting a bit slower in processing in certain cases while in others they became faster. Their communication remains very fast.
So I gave them 4 instead of 5 stars because of these kind of slight deficiencies that before did not occur.
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Review by Peter L.2 months ago
This is a convenient and responsive fintech / financial service providing debit cards and inexpensive money transfers worldwide. It lets my customers pay me swiftly. We use them a lot. Also convenient to have one's own bank account number for several currencies each in another country. Only disadvantage is they do not offer direct debit.
Off late though they are becoming a bit more bureaucratic, even for people (potential customers) we referred to them and their rates are creeping up. They are also getting a bit slower in processing transfers in certain cases while in others they became faster. Their communication remains very fast.
So I gave them 4 instead of 5 stars because of these kind of slight deficiencies that before did not occur.
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Review by Tadas T.5 months ago
My experience with Transferwise is excellent, nothing to add. I have personal and business accounts with them.
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Review by Ludovic7 months ago
scammer, they stole me 6000 euros
Review by Bela G.9 months ago
I used it only for money transfers the last 3 years but now I decided to use it as my everyday account. Best exchange rate and transfers sometimes immediate to other country. I have 13 bank accounts, the latest are Monese, N26, Starling. But I have issues with them suspending account for weeks and asking for further documents and than nothing. That's crazy.
I even sent £30000 to Spain and had no issues with TransferWise. I wouldn't trust any other money exchange company to send this much.
To send money free up to £500 use my code:
https://transferwise.com/invite/a/belag19
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Review by C C.11 months ago
Appalling! No matter if you are a long time customer, their verification methods are a joke! They've been holding a transfer for over 3 days after taking my money, because they can't read the passport in the selfie they request as verification. If your doc is small or laminated, you don't stand a chance to be verified. My mortgage payment is at risk of default because Transferwise is holding my money, which is an illegal practice. I requested cancellation of the transfer and they said it is going to take 2 days to get it back. Which makes it a week without being able to access my own money. DO NOT USE TRANSFERWISE. Their customer service is appalling, treating long time customers as potential criminals, after they've been profiting from my money for years. STAY AWAY FROM THEM!!!
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Review by Atnis R.1 year ago
I reccomend my client using transferwise. At first transaction they deliver the money in 1 working day. But in the next transaction, Transferwise keep the money my client sent, and said that it need verification process and their representative in Singapore said that it needs some time with UNCLEAR time.
I have been waiting for 7 working days now and until now I have recieve no notification about the transfer, and even my client already call Transferwise and promised further news but still hear nothing back.
I am pissed off now, and will not ever recommend Transferwise again to anyone.
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Review by Christopher D.1 year ago
I've used it a few times to move money and it's been done fast and securely. Saved a large amount I would have otherwise lost to currency exchange fees and poor conversion rates from banks - saving money is earning money! The app and customer service are great too, I've received quick and helpful responses after asking them questions.
Also a nice bonus to get the first £500 of my transfer for free after joining using a friend's link. If you are thinking of joining, feel free to use mine and you will get your first £500 or equivalent for free too.
transferwise.com/u/christopherd59
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Review by Frank C.1 year ago
I strongly recommend people to NOT use this service :
Many people promote TransferWise Borderless Account so I tried it out
My account was deactivated after I provided all documents for verification. This happened before I even had the chance to use the account. I received the e-mails "We've confirmed your identity - We'd love your feedback" and "We've confirmed your address - We'd love your feedback" and then when I try to login I see:
"Sorry, your account is deactivated. If you believe this is a mistake, please contact customer support at appeals"
I contacted appeals and this was the answer:"Hi We have reviewed your appeal and we have taken the decision not to reactivate your account"
I literary did nothing illegal, nothing wrong or against their T&C or anything that could have resulted in account deactivation. I emailed support believing that it was due to some mistake. Support replied that they do not have information why my account is deactivated, gave me the list of general reasons for accounts deactivation (none of them applicable in my case) and that I should contact Appeals department which I did. Appeals department replied that decision is final and my account is permanently deactivated. After few more exchanged emails I still did not receive answer why they deactivated my account.
Also I read online from others that some had account deactivated while they were still holding their funds!! I am so glad that is not my situation.
They are not to be trusted if this is the way they behave.
AVOID THIS COMPANY
ZERO SUPPORT WHEN THEY MAKE A MISTAKE.
Don't trust these people - there's plenty other money transfer apps,,,Don't risk it with these people. Instead use REVOLUT
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Review by Steven M.1 year ago
I tried this website. Gave them a copy of my passport was verified, set up my bank account and did a money transfer overseas bank to bank passed all the security questions at my bank and suddenly: see photo. No warning, no explanation, not even an email informing me. I appealed and so far nothing!
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Review by Martin J.1 year ago
Since about one year I use TransferWise for monthly transfers to Philippine bank accounts.
If the transfer works, the money is on the account after 3 to 5 working days - often the money comes back again with the hint that the recipient data are not correct. This has never been the case.
However, the last bank transfer did not work again.
TransferWise transfers the amount to a Philippine partner bank. This bank then sends the transfer amount to the recipient's bank. TransferWise partner banks in the Philippines are Tranglo-Bank, Metro-Bank and BDO-Bank. In my profile a note was added to carry out transactions only with BDO, as the BDO bank has proven to be a reliable bank. Transfers with Tranglo bank have never worked.
Now the Metro Bank has been used for the first time, but the note in my profile says only to transfer via BDO. The call agent proudly told me on the phone that they had used the Metro Bank for me for the first time. So an experiment with the result that after 7 days the amount still not arrived. That is very annoying. At the 1st FEB bills should ve been payed in the Philippines.
2 days ago a reference code was sent to me by TW with which the recipient should present herself to the bank to locate the payment. The recipient did that as well. Result: The payment could not be localized!
Today I called TW again, like almost every day. I would need a receipt from the recipient's account which shows that the amount (12000 PHP) has not arrived. I have already sent the receipt 2 days ago by email, but been told that this is not enough for a document. This paper could be made by anyone at a printer. I use TW about one year, partly several times a month, to get then indirectly told I would cheat them...
IT IS ENOUGH NOW!
I cannot recommend Transferwise to anyone with a clear conscience and will delete my user account with Transferwise after clarification of the facts.
Western Union and AZIMO are a little more expensive, but the money is available within minutes !
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Review by Echezona O.1 year ago
Please everyone trasferwise is made up with professional and well trained people working together to give us what we deserve. I love the service so much.
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Review by Zeeshan J.1 year ago
These people suck. They will, without warning, freeze your account and hold all of your money. They won't tell you why. They won't give you any warning. They will just lock you out and the only way you know you have a problem is when you can't log in. Then, they will tell you it takes up to two months to get your funds. Your property. Your liquidity. Your vital operational cash. They don't care. Do not do business with these scumbags. Do not trust them with your money. With your receivables. With anything and has a long history of suspending accounts and holding funds. Just google Transferwise sucks. Avoid them completely. Do business with a real, legitimate payment service like WorldFirst instead. they deactivated my account after receiving 14012 AUD. Why they should take money in first place to deactivate later? It's like they play games of holding money, very weird company, they miss genuine customers on stupid check strictness on profile.
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Review by Jane S.1 year ago
DO NOT TRUST A COMPANY THAT WILL NOT ALLOW CASH RELOADING OF YOUR DEBIT CARD.IT SPEAKS VOLUMES ABOUT A COMPANY THAT CALLS THEMSELVES A DEBIT CARD COMPANY BUT WILL NOT ALLOW STANDARD DEBIT CARD FEATURES.VERY SHADEY BUSINESS PRACTICES,THERE IS NO EXCUSE!
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Review by Luca G.2 years ago
Fair, friendly, and it works!
They are one of the few fair alternatives to money transfer internationally.
The most of other services available are loan sharks.
I have appreciated a lot the low fees and the great, friendly and prompt customer support.
We have to support TransferWise because those guys are doing a great service to all of us, with not so much money, that need to transfer and are often victim of this crazy speculative bank system.
Thanks!
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Review by ian m.2 years ago
I have been trying to reach the team foe 40 days now, i made a payment withdrawal from my studypool account and up to now there is no credit in my account. Plus they have poor user customer service. i will never request anyone to use this service of transfer. Kindly stay away.
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Review by Mass S.2 years ago
Yes, the transfer is quite slow, not as advertised. However, I still like the service as I can request and hold 29 currencies in 29 different countries' banks. I don't think any
other services offer such for free!
Also, the verification was pretty quick!
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Review by Andrea S.3 years ago
Well, i thought that might be a reliable way of transferring money from one country to another....not so much . Misleading. Don't count on transfers during the weekend. You have to link a bank account, and still doesnt work . Takes them 2 business days for a transfer in Europe , Really ?? My bank does that in 2 hours .Same fees or none. I thought i try it out while traveling ...never again.If a transfer is in Europe they transfer yo uno a site called Sofort ( immediately ) transfer....hahahahaha good joke Immediately means immediately for me , not 2 business days. And if you are unlucky to catch it on a weekend , it takes 3-4 days. Sorry guys, you have to do way better than that to get my business again .....
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Review by Manindra M.4 years ago
The site is super slow. Be ready to spend 30 mins when the site is loading for each transfer. It just keeeeeep on Loading... that's what you pay for $ save I guess. Nothing is free. Never seen a slower site
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Review by Vasundhara T.4 years ago
I am pleasantly surprised by how great the service is. I have made quiet a few transfers and was never let down.
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Review by Nehemiah J.4 years ago
I use this every month. Still staying #1 as of Jan-2016