Took two attempts to places order. Their explanation why was honest and apologetic-new company still in training. Speedy and efficient service once teething problems sorted out. Would use them again without hesitation.
Review by Bradlein4 years ago
Very good arrived quickly...will be buying again later
Review by Ronniep Zbigniaw4 years ago
Great prices,swift dispatch
first class service
Review by Sagisal4 years ago
Good, fast service, helpful and friendly advice
Review by Raiezee Witkofsky4 years ago
Excellent customer service , despatched and delivered within 5 day came in a cardboard box for extra sturdiness . Thank you very much , hassle free shopping will shop again .
Review by Timbrel4 years ago
Just as depicted. Arrived promptly.
Review by Ntf Natsumi4 years ago
Quick delivery great value would use again perfect
Review by Antheus4 years ago
I have to admit I do order from 3 other companies direct and I need to say that yourpetswarehouse is not as good as I expected. My order was placed on 23rd January and I had to wait a week to receive my order. I was very happy to receive Johnson's Puppy & Kitten Shampoo (125ml) £1.90 and 2 Happypet Stainless Steel Spaniel Bowls (16cm/6.25") at £4.29. The bowls look good and they are suitable for long eared dogs but they are too big for puppies. I put them away for now and will definitely use them when my cocker spaniel gets bigger. The quality of the last item Quties Snack Attack Treat Ball For Dogs (Small (7.5cm)) at £2.99 was really poor quality. The plastic plug to support the treats in the ball is loose and to my knowledge not safe for dogs to play with. I therefore had to throw it away as I do not want my puppy to choke on it so basically I lost £2.99. So to rate the product - I would give 7 out of 10. To rate the delivery service - 4.
Review by Rajamohann4 years ago
Fish Food arrived with 5 out of 6 cartons of Fish Food crushed with food everywhere and most of it spread around the country. The round cardboard containers had been sellotaped together and placed into a polybag. Result, cartons crushed and polybag split. If the post office had not resealed at some stage, there would have been nothing left in the bag. Gemma at petswarehouse refunded part of the cost without hesitation and so the damage was rectified, however, the parcel should never have been allowed to leave without sufficient packaging.
Review by Bonito4 years ago
Very fast delivery, excellent packaging, happy with my purchase! Would recommend everyone!
Review by Antschelina Breadysimpson4 years ago
Dear Sir /Madam,
I have just recently received my order (ref: 10018) of Ancol Scented Rubber Bone (med size) plus Galactic Cyber Rubber Tyre Dog Toy (med size).
Charlie our Long Haired Miniature Daschound, not yet a year old, had not been playing/chewing the Ancol Rubber Bone for an hour when I noticed bits of rubber scattered about the floor. On taking the bone from Charlie, with a bit of a struggle I might add. I notice both ends are missing bits of rubber.
What do I do with the chewed bone - return it to yourselves? - or not with a warning for prospective buyers that the rubber easily disintegrates it would seem?
I await your reply.
I might that the Rubber Tyre Dog Toy appears okay so far on inspection.
0 plus Galactic Rubber Dog Toy).
Charlie my LONG HAIRED MINIATURE DASCHOUND of wish is not quite a year old immediately took a fancy to both items & did not spend an hour attacking the scented bone when I noticed small bits of this bone laying on the floor. On taking the bone away from him & inspecting it I notice both ends are chewed & missing bits.
Review by Bafford4 years ago
I have used them for many years. Price is always competitive and the service is great. Always good to support a business with a social mission too.
Review by Alencar Koopu4 years ago
Was very happy my package was delivered very promptly and the goods are exactly what I wanted.
Review by SirFishy Laurenssen4 years ago
Am very pleased with items.
Review by StoneAlgoML4 years ago
I have placed several orders on Your Pets Warehouse's website. They have always been delivered quickly and efficiently. I'm glad to also be supporting a charity that helps others. Will use again!
Review by Kennji Diesbergen4 years ago
Very fast at delivery but could pack items alot better
Review by Jittin4 years ago
i wad able to order my dog food easily and quickly i was kept well informed and my parcel arrived very quickly and thank you sarah for the great packaging
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