Excellent customer service and great training and troubleshooting. I've always gotten an answer (almost immediately) when I run into issues.
Review by LondonWayne8 months ago
I couldn't do my job as Grant Manager nearly so effectively as I do with ZoomGrants. It's flexible and powerful enough to help us get just the information we need from our potential grantees. And support is always fabulous from ZoomGrants. I highly recommend this platform!
Review by Nukul Bierfeldt9 months ago
ZoomGrants has great customer service. They are always very responsive to the specific needs we have and try to accommodate our requests/needs. I love working with them and the systems saves so much time for staff and applicants. Highly recommend them!
Review by Martcom9 months ago
Very please with the program.
Review by MontanaLu Gorie9 months ago
First time using ZoomGrants, files size limit is small for documents that needed to be submitted. Increase file size.
Review by Eduzphere9 months ago
I like Zoomgrants, but I struggle with changes that are just rolled out with little warning. Training covers the new enhancements, but other software I've worked with had a process and the ability to control what was turned on when. This allowed us to alter business practices to stay with the changes.
Review by Mug10 months ago
ZoomGrants support staff continue to always be there when needed, give thorough and understandable solutions to my problems, and are always willing to suggest new applications I could be using.
Review by Mihreteab Tugolukova10 months ago
Effective system easy to implement and operate in just few hours.
Review by Dopei11 months ago
The software is intuitive and very useful. Our employees and clients love it, win-win. In the rare instances we can't figure something out on our own (again, it's intuitive), their support staff is quick with a resolution.
Review by Cph Schierhorn11 months ago
Great product with great functionality and support. Meets our needs, and vendor is always quick to reply.
Review by Sharisa11 months ago
The functionality was minimum.
Review by Maurae11 months ago
Great system and support.
Review by Bagshearer11 months ago
they always answer my questions in a tmely manner and when I need help I received it immediately. Step by step. I am grateful tot the ZOomgrants team for their time and patience through my learning curve. Very happy with their services.
Review by Starlite1 year ago
Marty, Dylan and company are always timely in their response to any of my questions. They are very supportive and professional. Very glad to work with them and use the ZoomGrants product.
Review by McQuarrie1 year ago
Zoomgrants was one of the first tech based decisions, I made as a new Director. They were extremely helpful in the transition and continue to be great partners.
Review by Guitarmanelliot Ginatra1 year ago
This product has saved us tons of paper, hours of time and has been one of the best communication tools for use in our capital allocation process ever. No hesitation whatsoever to recommend it to others.
Review by Webservice1 year ago
clunky, not intuitive, cumbersome to set up
Review by Nalambal1 year ago
It would be nice if that course had been defined a little better. Definitely 101 nicely presented. Tabs covered would have helped also. Looking forward to the next one.
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