I bought 2 tickets for the Tæt på giraffer Event.
On the ticket it is clearly staded that we gave to be at the meeting point in fromt of the mainentrace an 11.15. My wife and me been there already at 10.30 to make sure that we beeing on time.
As at 11.15 nobody from the Crew came out to the meeting point we went in to the ticket office and asked about the event.
A really unfriendly and unmotivated person informed us that the tour has already started as they have meet inside ( that is not what the ticket said) we can go in now and find them as they would wait for us( beside that this is already fare from beeing a good service, we tried that) of course nobody was waiting and we went back to the counter to complain. Even we are 2 people who defently not been picked up or been informed that that meeting point has been changed nobody want to take responsibility for this or help us.
All we got is a bad copy of a template that we can fill out to complain.
So all in all we bust lost 650 DKK for nothing else then waiting at the right spot
Review by Alexandron Artemchuk9 years ago
Copenhagen Zoo's website. Safe and very child-friendly.
Zoologisk Have København is rated 3.0 based on
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