Yourpay Reviews

Emilie helpled a lot on fixing the issue and updating side by side the progress on the situation and resolution

It was a really nice experience with "Yourpay" customer service. I got instant help and answers to my questions.

Have been using them for 7 months as they have an integration with E-conomic.

The integration with E-conomic is intermittent - it works for a month or 2, then it doesn't. There is no consistency between the data that you can download from your account and what they post in Economic. Dates don't match. Right now I am trying to complete my year-end accounts and I have to manually match the postings in E-conomic with the postings in my account and find that half of them are missing in E-conomic. The result is that I have very bad control of whether my customers are paying or not and I don't trust the data.

Also, payout is sporadic, I'm still waiting for payments promised several months ago.

Finally, my customers do not get any receipt when they pay, so I end up manually sending receipts, which increases my workload instead of reducing it.

I am disappointed because I thought I had found a good partner, but I simply don't feel my money is safe with Yourpay at the moment.

Stay away absolutely corrupt they will cancel your account and you will lose all your money

The concept is good and the payment system is fine - we use it to receive payments worldwide to our firm in Denmark. However, the advertised time of 4 days to release captured payments is already too long (check transferWise to see how it should be done), and then they frequently fail to meet even that target. This is compounded by poor customer service - the "online chat" is never manned, and requests for help are usually ignored, or dealt with slowly. This is disappointing - they are close to having a good business - but it feels like no one quite has a grip on what is going on.

Good service, but please check for payout 4724.60 kr on 27.11, we do not receive them and our bank reject this payment, please trace with your bank about this return

Very good! You will not be disapointed! Will defenetly us Yourpay again?

Excellent service, great support. We work with YourPay in last 2 years and we never have problems. It’s cost efficient and easy to manage and install.

Yourpay is so great! Its easy to use and is very personal with its users. I would recommend them to anyone :)

Super support - hver gang!

I would say their support is Very Very Good, Yourpay Gives personal attention to their users, I love them

God behandling og super support.
Et minus er dog den alt for lange Reservationens udløbsdato (over 30 dage) på ikke godkendte eller annullerede handler!

Fin response tid på help desk

YourPay its a great partner for my business. Easy to install and use, very easy to open an account and great support. No other agreements with other institutions, no hidden costs or subscription, best price in the market per transaction, this is a big deal for us.

FitxpressDk

Et supergodt alternativ til Nets og izettle. Finn

Nem integration

I just had my dispute where I needed Yourpay to step in and get my refund.

They did it. I got refunded. And the very next morning got the funds. Thanks - Cheers!

A safe and secure way to make payments by card. They have good buyer protection system in UK and I would recommend as a method of making online payments. Thx guys!