We collate all the best reviews from around the Internet so you can view them in one place
Review by PC2 months ago
Personalised card arrived too late to use. Took ages till I heard it was 'made'. No indication that there would be a delay when I ordered This meant that although it came within shipping time given, it was no good, despite bring ordered over 3 weeks ahead.
Review by Hugh Cain3 months ago
We ordered face masks on April 14. As of this day, July 2, the order has not arrived. We believe this to possibly be a fraudulent company. Let the buyer beware.
Review by Totally Infuriated4 months ago
Zazzle No Longer Dazzles
Warning! Place your order a month or two in advance if you want your items on time! What Zazzle does now is hijack your order if you don’t pay for the over excessive shipping cost to have the order expedited. I ordered two gift bags May 19, 2020. The bags have not been shipped yet though Zazzle states that the bags would be shipped after 7 business days, to date May 30, 2020 the gift bags are still in the making status! Being that I live in los angeles and Zazzle is up North in (Redwood city) CA. My past orders have always arrived on time, days before my events. Now that they have 3 shipping options (greedy blood suckers) your order will be mailed out according to that date. So with that said personalized gift bags is the only reason I continue to use Zazzle because Vista print does not offer that service yet. Vista print is actually better than Zazzle in many ways. Unlike Zazzle, Vista print offers a variety of vibrant colors, they are much more liberal when it comes to using celeb or designer content on your designs! and their cost efficient. You definitely get more for your buck at Vistaprint, they won’t dissapoint! Zazzle no longer Dazzles! How sad.
Review by Paul Martin5 months ago
Zazzle's customer service is pathetic. They don't answer their customer service phone number.
Red flag.
They claim to have online "chat," but don't!
Red flag.
Their "VIP" membership is a ripoff.
Red flag.
I could go on, but isn't that enough?!!
Review by LLaff8 months ago
I ordered the T-shirt size i thought would work, but it turned out to be too small, so i had to re-order. Since it had been over a month since i bought the original, i thought i may have to pay something, especially since it wasn't the fault of Zazzle I ordered the wrong size. But they allowed me to order the correct size, which I received very timely. I was very happy with the service I received
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Review by Bahel Mentuck9 months ago
I tried to have family order buttons, but they want patches, size is bigger and cheaper. for a family reunion.
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Review by Ohnicola9 months ago
Received daily email that there was something wrong with my order; customer service said it was fine. Order came 6 days late (too late to use it) and half of it was missing, despite the invoice stating it was included in the shipment.
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Review by Tchia9 months ago
$9.13 for birthday card that was never received. Talk about a ripoff and waste of my time and money...
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Review by Afb9 months ago
The item I ordered arrived damaged. I contacted customer service. They refunded my money and I was able to reorder; however, I ordered something similar which hopefully will ship without a problem. I had to pay additional shipping charges. I have not received the replacement.
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Review by Edney10 months ago
I ordered a MOTHER OF PEARL switch plate cover and received a switch plate covered with shinny paper and a plastic cover. PLEASE beware of this company. The description said MOTHER OF PEARL TILES and it was only shinny paper, no tiles, no mother of pearl. Don't rely on the return policy. Just beware!
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Review by Reinne10 months ago
Although the hardworking people at Zazzle made a mistake the first time they send my Christmas cups they were quick and efficient in correcting it. That was highly professional. And I feel I should thank them. The cups are perfect in every way. Thank you.
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Review by DallasYvonne10 months ago
I ordered a 15 oz mug with a Co. N, RANGER, 75 zing, over the 173rd Airborne patch. This was the unit I served with in Vietnam. The unit was dissolved when the mission in Vietnam ended.
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Review by Atona10 months ago
Terrible quality, and truly awful customer service. You get shirts sold but do you see any money? NO, not if you don't sell enough. They rip off your creativity and cash the checks.
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Review by Bid Porzer10 months ago
I bought it for a christmas gift. I measured the person who was meant to receive the shirt with a cloth tape and doubled checked my measurements were correct; however the shirt I received was too small to even fit myself and I am barely 100 pounds and 5'5 when rounding up. The cloth was nothing like on the website and the print was terribly cheap looking. I tried to return for a bigger size so I would at least still be able to give him this gift I spent so much money and time making and they wouldn't allow it instead I was given "Zazzle credit" meaning 15% off my next purchase as if I would ever waste my time or money on this awful fraud of a company ever again. save your money and time and DON'T BUY FROM HERE!!!
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Review by Lylasmum Ceilings10 months ago
Ordered Our Lady of Guadalupe print. It came in time for Christmas and was just like the original. We are very satisfied.
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Review by Leyghanne10 months ago
We ordered the Postcard Photo Cards for Christmas. Very cute idea, but they were cheap looking. The photos came out dark and the card stock was thick but I guess we should have ordered the glossy finish because it looked like a coaster from a bar. Since I paid almost $100 for the cards, I was thinking they'd be adorable, but instead, with no envelopes, I was embarrassed. Sent them anyway because they were so expensive. I have had WAY better cards from other companies.
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Review by BenBabi Cocheteux10 months ago
I have found a place to get pretty, beautiful and useable items. There are items for all seasons and reasons and that's what makes Zazzle so much fun!
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Review by Kazumba Drosatos10 months ago
The product was excellent and the shipping packaging was the best I have seen in a long time. I also ordered the most inexpensive polo shirt which I thought should have been of better quality. The better quality shirt I thought was a bit too much money, especially if you want to re-sell it.
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Review by Yanamani10 months ago
I googled "gifts for my Lash Lady" and I was brought to this site just to realize there is SO much offered! For SO many occasions. I loved going through the site and finding a gift, and I'll definitely use it again! Maybe even a little something for myself ;)
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Review by Suncerray Healton10 months ago
I ordered an iPhone 8+ phone case, it said in description it was a " CASE ". It as stated it was textured, It came and it was a cover and it looked textured but wasn't , It was a metal cover of a portion of a football . The cost of it was about $30 . I could of gotten the very same item I was sent for $10 to $12 at other sites . There is no areas on Zazzle to resolve complaints of purchased items or misleading items . Thanks ALOT !!!!
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Review by Masoum10 months ago
I ordered mass cards on a Sunday for a funeral on Friday. I paid the express shipping rate, which said they would be here Wednesday or Thursday. They are located in northern California, and I am located in Southern California. On Wednesday my product still said "making" I emailed customer service and received a generic response later that evening. On Thursday morning, my product still said "making." What was the point of paying $24 in shipping if they can't deliver it as promised. I ordered bookmarks from another company and a guest book from a different company a day after I ordered the mass cards and BOTH of those items arrived on time with no issues. We talked to customer service who said they would try to ship them out Thursday evening. I told them the funeral was Friday morning. They said I could have a refund if they didn't arrive in time. BUT I still had to order them from another company A DAY BEFORE the funeral JUST in case they didn't arrive on time. Which surprise, surprise they didn't. I got an email while at the funeral that said my product had been delivered and for my inconvenience, they gave me a 25% off coupon for my next order..... I won't need that since I won't be ordering from Zazzle. At least they didn't give me any hassle when I called them for my full refund since they did not arrive on time. Just a heads up, don't order anything of importance from this company. AND don't trust the shipping dates, even if you pay the ridiculous amount to have it shipped on time.
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Review by Sário Jillians11 months ago
Zazzle sell the worst quality products, the items I purchased arrived very scratched and looked used. The quality of their images look like they are a low quality photo copy of a print that has been blown up 400% of the actual image size. One of the items was a magnet of a map, every single word turned out blurry. Image uploaded as proof or purchase.
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Review by Elsynia11 months ago
Stellar-5-star-show for a slightly imperfect business, lol. I've been doing business with Zazzle for at least 5 years and I've had several issues over the years but by and large this business rocks. For instance, they really do take back anything you dont like within 30days, sales, sales, sales, Zazzle Black, just 10$ yearly and thats all for shipping, overall effective customer support, not perfect, but overall great, I tout ZAzzle to my two groups I run, I could seriously see myself being their spokes person b/c theyre simply the best shop on the internet in MHO.
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Review by Customerbaybijou11 months ago
they took my money for a custom watch. i realised i made an error on design, they said fine, we will refund. then i resubmitted correct, paid again, and they said
'we cannot process this symbol its 'hate' based, i politely demonstrated that its not, then they say, 'sorry its copyrighted' another bull$#*! argument i told them - for the same reason you cannot copyright the crucifix.
still no money, its been over a week, now its foul abuse continuously forever. i will not be stopped except by a judge. death images. swearing. any unpleasantness i can dream up. third ripoff in 6months the internet is a disaster, back to shops methinks
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Review by Borgliminah Almozaffar11 months ago
So easy to find just the right lighter, easy to design it just the way I wanted it. It looks so elegant, I love it!!