Since discovering Zulilly, my wardrobe is fast become a total Zulilly closet. I love it. I just wish things shipped out faster! But I've never been disappointed and when I've had issues, their customer service has been outstanding.
Review by Turnerr Zardezed3 days ago
Discounts to quality items. Shipping is long. But I enjoy the price of the items. I enjoy the entire 24 hours of shipping and on the weekend the entire weekend is free shipping.
Review by Cherize3 days ago
I really enjoy shopping Zulily. There's usually a good selection of what you are looking for. Sometimes you have to wait a while for your purchases to arrive, especially if they are coming from China. The customer service is beyond good!
Review by SeattleBella4 days ago
I love grabbing items for good prices. Never know whats up for grabs, so I try to look daily. Their service (all around) is great. Shipping gets pricey, but you can combine items so it doesn't seem too bad. I buy ahead for Christmas, when I can.
Review by Jonavan4 days ago
Love the variety, love SOME of the clothes, love the holiday decor. They have excellent customer service. My only complaints is that it seems their prices have gone up and the shipping can be very slow. The items you order come from the different companies to Zulily before they ship. I guess that's why it takes longer. You only pay shipping once and then for the rest of that day, any additional items ship for free. If you order on a Saturday, you get free shipping for the remainder of the weekend. All in all, I LOVE IT.
Review by Românu4 days ago
I have bought several products from Zulily and now it is one of the few shopping apps I have on my phone. The products change every day and they keep it fresh. If an item sells out, they alert me when it's back in stock and that is pretty awesome. Sometimes the products are a lot different than I thought they would be and I have the choice to send it back or keep it. I usually keep it and either sell it or give it away. Sometimes the sizing is a little off but there again, I either make it work or sell it or give it away. People love the products so I can usually pass them on. As to shipping - the costs are pretty much the same as other places and yes, the system requires you to wait but it is well worth it. Once I understood how Zulily works, I am more patient about getting my products. I will continue to purchase from them and can;t wait to see what I will order next.
Review by Bartyw5 days ago
So, first time I used Zulily it was because I was hunting all over the internet for lamps for my bedroom. Found them...and they came totally smashed. These were the last lamps but... Zulily Customer Service handled the "experience" within 24hrs and, although I didn't get my lamps, I was "sold" on Zulily and happy with my experience. Fast forward....the merchandise seems to be like seconds, prices are not really the best and the website seems to have glitches from time to time. Things seemed to change around the time the company was sold tO QVC. SO, I'm probably going to put my "visits" on hold for awhile and find another online story to shop. I used to suggest Zulily to everyone as a place to shop...not anymore. I really do hope someone tries to bring back the old Zulily.
Review by Olliyah5 days ago
I love Zulily! You never know what they are adding to their site! I love getting the emails daily to advise me of what is new! So many items and categories! Love!
Review by Kusoom Wanoskia5 days ago
I'm disappointed that most of their products come from China. Shipping times are ridiculous. Don't order if you want fast shipping. Most take 3-4 weeks. That is terrible in this day and age. Products are being shipped right from China, no wonder it takes so long. Problem is, they have a lot of nice clothing and other items that I'm willing to wait for but not that often. Wish they had more American made products. No problems with refunds of damaged products yet, but quality has been going downhill. Shop with Ebates/Ratuken and I ALWAYS have to ask Ratuken where my Rakuten rebate is. My husband always says, why do you keep buying that Chinese junk? I have gotten a lot of nice items from them, but now I am a lot more conscience of wanting to buy American. Wish their shipping time was a lot faster. Like that they have a lot of products you can't find anywhere else.
Review by Inny6 days ago
I can always count on finding something unique. Prices are good. There have been some quality issues lately but I like that returns can be made now. But I have never had a problem that a rep there didn't fix. All in all Zulily is a good company to deal with.
Review by Customeralan Weintrop6 days ago
As I am on a limited budget, I find that I can find some very nice things to buy and everything that I have received has been awesome.
Review by Shoala6 days ago
I have ordered kids clothes, Christmas decorations and novelties. and shoes. I have never been disappointed only amazed. I continuously check Zulily everyday for something new and wonderful.
Review by Iwani6 days ago
I shop Zulily a lot. Generally like it, and appreciate that now they take returns. The areas that could improve are:
More details on items, including photos
More uniformity in sizing, it's very erratic
Shorter delivery times
Review by Quix1 week ago
I have bought many things from zulily & have found that I have received my orders timely & in pristine shape..if my order cannot be fulfilled I am notified timely & my refund comes quickly with a full explanation..customer service is outstanding..
Review by Joric1 week ago
Make-up had parts missing on 2 different items, foundation were old and smelled weird. I received a dress with holes in it and Zulily charged me restocking fees!!!! Customer service was useless Sometimes I got lucky and got great things but there's no savings if half of the items go in the trash (it's not worth the trouble and cost of returning most of the time). Picture is ivory foundation, ivory, really???
Review by Yezhenzi Avellameda1 week ago
Zulily brings together a really eclectic collection of clothing on sale for great prices. It's hard to find a selection like this that's as easy to access. I also love how seamless it is to move from device to device with my choices. However, some of the products are cheaply made and there's no way to tell from a photo, especially for items that don't give full 360 views or close-ups. Returns are a joke; it's rarely worth it and I usually end up donating things that don't fit right or aren't what I expected. Shipping prices are high enough to offset the "sale" prices that look great when I click to buy an item, but often double when I add shipping. Between shipping and return costs, I think about buying from Zulily more than I end up doing it, sadly.
Review by Elsie Mundey1 week ago
I've used Zulily for quite some time now. My favorite thing to buy there is clothing for my granddaughters. There are so many choices and things I don't find elsewhere. Prices are always great. I have also bought shoes for myself and toys for the kids.
Review by Jemiesha1 week ago
This company is such a scam. It takes 4 - 5 weeks to get your order from the time you purchase it and then it is not at all the quality or fit they describe. I ordered a medium and got an extra large. They don't do refunds either - only store exchanges - for more shoddy products. Would rate it as 0 if I could.
Review by Shkurta1 week ago
I do not like having my returns being given back as instore credit instead of being applied to the card that it was charged to. If it was something small it would not be bad but I think any purchase should be applied as a credit to the card it was charged to. Seems like a way for you to get more business. I have also limited purchases to non clothing because nothing seems to fit, even some shoes seem to be something that no one else could sell.
Review by Prax1 week ago
I do 90% of my shopping on Zulily. The huge variety of things offered is superb. The prices cannot be beat anywhere.
Review by Ulus1 week ago
I have been shopping Zulily pretty much since the beginning. I have found that there are certain items that I won't buy due to quality or sizing. If you know the brand and know it is what you want you can sometimes score some great deals. I have found sizing and colors to be inconsistent. They finally offer returns on some items. However , the return fees eat up the return you would get. I often look at items and go to look for reviews elsewhere to price check and well as determine if it is a good product. You can get free shipping if you order the quantity requested, usually $30 dollars from one category. I like Zulily, but sometimes the shipping fees take away from the great price and the products are not the best. Always do your research before making a purchase.
Review by LauraNY1 week ago
Can't stop me from shopping here! Love it and tell everyone I see about this site!!! Loyal customer!!!!
Review by CherishWatts1 week ago
One needs not to buy impulsively. Zulily's pricing varies from sale to sale of a particular item. One month it's $10.99 and three weeks later it's $6.99 with each sale indicating a widely different retail price. So think and wait. Shoes, name brand high quality, can be real bargains though. Some people are wary of buying shoes on line, but I know brands and which are most likely to fit. For me it's an easier gamble. There can be good buys on makeup, lamps, name brand clothing. The home accessories are often more expensive than Amazon. Be careful there. I tend to the cost on Amazon before making a purchase especially since I am a Prime member and pay no shipping.
Review by Zelva1 week ago
I always find great deals on items I need or am looking for. I even find items I never knew existed and now I just can not live without!
Review by Fishsta1 week ago
Zulily always has something I want or need! I love all the selections and the prices! It is a great place to shop to get unique gifts for family and friends that they have not seen in stores in our area. I like to get my clothes so that no one else will have them in our small town.