I would give 0 stars if I could. I ordered two items and I never reiceved it. I emailed multiple times and 3 months later they tell me it was delivered and to take it up with USPS. I tried filing a claim but the package wasn't insured so I cant even file a claim. My mailboxes are locked so there is no way it was stolen. I don't believe it was ever delivered. Now I just want a refund.
Review by Bafford1 month ago
One of my favourite stores to shop online. Zaful's quality and variety are amazing. Style of clothing is very cute! Excellent customer service as well!
Review by Deadstarcavegrl1 month ago
I have made six orders to date and I am satisfied with the quality of the fabrics and materials. For me Zaful's store is always updated with fashion trends in color and shapes. This time I bought sportswear for the good discounts they offered. Zaful have always respected the delivery time despite living in Central America. Recommend to check always the size chart and the reviews images to get what you want.
Review by Elzevir1 month ago
The stuff that I ordered took kind of a long time, which was a little disappointing but it was good material for a good price. The prices are extremely reasonable, especially when you compare them to other websites. I was very satisfied because when the clothes came they looked just like the picture. I'm loyal to them now because I appreciate the quality for the amazing price that you just can’t beat!
Review by Bullfrog Leasca1 month ago
I ordered 4 bathing suits from Zaful (and they sent me one more for free!) and i love them. I usually wear medium and ordered all mediums, which fit very well. Although they were shipped as two separate orders, I received them within 14 days. Prices were good and quality was very nice! Overall, Im very happy!
Review by SrknKyx1 month ago
I love Zaful! I'm always skeptical about pop-ups on my social media pages, but the Zaful account, I just had to try. The deals were amazing and when i received my swim suit, it fit perfectly I had to order more. Living in Hawaii everything is super expensive, so with online shopping with Zaful, its so much easier and cost effective. Products are quality, and I will use Zaful for future gifts for friends and family as well.
Review by Melyani Kaperonis1 month ago
I order my package back in June. It never arrive at my house and got sent back to zaful. Read my correspondence with them below. I have also called them twice to have my money refunded and I still havent gotten it back. Worst company ever. Do NOT order from them. They are completely uncooperative
Review by Tiebebe1 month ago
I ordered from them once last year and the clothing was so bad I had to send it all back. So I got an email from them saying that if I go and make a review on other websites saying that zaful is a good store they will give me $5..
So not only are their clothes made by underpaid workers (also often children), they are also buying good reviews. So definitely wouldn't trust all the reviews on this page or others..
Review by Webatum1 month ago
ZAFUL is one of the best sites to get the most incredible clothes. High quality can discribe perfect the items that ZAFUL sells. I've made many orders with them and I'm really happy with the service and shipment method.
Review by Olivera1 month ago
The belt I ordered has become part of my everyday outfit, fits perfectly and is really good quality! The bag is just as it shows in the picture and is super cute, affordable and gives off a proper vintage vibe. The delivery was surprisingly fast compared to other reviews I've read and the overall process is really good!
Review by Bafford Storolis1 month ago
I wish I could give them zero stars. Be warned, there are no returns on swimwear. All final sale. It doesn't say that when you buy the bathing suit, nor on the bathing suit pages. You find out after the fact, and then it is buried in he "return" language on the website. That's their prerogative, but should be more clear upfront. Venus and other companies take back bathing suits. Won't be shopping here ever again. PS. Every bathing suit bottom is basically a thong, so if that's the look you're going for, you'll be happy. Otherwise, go elsewhere.
Review by Customerdaniel Lisanets1 month ago
ZAFUL Customer services +1 *855 *298 *25O7
Zaful is my favorite online shopping site to date.
I am thoroughly impressed with my Zaful order. It came quicker than the expected time, I love the quality of product and I am beyond happy with the service. The fit of the bikini is everything I would have wanted and more and I wouldn't hesitate before making my next purchase.
I am extremely happy with my order and will continue to refer people to Zaful for a reliable and pleasant online shopping experience
Review by Suriya Rubbo1 month ago
Good quality, decent prices, and fashionable. You can find good pieces here
Review by Alanalan1 month ago
Truly terrible customer service. If you call you will be connected to someone who doesn’t know the business process and will say anything to get you off the phone. Calling later you will realize nothing was documented of your original call and they refuse to allow you to speak with management. Using the ticket online gets you scripted/automated responses until about the 5th reply when you may finally get a response that pretty much apologizes for the issue, however, the apology is all you will ever get.
Review by Kfreeman1 month ago
I ordered two Bikini's, didn't think it will look exactly the same as the bikini's on the site. But it does!
I Received my order within 12 days.
I am really happy with the two bikinis that I ordered - quality is awesome.
Review by Nedjandro Derrow1 month ago
They have really stylish clothing. I ordered a bikini and I am absolutely in love with it. Took it with me on my holidays and really enjoyed it. Sizing is a little bit off but it still fits well. Top was smaller and the bottoms little bit big. I don't know about the normal clothing but the bikini's are good quality and absolutely gorgeous! Would definitely reccomend.
Review by Mezhdu Derrow1 month ago
I love ordering from zaful, they have a great selection and the clothing is high quality for a low price! Definitely recommend.
Review by Jewellers Krofchak1 month ago
I love ZAFUL.
I live in South Africa and shopping online is always a risky thing to do, but with ZAFUL the clothes always arrive on time and are always super cute and fit very well.
I never regret ordering from them and I plan on ordering again very soon.
To see my review video on Zaful go to my YouTube Chanel - leilitaprimo
Review by Sharay1 month ago
I've been a content customer for several years now. The reasons why I like the website: they offer fast shipping (and often free shipping as well), the clothes are super fashionable and many items are made of cotton.
Review by AxeFNBR Staeckeler1 month ago
Do NOT Order on Zaful they have badest costumer Service EVER and they send not your Package at all and will NOT give your MONEY back!!!
They set a Deadline for your Package and say you should wait for 24 hours to reply.
Review by Felzien Lichtner1 month ago
I went to Europe this summer and all the bathing suits I wore were from zaful and I wasn't completely broke and I felt amazing the whole trip! my only worry the whole trip was, which bathing suit am I gonna wear? No loose strings that you would expect from a brand that sells products at such a discount, but I think they genuinely care for their customers making me feel rich with so many bathing suits but them just being practical!:)
Review by Chamsy1 month ago
I love shopping on their website. They have many varieties to purchase from. They have been my go to shopping website for a couple years now. I mostly buy bathing suits from them because they have what I believe the best and prettiest swimwears. I’ve had a few situations where my packaging took forever to be delivered and and also have multiple times where it was shipp
Review by CathieT Jonasova1 month ago
Great products for very affordable price! Love it very much
Review by Povanic1 month ago
Absolutely awful. I only received 3 out of 4 of the items I ordered, and even then they were all sent separately with at least 1 week in between each item delivery.
All 3 items that did arrive were the worst quality, one jumper fell apart when I put it on. It was too big for me, so it wasn't even stretched to put on, the stitching just fell apart.
The other jumper looked nothing like the photo and was so misshapen it looked like it had melted off my body. In the photo/description it wasn't cropped, yet this thing turned up and when I tried it on it didn't even cover my bra... yet the arms were almost down to my knees.
The dress felt like wrapping paper (I wouldn't have even been surprised if it was put together with cellotape at this point) It was see-through and looked nothing like the photo online.
I asked for a refund on the 2 items I had received at the time (the other 2 were yet to arrive) and only received a refund for the one - seems they completely missed the fact I'd complained very clearly about 2.
I then received an email saying that the 4th item was not going to be shipped to me and I should pick an alternative from the list (which were ridiculous suggestions, but at least I got a laugh out of it) It didn't offer a refund option in the email, so I asked for one on the live chat - I went through the whole thing over again - and I did get a refund within the next 10 minutes. But they wouldn't help me with a refund on the other 2 items.
Yet to hear back about the last 2.
Review by TasteVodka1 month ago
I bought 5 bikins for this summer on ZAFUL a little bit doubtful about the quality. At checkout I was gifted 1 free bikini and using a promotional code I save 20% off the total price. I recived the order in 1 month and when I tried out bikinis the were perfect in everything, even the size. I will certanely buy again on Zaful next summer.