Yes Bobbleheads Reviews

Supportive staff and great service

fast, reliable service. Excellent work.

Amazing gift so love it.

Truly awful customer service. Attempted to charge me over £100 for shipping from the US. Plenty of delays and attempts to increase the price. Awful

A Replacement Figure finally arrived today and I have to say I’m really happy with the end result. After a very shaky start, 14 very long weeks and several emails later I finally got what I paid for. Tom and Yes Bobbleheads turned a bad situation around and came through for me in the end and I can’t wait to give it to the person it was intended for.
Thank you

Very good company to communicate with

These bobble heads are incredible! So life like to the real person and a wonderful personal gift that lasts forever ! I’ve had 2 now and will be ordering more 🥰

Absolutely love this the bobblehead we ordered. We ordered a personalized one and the team made sure at each step that I was happy with the progress and even made some extra changes for me on request. I cant wait to give it to my husband for his birthday. The team had great communication despite the distance, time zones and Covid -19 lockdowns! The shipping was quick and tracked and item packed safely. Cant express how pleased I am :)

So got a deal on scoopon to get 2 custom pet bobbles. Supplied photos and got the proofing back for the sculpt which didn't look too bad, though was also hard to tell from just a grey clay base. Once it was moulded and coloured it became obvious it wasn't crafted with any care in mind and nothing even resembling a professional product. We immediately requested a refund which took an entire month of bickering and still had the gall of taking keeping $138 USD for their 'efforts'.

I would post photos here but don't think there is an option.

My custom made bubblehead arrived quickly, with tracking information throughout, very well packed and the doll itself is perfect with accuracy, I recommend to take the unlimited proofing aid as small details made to order make all the difference, 5 stars all round, used Groupon which saved me £50 from the total of just under £100 for all the specifications, really pleased.

They did everything promised and consulted at every stage. The dispatch was very quick after i signed off on the final proof and the product is quite representative of our dogs.

Great Likeness, Models were taller than expected and have been richly welcomed. Definitely would recommend! Thanks Brad, Great work!

Great product, well made.
I highly suggest paying the extra cost to be able to see the product through the different stages. Excellent communication.
Be aware that photos may not show the true colours to the manufacturer, so it is good to be able to accept/decline the product along the way to get it exactly how you like it.
Postage was no problem with a good tracking guide.

Not bad. The logo was extremely tiny and barely visible. Different than I expected based on the description on the website. Otherwise pretty good quality.

Such a great experience and the final product only turned up today after paying extra for postage to Australia it took three days wow!!! Love love it it’s such a great present and the similarity is fantastic.
I recommend this to anyone the quality is great and the service is on Point.

Brilliant service from start to finish , kept me in formed , answered queries within 24 hrs

Fab and funny. Well worth the wait for the previews etc, whilst the head is being prepared.
My brother worked in China for several years, so I chose the Chinese Master body. The head is excellent and no one could mistake who it is!
Brilliant!!!

Terrible.

I just received the item and it looks nothing like the person or the pictures I supplied.

I intended to give this as a present but now it will only go to the bin.

I gave the supplier 7 opportunities to fix this. They apparently have these produced in China and they clearly did not understand English because they kept ignoring my requests.

I clearly told them that the person had brown skin and repeatedly asked them to make it darker. I provided multiple additional pictures too. I even emailed them directly and said the same thing but each time they posted a new proof it was still white.

The item has a completely white face and body. I am wondering if perhaps the only cater to white people at this point. In the end I had to give up.

This is not the product or the quality that was advertised. To add insult to injury I also had to pay an additional $50 USD ($73 AUD) for the item and shipping costs.

These people do a fabulous job. Very happy with the 3 bobbleheads they have painstakingly crafted!

Omg better than I expected. The quality of the product, the service. All of it! Amazing. My friends LOVED their gifts! ? thankyou SO much xx

Terrible. Don't get ripped off

Just received today my Yes bobblehead doll and it’s worth waiting for.
Yes bobblehead is easy to deal with and very accommodating.

Thoroughly enjoyed my experience ordering a customized bobblehead from yesbobbleheads. The team is very talented and understood exactly what I need. If you are looking for top-notch quality, surely give this team a try and they will never let you down. –Rincy Rome

Had the worst online buying experience with these guys. They have a pathetic customer service and they never admit heir mistakes.i had all my emails as proof and even then they kept pointing to get a back at me. They are useless. They take money at every single step. They asked me for my approval of my sculpture on the 19th of August. I even paid $10 extra and approved it. They sent me an email on the day that it has been shipped by EMS and I can check the tracking in 2 days time. I kept checking for it but couldn't get it. I emailed them again about 2 weeks ago and again today is the 10th of September when they replied to me asking me for another approval. What the hell... all this time i have been waiting for it in my mailbox???? They didnt have the courtesy to email me and tell me before when i had asked them twice. They still have my sculpture to date and now they telling me they will ship it today. What a joke. Never buy from them. They are crooks with the worst service ever. PATHETIC is the word for them.

It was such a HORRIBLE experience! I'm not even sure how or where to start. It was probably the WORST online purchase that I've dealt with so far, especially for the amount spent ($500). Purchased via Groupon then lots of add ons on their website in addition to their ridiculous shipping fee.

The process from the beginning to the end was a freaking NIGHTMARE! Really wish I had searched and read these reviews before hand. There were just a lot of unneccessary issues and time wasting simply due to their incompetency in doing what they are basically hired to do, ie. customising bobbleheads to match customer photos as close as possible.

I found out in the middle of the process that the workers are actually in China (not USA), so I tried to be a bit more patient in explaining as they might not fully understand but the frustration got escalated because they came across as extremely lazy and ignorant in their responses / updated proofs. They just didn't seem to bother to try to fix or to match the photo at all. There were numerous issues with the facial expressions, body poses, sizes (scale wise), colours etc. For example, I actually had to ask them multiple times to make the body size of a one year old toddler (75cm) smaller / shorter than the Dad's (175cm) as per the photo provided. I also had to ask them to correct some of the poses, changing from standing up to sitting down - again as per the photo provided (Yes, it was that BAD!). Attention to detail should be one of the essential skills to have as a "bobblehead customiser" artist, but they were hopeless and far from it, and to make it worse the result after weeks of going back and forth was still TERRIBLE!

The colouring process had similar issues as well, where they were just too LAZY to apply the correct colour or multiple colours as per the photo provided. Long story short, we gave up in the end as they were just unable to customise the order properly, so we decided to suck it up and not give the gift anymore. There was no way to get a refund from this company when they couldn't even get their core business right.

Shipping was ok considering the issues above and it came from China, BUT the packaging was HORRENDOUS and very MESSY with cheap dirty foam materials all over.

In conclusion, just read the reviews and AVOID YES BOBBLEHEADS!

PS: As you can see, I don't normally leave reviews as usually I'd be able to resolve any issues with minimal drama but I think this one is significant and very important for others to see as it originated from a Groupon purchase and involved a rather large amount.