A three month old system, DVR is broken sent multiple emails to the company with no fix replies. Waste of money and time, very poor company to deal with. Everyone might have a different experience in different countries, but here in Canada not so well. A lost investment for me, a sucker profit for the company.
Review by CerNico2 weeks ago
Network compatible not so good. Not so user friendly. Still cant record videos yet.
Review by Zive Derrow2 weeks ago
Great system for the price. Also exceptional customer service for handing warranty issue.
Review by Tongwa2 weeks ago
Thanks. Fast Shipping
Review by Shavese Alghmdi3 weeks ago
Great clear views from the equipment.
Review by NicknSexton3 weeks ago
Too hard too set up
Review by Rellz4 weeks ago
I have been very pleased with my Zosi H.264 HD 1080P DVR system. I will purchase again in the future from Zosi. High quality cameras, very pleased !!
Review by Blagomir AbdulHalim4 weeks ago
Awesome Price and System
Review by Nosta1 month ago
No log events based on time or motion . Unable to search for these.
Review by Lecosanne1 month ago
Great company with great customer service, great prices, and great quality.
Review by VLawson Kalchuk1 month ago
I was trying out cameras and ordered a ZOSI camera via Amazon. I received the camera in a box that contained a camera, nothing else. I had to order the power supply as an extra. Then in order to activate the camera I had to put QR code in front of camera. BTW, no instructions in box or QR code. I tried looking up info on line but nothing. After a couple hours of trying I dropped the camera in the recycle bin and went with something else.
Review by StaleyLib Ugbana1 month ago
Love our camera system! Works wonders. Hate the app always crashes. One update will work then the next I can't even log in without it crashing Please fix then i'd give you 5 stars
Review by Ranoud1 month ago
Excellent service, delivered on time suitably packaged.
A simple system to install made easier by the phone App for positioning the cameras when up a ladder.
Willing to go that extra mile to help you.
The online App had issues, but was addressed within 12Hrs.
The customer service from Zosi has been nothing but exemplary and I would not hesitate to recommend them to family, friends, and others.
Review by AWilx1 month ago
Great Product - Great Price
Review by Murender1 month ago
I purchased a 4 camera DVR system direct from Zosi for a very good price. The system seems very stable and is working well. The camera's are 5 MP and provide very clear images. My biggest concern is what I purchased the system for and that is being able to get alerted when there is motion and having the ability to quickly scan thru recorded video. The motion sensors do not alert me and the User Interface to review video is not intuitive and very hard to use. I thought I would be able to quickly zoom through recorded video, but that is next to impossible remotely and only slightly better when viewing video directly off the DVR recorder. I am continuing to try and resolve a conflict in the time stamp on the video (which is the correct time) and the time shown on the playback window, which is off by 3 hours, and a few other issues, like the motion sensors, which are useless at night as bugs are attracted to the IR light and cause false triggering of motion.
Review by Yomesh1 month ago
On an 8ch NVR, hardware was acceptable at best but software was unreliable during playback. Settings verified to be correct, company would not accept a return for refund and instead wanted to go through the process of one support email every 24 hours of telling me to take a picture of something and they would replace it instead. Not only is support unhelpful and time consuming, this company appears to be extremely reluctant to refund a purchase. Not a company to count on for something as important as security.
Review by Jurkiewicz Ottison1 month ago
Only issue is the clarity, other then that it’s a good system.
Review by Soeun Sunneechurra1 month ago
Good product and good support whenever we have questions or any issues.
Review by ValterZed1 month ago
Delivered promptly, a little confusing setting up but well satisfied. Only con, thought that it would follow images.
Review by Axissoftechteam2 months ago
Unit has great pictures but dvr came without hard drive cables installed and no 24 hour tech support, cant install hard drive without cables
Update: finally heard from company but only through Facebook messenger, argued with them for over an hour about missing cables even after sending pics but they still refused to send me missing cables, their only solution was to send entire system back which is already installed all over my property just to check to see if cables are there or not instead of sending me the 10 dollars worth of cables, very poor customer service, I will never deal with them again and neither should you!
Review by Ifer2 months ago
Everything works exceptionalities well