I ordered these a week ago and I love them!!! Perfect color match, they blend so well after a cut. I would definitely recommend the 200gm option for everyone, they're thick but if you were to get the option down it would be minimal. Other than that, I love having long hair again!!
Review by Foureta Derrow4 weeks ago
I have an event coming up that I will not have enough time to get ready for so I decided to take a short cut to save time on the day and get a 22” #10 ponytail extension. I did a lot of research and decided on Zala hair extensions however was a little skeptical due previous experiences with hair extensions. However since receiving my package I realised why there’s so many good reviews! I ordered on Monday and received them on Wednesday with standard free shipping, the colour matches PERFECTLY, and they are so super easy to put in! Thank you Zala for making getting ready with a hectic schedule so easy!
Review by Hartburn1 month ago
I ordered tape in extensions about two months ago for a client and fitted them.
At first I was totally satisfied with the hair, glossy, healthy, thick to the ends.
Well my client just two months down the line has got the driest hair extensions, they mat and are very hard to brush through. we’ve just had to order a full head of tape ins from another stockist. Slightly dissatisfied to say the least
They don’t last long enough for the price you pay.
Review by Robox1 month ago
Both the product and the people are AMAZING!!
I purchased my extensions on preorder with 4 days between their ship in date and the date of my event. Then, nervous about it not working out, I emailed the Zala team EVERYDAY to ask for an update. I realise now how horribly annoying that must’ve been but they were so so kind and kept me fully updated. Then last night at 5:45pm I got a notice Star Track has my parcel and this morning at 9am I got a knock at my door and it was them!!! With 2 days to spare! I’m so impressed, plus the actual hair is beyond gorgeous - it’s long, strong and beautifully coloured. I cannot wait for my event and I’m so thankful to the Zala team for helping me out!! :)
Review by Treii Vames1 month ago
I bought the 20inch #6 clip in extensions for my wedding after recommendations from a couple hair dressers. I didn't want to spend $300 + but after looking around and reading reviews I decided to buy the ZALA extensions. The came in easy to access packaging that can be reused so your extensions don't get tangled, I also purchased the protect me case which is easy to used and very handy. The quality of the extensions are great.
Review by Falam Buldini1 month ago
WARNING, please see attached photos before buying from Zala!. Please do not buy from this company. I've edited this since ive had the most horrifying treatment from Zala. They sell cheap quality products that don't even last 1 week & then delete & block you off all social media and don't return ANY of my attempts to contact them for a refund. I've called 4 separate times, sent 3 emails. Zala blocked me off Facebook so I couldn't post. They also blocked me off Facebook messenger so I couldn't contact them further.
If you want to see proof of the disgusting fake plastic extensions this company is selling as "real" hair. Please go to product review and find my 1 star review. as that website allows you to upload photos.
My extensions are so matted is truly horrifying and the only thing worse then my hair is the DISGUSTING erasing of their clients. They pretend like you don't exist if you make a complaint. PLEASE don't believe the hype all on social media its all a life to get you into the trap like we are. PLEASE read the negative reviews instead of reading the clearly fake "good reviews"
First of all I wanna say I've been wearing tape in hair extensions for years! This was the first time I tried Zala. I brought ALL of their products to go with them, cared for them the same I have with all my other extensions & guess what! After only 3 weeks.. My hair looks like a friggin bottle brush!
No matter what I try it just keeps getting worse. It's disgraceful! The hair just keeps coming out in chunks on my detangler brush. The first week these extensions were amazing, but they soon showed their poor quality. I couldn't be more disgusted & disappointed... 3 weeks!!! I'm lost for words on these. I'm replacing them with a new set from my old supplier. What a waste of $400!!
Review by Blancas1 month ago
So disappointed with the quality of service and product now. I have worn Zala tape-in extensions for years (spending thousands, I might add), however the quality of the last bundles I received was appalling. I usually purchase 60 tape ins so that I can wear half for the first round and then have half leftover for another go. I did that this time and was shocked at the shedding! I installed the second half (therefore these were brand new wefts) and within a week, the hairs were ALL over my floors, bed, brushes etc. I can literally rub my carpet and find handfuls of hair. I can’t even run my fingers through them without huge chunks simply falling straight out. I informed Zala CS about this, was asked to respond to a load of questions yet each time they responded it was the same old, same old: you need to follow these procedures to make our extensions last. I’m well aware of that as a regular Zala tape user. I use Zala products, sleep in a Silke turban, wash my hair infrequently etc. I can tell when Zala’s extensions are bad quality because I have had them installed in my head for the past 3 years! But regardless of what I said to them, or the picture of a weft I removed from my head which was devoid of an insane amount of hair, they would not recognise the problem, reeled off the “how tos” and sent a measly 15% voucher. I’m sorry but if they’re not willing to even listen and acknowledge a valued customer’s complaints, why would I ever want to buy from them again?! I have lamented the praises of Zala in the past and frankly fine the way I’ve been treated utterly disgusting.
Review by Waynis1 month ago
Thank you so much for the hair extensions, they are the best! The quality is amazing, the follicles didn’t get damaged when I washed them, and feel really silky to touch. I can’t wait to recommend my friends about the extensions too. 5 stars.
Review by LígiaMendes1 month ago
For some of you who are hesitant about purchasing these hair extensions, don't worry I was too. I read the reviews and most were satisfied customers or some said that they had to go get them styled, so I was iffy. Since Zala offer returns and exchanges, I decided to go ahead with a purchase. I absolutely love these halo extensions! I have worn clip-in extensions for about 7 years, but I’m really starting to love these more! These don’t damage your hair and take 1 minute to put in as opposed to like 10 with clip in. They blend so well on my head and look natural.
Review by Avegin1 month ago
I used the 20 in tape in.
Absolutely worst customer service. The extension color was perfect when I put them in. My client is an icy blonde so when she used her purple shampoo they turn bright purple... She said handfuls of hair are coming out of the extensions...we have used aqua in her hair And we don't have this issue... Thank you zala your junk product almost cost a client!
Review by JeffreyHayes1 month ago
Hair was good for the first week. I am now on week 3 and hair is dry and brittle. I only wash twice a week, use deep conditioner once a week, use olaplex #3 once a week on mid to ends only, and sleep with them in a low loose braid. I use sulfate free products, alcohol free styling products, and argan oil on ends. I brush with a boar bristle brush and a loop wig brush, and do not overly heat style. If I heat style I use a heat protectant spray and also olaplex #6 and both offer maximum heat protection even though I heat style on low heat. I wash the hair in lukewarm water and do not brush until it is 75% dry. I purchased 60 of the 16 inch tape in extensions. The first week they were silky, but after about 2 washes the silicone coating wore off and the true quality of the hair came through.
I read some complaints on other boards after the quality became bad so quickly and those people said that the company makes you fill out a long questionnaire and send photos, and then after all of that they still do nothing to fix the poor quality of the hair. I ordered dark brown #2 and there were also about 2 white hairs on at least half of the extensions. I needed them and I didn't have time to return so I had my stylist remove just the few white hairs that were there so that I could wear them. I researched hair extension after care for weeks before I ordered them so I would be prepared for the maintenance involved. I purchased everything I needed ahead of time so that I would not make any mistakes that would ruin the quality of the hair.
I do NOT recommend these extensions because you will pay hundreds of dollars for hair that cannot be reused after the initial 6 weeks are over and you need to have them re-taped. They tangle constantly and I make sure to brush my hair often. I even carry a small brush in my purse so that I can keep it as tangle free as possible and do not let my hair get wet in between washes.
I am so disappointed in this hair because it is not cheap, and will actually cost me more money than buying a better brand now that I will have to buy other extensions in 3 weeks when I need to have them moved up. I am not going to put extensions back in that feel rough on the ends and tangle immediately after brushing. I do not know if I just received a faulty batch of hair or if this is a common problem, but I have found so many other complaints that say the same thing.
Review by Uchino1 month ago
I accidentally made two separate orders of the exact same extensions, I didn’t even open the packaging before returning the second parcel via the Royal Mail (which I had to pay for), they then refused to refund me a full refund, charging £17 adjustment fee?!!! I’ve never experienced anything like this before. I will certainly never be ordering anything from here again and would never recommend them for this reason, completely unethical.
Review by Makrigiorgis2 months ago
I ordered clip in extensions which weren’t listed as sold out on their page. I had paid for same day shipping. Product didn’t arrive so contacted customer service and was told that my product was sold out and they then offered me a more expensive option. Too late for same day delivery and I needed them for over the weekend. I had ordered the product on the Thursday afternoon so should have had time for it to arrive before then with the extra shipping cost. Incredibly disappointing.
Review by TCWilliams Propeck2 months ago
Simply poor quality, I can't believe that this is human hair, makes no sense.
Review by Mmimi2 months ago
The quality and colour of the hair is perfect. The triple weft is hard to find, yet Zala provide these as a normative standard. Along with fast delivery, beautiful packaging and an additional hair care package - I highly recommend purchasing from this company.
Review by Jassar2 months ago
wish I had a review like this to go by when l first started using tape in extensions. I got caught up with buying Glam Seamless for 2 years and have spent thousands on those extensions. I ran into a predicament where I needed more blond extensions fast and didn't want to pay hundreds for another set. I took a chance on these and they blew me away! Super soft, great hair quality end to end. I am not joking you can feel the quality immediately when you take them out of the package, this quality lasts! I can honestly say they lasted 6 weeks until they had grown out with my natural hair and I now have had them removed and reapplied in my hair
again for a second go-around. The quality has not faded l've been wearing extensions full time for almost 5 years and cringe at the thought of all the money I've wasted at Glam Seamless and other brands. Just take care of the extensions properly and you should be able to reuse these would say up to 3-4 times easily.l also deep
condition these overnight during the weekend of my extension re-do when they aren't attached. This helps as well. I also pull out all the stops to keep the extensions healthy and get the care they deserve. For instance wearing a silk head wrap at night, silicone and paraben free hair
products, extension specific brush, not brushing hair when wet, only conditioning the ends, not Scalp, etc. I also straighten my hair/extensions every day and they still remain nice! Bottom
line, save you money on those ridic brands.
These are the highest quality I've come across and the price you pay is unbeatable I will never buy Glam Seamless again or another brand. AS mentioned, I wish I would've had this review to read before I entered the world of extensions and I give this knowledge to you! Have fun and
go for it! They will make you feel great!
Review by Zemmita2 months ago
I had two different sets of tape ins installed. I only wash my hair every 3-4 days, I usually blow it out after it air dries for a couple of hours and use the allsoft hair oil daily. I only fix my hair the day I wash it or the morning after and don’t apply heat anymore after that until I wash again. I only swam in them 3 times in 12 weeks, braiding them while I swam. They tangled so bad. It was like their extensions and my hair was fighting with each other! They stayed tangled and knotted and after a week, they lost their coating and became dry- hence all the oil. I used heat spray, no hairspray, and sulfate free shampoo. I brushed constantly and took really great care of them. I emailed the company- not asking for money back, but to let them know what was going on and if I might could try something else. They sent me a list of 20 questions- to which I answered. They wanted pics, so I sent them pics. Then they sent me 2 pages of why I messed them up and didn’t take care of them. They never even read my responses to questions, because literally everything they said I done wrong, was in the answers that I didn’t do. This product is crap and their customer service is worse.
Review by Carlasweetcheeks2 months ago
I got my hair extensions from this website today, and I am in awe, how thick and long they are! The best part is that they look natural and match my hair perfectly. Excellent product. Worth the price!
Review by Divano Gennery2 months ago
9 piece 24 inch beachy blonde
And the colour match was insane
So soft and easy to put in and easy blend
The length when CURLED goes down to my hips!! I love them so so so much
Review by Marteeh Faurhøj2 months ago
This review is not about the extensions but the company. If you are going to keep the extensions I recommend this company they are nice and the extensions are great.
However if you try to return something (rather than exchange) they will say you can return it if the seal/tag/rubber band is on, but when they receive it they will take the seal/tag/rubber band off, photograph the extensions next to the separate seal/tag/rubber band, and send said staged photo to you saying the seal was broken and refusing to return. Very silly. Anyway just a heads up! Wanting to warn others about unethical business practices 😰😰😰
Review by AgaG Mayem2 months ago
Do not buy from Zala , customer service if you can say "customer Service " are terrible. The hair quality is not good and you will not going to be able to get your money back .
Review by Jaychan2 months ago
Awful hair quality. It arrives nice and silky soft, thick and luscious. What I did find weird was threads of red and black hair in my silver blonde but meh. I got this hair installed and oh my god. After a couple of washes the silicone (or whatever they use to keep it silky) washes away and you are left with brittle dry hair that tangled like mad. I am no novice to extensions, having had them for 10+ years and I know how to care for them. Not even olaplex could revive that awful mess. Save yourself the money and get extensions recommended by your hairdresser. If you’re after clip ins and they don’t need to be washed as much, this hair may just do. But for every day use stay away like it’s on fire.
Review by McNeill2 months ago
Came super fast!!& I’m so happy with them!! Would defiantly buy again!! X
Review by Toiz Strannix2 months ago
I cannot tell you guys enough how much I am in love with this hair. It's the first set of extensions I've tried based on all of the positive reviews and now I know I chose the right ones. I bought these for photo shoots but I think I'll be wearing them out more often.
While my hair isn't necessarily thin, it's not thick. In some of my photos, my hair looks stringy and it was starting to become an issue for me, so I thought I'd fix that issue with some hair extensions, because why not RIGHT!?
I don't have much experience with extensions or clip-ins, I don't even know what to call them. Anyway, I did alot of research online and came to the decision with zala. I felt more confident to go with them that they were one of few places that offer FREE (crazy right!) EXCHANGES. Well my order arrived it was very long, perhaps longer than I needed. Then I clipped them into my own hair, which is long and black, and it all looked like my hair! I couldn't stop touching and playing with it i was IN LOVE, the hair is incredibly soft and healthy which impressed me alot, as i said i had no real expectations or opinion on hair extensions and these really impressed me! The color was PERFECT as well as the texture, and even the length (I mean, i was worried it was too long at first) if I'm going to the trouble of putting in hair extensions, might as well have it look fabulously amazing, right? Well, it looks fabulously amazing, but in a subtle way that nobody would ever spot it being clip-ons instead of my real hair. I wore the hair for a full day and it never budged. It was up in a low bun and then down and then back up in a low bun again. Very happy about that. Alll in all I definitely recommend them and the zalas customer service were fabulous, the ladies were so lovely and they respond to all your messages I give them 10 Stars, thank you so much zala!
Review by Napalada2 months ago
Customer service is giving me the run around. I place an order over 2 weeks it was shipped but conveniently they could not verify my address (never had this problem before) it was sent back to sender 10 days ago and they refuse to send me my hair extensions until their warehouse gets them. I’m angry. The email for customer support is awful and refuses to give me a phone number to speak to someone. Almost $300 and NOTHING to show for it! I want to be call immediately and have this issue made right!