they were very helpful in changing over to the new policy. They explained everything very well in the new policy
Review by Remache McMorrine1 week ago
Excellent service by friendly staff member
Review by LisaSullivan1 week ago
I spoke with Abbey on Friday and she was fabulous. Your insurance is way higher than some of your competitors though. When I have more time I will look for a cheaper Insurer.
Review by DerJohannes2 weeks ago
great price and service especially from Gary Saunders
Review by James Ryba Atagozli2 weeks ago
great phone operator
Review by Hadjo3 weeks ago
Paul was fantastic.
Review by Flack Derrow3 weeks ago
Gabby was very knowledgeable about specific circumstances that helped me get the best option when insuring my caravan. Very happy with customer service, you don’t get a lot of that these days 😊
Review by Loleitha3 weeks ago
awesome direct no fuss info given, very easy to do
Review by Vanyas Tøfting3 weeks ago
The person I spoke to on the phone had to be hands down the most down to earth person I have spoken to as far as speaking to insurance agents go. Listened to what I wanted and was empathetic to my previous bad experiences with insurance companies all while making the conversation light and positive. My new coverage with youi is saving me over $500 a year which is in incredible! I also now have additional benefits that youi just have built into their comprehensive plans which my previous insurance company did not, I now have better coverage for almost half the price. I could not rate the experience any higher, I’m upset that I cannot remember this agents name as she was incredible and made the whole process a very clear and positive experience.
Review by ABEssex Vadeboncoeur3 weeks ago
Consistently exceptional customer service and value!
Review by Jimbee3 weeks ago
The service was very friendly, courteous, extremely polite and patient. Especially when guiding me through the youii app on my phone.
Review by Righton3 weeks ago
Clinton Fischer, who I spoken to on the phone was very clear and direct on what I wanted A++++++++++ Would recommend
Review by Lambercy4 weeks ago
I have 24 policies with Youi and when I did my 25th Insurance with Youi I have to pay double of what I m paying for same policy with same scooter.
This is very disappointing.
I m not happy at all with this kind of Youi’s service. Here, we are used to of more you get business more discount you receive. But with Youi it’s opposite this time.
So I m looking for a better insurance company now
Review by Uasini4 weeks ago
Ross is fantastic to deal with and I will be in touch for all my Insurances
Review by Zahreddine Derrow4 weeks ago
salesman was good, knew how to speak to me. knew what I was after
Review by JMelendez Sztaba4 weeks ago
Youi has positive people employed by them, they certainly smile on the telephone and seem to find the right policy for the customer like a win win. Keep up the great work guys!
Review by JustTheFactsPlease MineralMan1 month ago
Outstanding, awesome customer service
Review by Georgian1 month ago
Very good person on the phone
Review by Rizelmine1 month ago
Very friendly and easy to to talk to
Review by Annival1 month ago
Customer service actually exists, very helpful with clear and concise explanations of details.
Review by Janaksan1 month ago
An excellent outcome for our car insurance and Lauren was super helpful 10/10 she did a great job
Review by Wynette1 month ago
alwasy so helpful, easy to understand
Review by Daemon1 month ago
The process from on-line submission with comment pop-ups through to the friendly and comprehensive review by Shantal was much better than the on-line quotes I got from to other insurance companies - it gave me greater assurance that my situation was being investigated taken into account.
Review by Hayda1 month ago
The caravan specialist insurer did not offer a similar policy