Delivery was exceptionally fast and efficient. The foam wouldn't completely expand when it arrived though which was a concern. I got hold of customer services and they were very quick to respond. Huge help as they sent out a new mattress right away and it came with the same fast delivery. Mattress is now perfect and great value for money! Ive had to organise for the faulty mattress to be picked up though, shame they don't offer a pick up service.
Review by Gabiee2 years ago
Absolutely fantastic mattress. Buy it!
Review by PYang2 years ago
Easy experience with the team at Zen. Contacted them through Facebook when I was curious about delivery and they were quick to respond and update me.
Review by CustomerTroy2 years ago
Seriously fantastic mattress. I'm always recommending it to everyone I know. I've had mine for about a year now and it's still got its comfort, support and bounce from the first sleep. Give it a try.
Review by Bafford Chanas2 years ago
This mattress is so comfortable and supportive! I used to suffer with really bad back pain but since sleeping on this mattress, the pain is completely gone. I feel refreshed from a good nights sleep every morning and it's perfect for those lazy bed days. Really great customer service too :)
Review by Bafford2 years ago
I was very close to returning my mattress after the first few sleeps. I couldn't get comfortable and it felt like I wasnt get the right amount of support. I'm so happy that I stuck with it though as my back pain has subsided, I sleep through the night and wake up revitalised. It's weird how a mattress can get more comfortable. Like a new pair of shoes, it just needs time to wear in a bit.
Review by Essop2 years ago
The mattress took a while to expand which wasn't great but I queried this with customer service and they were very helpful and informative.
Review by LoneBee2 years ago
Incredibly comfortable mattress has served me well for years now
Review by Siret2 years ago
Worth every penny. Excellent service and fast delivery. I was cautious to try a new mattress but this was worth the change!
Review by Dosi2 years ago
I got this mattress for my mum last Christmas as she suffered back pain and always complained about not getting enough sleep. A year on and I can confidently say that this mattress is life changing. It's totally eased my mums back pain and she always raves about the comfort and support. This makes me so happy. Thank you zen :)
Review by Jobber2 years ago
Got to me so quickly and with great service too. Lovely bouncy but firm mattress.
Review by Aezel2 years ago
Such a great mattress. Recommended by a friend and I'm loving it. Great team too, very helpful.
Review by Domingos Branco2 years ago
It definitely took a few months to get used to it but now I really love it. I was concerned when delivery got lost and delayed but I spoke to the team at Zen and they were really helpful and nice. They resolved the problem straight away. This is why I'm giving it 4 stars.
Review by Rilind Dinu2 years ago
Absolutely brilliant mattress!! Helpful customer services too
Review by Murrayms2 years ago
I bought a Zen Mattress at an amazing price a year ago and it's been great ever since. Great comfort, I sleep well and don't get back pain. I don't know why there are all these bad reviews.
Review by Eastleigh Stubenrein2 years ago
Very easy experience with zen. Got here in time for Christmas and it's so bloody comfortable.
Review by Deniii2 years ago
Ok, so I bought the Zen Luxury Memory Foam Mattress through the groupon deal they sometimes have running. A brilliant price at $399 for a King considering some of the big branded bed in a box guys like casper charge $900. The mattress arrived rolled up in a box that was about 1 meter high and about 50cm wide, and it arrived about ten days after ordering. The box was quite heavy but small so was easy to take up the stairs and get into our bedroom. Once there we took the rolled up package out of the box, loosened the plastic outer wrapping and this flat mattress sized package unrolled on our bed… now the amazing part. We opened up the plastic and poof! A mattress grew.. pretty amazing actually. We left the mattress to fully expand for about four hours before going to bed and the wow, what a great sleep. This really is an incredible mattress, the feel is so comforting, you sink in really nicely but not too much and we both drift off to sleep easily every night and have a really good quality of sleep. I would definitely recommend getting one
Review by RozzieK Eihenberga2 years ago
Super happy with my mattress! Such a lovely team behind the brand offering fast, efficient delivery and a fantastic product :)
Review by Cdiday2 years ago
I had many questions about the mattress and the team were superb. The girl I spoke to was so friendly and helpful. The best part is that they were honest! Everything they said is true, I love my zen mattress and would recommend everyone to treat themselves to great sleep too.
Review by Heartless Lepoutre2 years ago
What a great company. Fantastic service throughout and they've got the product quality to back it up- comfiest mattress I've ever slept on
Review by Auj Andius2 years ago
Pleasure to deal with throughout; great customer service, quick delivery, and the comfiest mattress I've ever slept on to boot!
Review by SkaDesy2 years ago
I can’t fault the service or the product, I just feel that it’s a bit too soft for me hence the four stars. My wife and I are still keeping it though as we sleep well.
Review by Ashikur2 years ago
The mattress is really great as the other reviews say, we love it. The delivery was a bit tricky though, the Fedex just left it on our porch which I know most people don’t mind but it was a bit annoying. The Zen guys were good at informing when the delivery was coming, I was just out.
Review by JoséC Paz2 years ago
I second these good reviews. Great mattress, and easy company to deal with. Will be buying a second Zen Bedrooms mattress for our spare room!
Review by Richesh2 years ago
DO NOT BUY FROM THESE PEOPLE. THEY DO NOT RESPOUND TO ANY EMAILS. 4 WEEKS AND I STILL HAVE NO IDEA IF THEY'VE RECEIVED MY ORDER BECAUSE I NEVER GOT A CONFIRMATION EMAIL!!