Clarity Pointe is a clean, well managed facility whose staff I feel has taken good care of my Mom so far. My only recommendation is that communication between shifts could be improved.
Review by Rolic3 years ago
So far we have been pleased with Clarity Pointe. They are so new that they are still in a learning process. After my mother fell a couple times they have gotten her a necklace monitor, so she wont try to get up or down without help. Some times It takes longer than it should for them to respond but overall they are doing a good job. She has also had a couple incidents with medicine dispensing. On her second day the meds we brought were lost, and on another day the nurse did not give her mid day meds (don't know why). Now that they have everything in blister packs it appears that the med dispensing issue is much better. We realize that they only have approximately 1/3 of the rooms full at this time and will probably be under and possibly over staffed until they get full occupancy. It is our hope that they will continue to hire and retain the appropriate quantity of quality staff once they are fully occupied.
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At YourLife™ of Pensacola Memory Care, we have one purpose: to make sure our residents experience personalized, compassionate memory support and a meaningful lifestyle