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Review by Neesie2 weeks ago
I found them to be a little juvenile. My husband said there was no way he would wear one. I think for young teens they would be perfect. I ended up sending all five back because one started to unravel, and the black ZOX label on the other bracelets started to irritate and scratch my wrist. Customer service is good. They do try and accommodate you. I did have to pay to return them though. Was surprised at that.
Review by Barbara Munson2 months ago
Love these bracelet bands. I want to order them all.
Review by Leia Blackwood3 months ago
THIS COMPANY IS A SCAM!!! I should have known better.
Review by Niki5 months ago
Ordered 3 Bracelets. They Took My Money. Stated That My Order Had Been 'Delivered' Weeks Ago, Yet I Have NOT Received Them. Been Attempting To Contact This Company Via Several Sources, Including Their Website, For A Couple Weeks And Cannot Get ANYONE To Reply. Never Again.
Review by Anne Larsen10 months ago
I wanted so much to support this company - I liked their story and product. However, this company does not care about their customers. I cannot support this enterprise after their blatant disregard and refusal to right a wrong. I ordered well in advance of the Christmas delivery crush (12/6) and my order arrived this week. However, they mistakenly sent me two wrong bands. I immediately filed an inquiry to which they auto replied “expect a response within 3-5 days and if you submit another inquiry you will get pushed to the bottom of the queue”. There is no other way to contact them - this should have been my red flag warning. They finally reply and put in a replacement order but do not expedite it, they send it standard DHL. I thoughtfully selected bands to gift my family as a tradition where we give a small personalized item each year. This is now ruined due to their error and refusal to own their mistake and make it right for the customer. Seem like a bunch of spoiled brats. Very inexperienced, immature and arrogant company. Buyer beware.
Review by Jeremy Lane Green1 year ago
Totally legit. I've been buying from them for years.
Review by Lynn1 year ago
Beautiful, well crafted wristbands that ship quickly. New designs often.
Review by Lori1 year ago
Review by She1 year ago
My 4 bands arrived safely and as described. Slight delay because of the virus situation but my emails were answered quickly and without fuss. Would highly recommend
Review by Emma Barbour1 year ago
Great product - all legit so far
Review by A. Kelly1 year ago
ZOX is a totally legit store/business. I've order from them multiple time over the last two years. The product is just as described on website, a durable quality product and always delivering on time as promised. Customer Service email is always responded to in a prompt and eagerness to help. I would recommend them to anyone and everyone.
Review by Jamie1 year ago
I have been ordering from Zox.la for years. I have nothing but good things to say about them, and I'm always referring them to people who may like wristbands. They are so good.
Review by Barbara Miller1 year ago
They dont stand behind their products. I got a defective screw which then fell out allowing the band to detach from the keychain holder. When I contacted customer service, they were happy to reach the screw.... IF I PAID 4 DOLLARS SHIPPING! We all know the moral thing was to send out a new screw which would cost them 50 cents shipping. THEY CHOSE NOT TO. I will not patronize nor recommend any morally lacking company. Morals are more important than a colorful band that serves no true purpose. By all means, patronize companies that help animals, people and the earth!
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