My wife and I Have been with Your Best Address for years and are completely happy to have them in our corner for mail forwarding, vehicle registration, and a listening ear for all things full-time related. We highly recommend them for all of your mailing needs.
Review by Thejaswi11 months ago
I couldn't get insured in SD without an official RV (although I didn't know this at first); I cancelled my request for a mail forwarding address (with YBA) and asked for confirmation all the personal information I sent them would be shredded. I did not get a response back from either Bill or Evan (even though I told them this was important to me due to past fraud).
Review by Damag Stefonick1 year ago
About me: I have used mail forwarding in South Dakota for more than a year. I use YBA to process 95% of my letter-mail and magazines. Almost everything I get is just official mail, a few bills and annual notices (taxes and vehicle registration). I would be consider myself to be a very light, but regular mail forwarding user and so far, have never had packages forwarded, since I have friends and family and shipping places to pick up packages while on the road.
PROS: I have the digital scan service as well, so I like that I have access to seeing my mail right away so I know if I need to have it forwarded quickly or wait or get it scanned. Never had any mail lost or mangled, including my magazines being kept nice and neat. Packages are wrapped well and appropriate for the contents and I get notification that they are on their way. So far, nothing lost in the mail.
IMPROVEMENTS NEEDED: 1) YBA does NOT do a good job of answering their phones during business hours, and most of the time you'll be transferred to someone else that goes to voice mail and even when you leave a voice message that is fairly urgent, don't expect to get a call back in a timely manner, if at all -- but they are friendly when you finally do get them on the phone. 2) I can't make heads or tails out of my billing and billing statements aren't itemized. I feel like I'm always being overcharged, and when I call to ask about the cost, the quotes for charges don't match up with what I'm being charged. The verbal quotes for clarifying charges don't match up with what it says online, either. NOT having clear pricing for fees charged and documented on my monthly bill means I'm using this service as little as possible to control my costs. Because of lack of transparency in fees and costs, I am looking for another service that is more transparent and speedy. YBA used to write the fees charged on the front of each package, but stopped doing that for some reason (even less transparency). 3) I have never been in a hurry to get my mail, so not a huge issue for me, but YBA isn't exactly speedy when it comes to shipping out your mail once you tell them to send your mail. Once I had to CALL to gt them to send my mail that had been in cue with no action for a couple of business days. I'd expect my mail to be on its way within 24 hours or less on a business day 100% of the time after I order it sent. That only happens about half the time. This isn't my first mail forwarding service, and comparatively, the speed of processing isn't as good as others. I am not in a hurry, but YBA could definitely speed up their processing speed. I would not recommend this place for anyone who needs their mail processed quickly. 4) While this is not a place specifically for registering vehicles (although they do that, too) I was not able to get helpful service to get my vehicle licensed in South Dakota. I ended up registering my vehicle out of state (NOT what I wanted to do). YBA works with some insurance companies to facilitate registration, but they could not help me and the insurance company YBA works with is the one that told me to just license my vehicle out of state. That took 1/2 day to do. Trying to register my vehicle through YBA and affiliates a week later, still wasn't getting it done. If you need quick vehicle registration, this place may not work for you if you have other than an already registered RV. I kind of just stick around here because I don't have a lot of options that work for me right now, but now that I have more time, I'll be looking for other options.
Review by Everhide2 years ago
We have used this mailing service for the past six years while traveling around full-time in our RV. We simply love Your Best Address. We have always received prompt, courteous attention from everyone who works there. Wed be lost without them!
Review by Virgo2 years ago
We have used this mailing service since going full-time in June 2007. They have always been very helpful and efficient, many times going above and beyond. We've referred several others who have also been satisfied. They truly believe in giving "personal service"!
Review by Bafford2 years ago
We've been using Your Best Address for 7+ years now and have never had a problem. We can trust YBA to forward our mail wherever we happen to be in a timely manner. We understand there is a new owner and we look forward to the same exemplary service we have experienced with the previous YBA owners.
Sincerely, Cliff & Colleen Harris
Review by Zeronius3 years ago
We absolutely love Your Best Address. They have handled our mail forwarding for the last 7 years and Tina is always so cheerful and prompt with our requests. They even helped with our vehicle registrations as we were preparing to become full-time rv'rs. We really couldn't be happier.
Review by Rand3 years ago
We are full time RVers and have been using Your Best Address mail forwarding service for several years. We notify them every week or two where we would like our mail sent and it always arrives in two or three days! Easy and efficient! The experience is always positive! We would definitely recommend this mail service!
Review by Keruy GoodwinCustomer3 years ago
I have been with YBA going on six years. They are a great personal mail forwarding service. Mail is always on time each week. If we are on the road they forward it anywheres, no questions asked. When it comes to titling vehicles they take extra time and walk you through the paperwork. Anytime I have question they are Johnny on the spot. Cant ask for better service. See their web site http://yourbestaddress.com
Review by Craigery3 years ago
Selection of Your Best Address was made after much research and it was worth the time invested. These are wonderfully friendly, helpful and efficient folks. This is my fourth year with them and I can't thank them enough. They definitely get five stars!
Review by Opra Okukenu3 years ago
I can't say enough good things about Your Best Address mail forwarding service in Sioux Falls, SD. I've been a client for 7 years and have experience nothing but the best customer service, hands down. There's never a worry about receiving all of my mail, anytime and anywhere. Kudos to YBA! http://yourbestaddress.com
Review by DavyJonesHere3 years ago
Have used their mail forwarding and vehicle registration services since 2014. Have been to their office and met the family - everyone genuinely helpful and friendly. Vehicles registered through the mail with Larry flawlessly. Mail requested always mailed that same day. Good Service and a Good Price. http://yourbestaddress.com
Review by AdamC3 years ago
We have been with Yourbestaddress since 2008 and have never experienced anything except great service. Their employees have been friendly, extremely helpful and accommodating with any and all requests we may throw at them, all the while maintaining a very professional manner. Their prices are very compatible with others we have looked at and we couldn't be happier with their service.
Review by Niela3 years ago
We have used Your Best Address for over 6 yrs, and have had unfailing service. They have helped us several times with auto registrations, and forwarding our mail quickly, wherever we may be located. Fast and courteous, this service has certainly taken a load off our shoulders, and we highly recommend them!
Review by Liela Brazalovich3 years ago
We started using Your Best Address late in 2011 and have complete confidence in them. They handle our mail according to our desires, sending it where and when we want. One time I inadvertently switched a few numbers in the address of where I wanted our mail sent and I received an email from Your Best Address informing me the I had supplied a slightly different address last time and asking me if I wanted our mail sent to the new address or the one they used last time. I can't recommend them highly enough, they are total professionals. Go to http://yourbestaddress.com and see for yourself what they can offer you.
Review by Paski3 years ago
I have been using "Your Best Address" at [ http://yourbestaddress.com ] for over 5 years now. I am extremely pleased with the quality of their service, especially for the VERY reasonable fee of $10.00 per month.
One of the features that I particularly appreciate is their "On demand forwarding. I receive VERY little mail to my box, so I only have it forwarded a few times per year (or as needed). When I DO need my mail sent to me, they remove all of the unwanted "junk mail" (as per my request) and forward the remainder by the most economical package available, with only a nominal handling charge and NO inflation of the actual postage !!
I also really like their personalized service - if I need to check on an item of mail, I need only to call, and they are very helpful to accommodate my request. All that I can say is, "Keep Providing Your Outstanding Service and I Will Keep Providing the Patronage" !!
Review by Bicclescombe3 years ago
Very helpful, personable and friendly. They handle special requests and take care of their clients! The best.
Review by LeRoach3 years ago
Since 2015 when I opened the account with Your Best Address I had only good experiences. In the beginning I was not familiar with procedures in obtaining the car registration and title and I was guided through the process very professionally. The plates and car registration was promptly mailed to me. Since then I also inquired about the procedure in obtaining a drivers license which was thoroughly explained. I am yet planning for a trip to obtain it. Your Best Address provides a needed service in a professional manner. Thank you.
Review by Harrod3 years ago
When we chose www.yourbestaddress.com we were unfamiliar with the mail forwarding and vehicle registration process. Larry talked me through every form and gave me excellent guidance. We have really appreciated their professionalism. Thank you Larry and Rose for making our transition such a smooth one.
Review by Kimchee3 years ago
Recently be came a customer of Your Best Address and have found outstanding
service from them and look forward to many more years working with them.
They have keep me informed as to where they are in handling my current business
that I requested from them.
Out standing service.
Review by JVdO3 years ago
Mail is forwarded on time twice per month. Very affordable. I have recommended them to other rvers several times.
Review by Praet3 years ago
We have been with Your Best Address since 2011 and have nothing but great things to say. Beyond the on time and professional forwarding of our mail, Larry and the gang provide invaluable South Dakota information and services. This ranges from licenses, voting, vehicle registration or where to stay when in the area. A super asset when traveling, http://yourbestaddress.com comes highly recommended. Mike & Dee H.
Review by Larrybbythesea3 years ago
YourBestAddress.com is the best way to become a SD resident when you live in your RV. Good price by the month or by the year, low postage cost and great service have made me very happy with the service. They are an excellent company that has lived up to what I expected. Five Stars to YourBest Address
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401 East 8th Street