I've been a client of ZIPCAR for the last 7 years, since I was living in LA.
and this particular rent was a HORRIFYING experience!
I was stuck three times out of no where outside paris because I could not open the car with my application.
I lost more than 4 hours because of that. I was enjoying my short holiday and it was completely ruined thanks to this rent.
I was soaked in rain, caught a cold, could not enjoy my holiday, lost a lot of money & time, worried my family & friends.
this was a huge disappointment. and there is no one contacting me to propose any compensation / to say sorry. I am really, really disappointed.
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