Yandy is currently selling costumes not only promoting Trumpism and the radical right but selling stuff like 'Sexy' border patrol Agent and 'fake news' aprons. Seriously? That is heinous and in bad taste. What's next - 'sexy' mass shooter?? How about being a socially responsible company? Shame on these guys. All for a buck. Don’t do business here!
Review by Fantabulous1 month ago
Not at all clear that there's import tax charges. When quest on this i was told it was in the faqs, like why would I look there if I don't have a question? No warning at any point in the payment process.
Never had this issue before with similar stores.
Review by Augus1 month ago
Well it was exactly what I wanted all though the ear pieces have bite marks from a dog or previous customer but not worth the hassle but I love the secretary glasses super cute exactly what I wanted.
Review by Aunkan1 month ago
I ordered a pair of sports sucks. They’re not what I thought but can not be returned even thought they are unopened! It was no final sale upon ordering but when wanted to return they’re many noted that this is final sale or this item is not returnable!! I have a feeling that this website is not honest! I won’t recommend this website to anyone and will not order anymore from this tricky website.
p.s. it’s less than a month (17 days)
Review by Rahut Alshaarani2 months ago
they do not make it clear that you cant return and willl get stuck with a store credit
the quality is extremely bad, poorly made, and the company has bad customer service
Review by CallyC2 months ago
The trim portion on the jacket portion of the costume I purchased began to unravel within 15 minutes of putting it on. The right thing for Yandy to do would be replace the jacket since it cannot be worn without the trim on one side. Instead, they refunded less than half the total cost of the costume ($30 of a total $70 spent, not including accessories) and dumped the problem in MY lap. Now I have to try to find the same trim, purchase it, AND pay a seamstress to reattach it, all of which will certainly cost more than $30 in Manhattan. I am baffled by Yandy's refusal to accept responsibility for damaged merchandise and its refusal to do the right thing and replace it. I'll NEVER purchase from them again and will encourage others to buy their costumes anywhere but Yandy.
Review by Roypje Derrow2 months ago
usually have good experiences with Yandy. bought a Halloween costume today, however it only took 4 hours for the purchase to go through because they were unclear that their prices were USD, and I had only transferred for the equivalent amount in AUD.
the sales assistant online was incredibly rude and kept accusing me of not inputing details properly, or 'ordering shoes' which apparently couldn't get shipped to Australia? weird.
other than that their lingerie and costumes are alright quality and I like the styles they have on offer.
Review by Yerkebulan Roblyn2 months ago
YOU CAN NOT RETURN!!!!!!!!!!
I ordered a pair of sports sucks. They're not what I thought but can not be returned even thought they are unopened! It was no final sale upon ordering but when wanted to return they're many noted that this is final sale or this item is not returnable!! I have a feeling that this website is not honest! I won't recommend this website to anyone and will not order anymore from this tricky website.
p.s. it's less than a month (17 days)
Review by KerstinM3 months ago
Absolutely sh it quality. Also no refund on return just store credit.
Worse site I have had to deal with. Very disappointed. I bought the Egyptian queen Halloween costume. Will never buy from this site again.
Review by Qudrix3 months ago
We do YouTube videos for the Swinging lifestyle and Bunny prefers her Yandy to be on camera more than anyone else. They fit well, look great and most of the time our most common comment is "Where does Bunny get her dresses?" Want to see Bunny in her dresses, go to tomandbunny.com and see how she looks on camera
Review by SMiller3 months ago
Dear , Adrienne , I am very much glad with ur response in the mail , u have never failed to support us in all the circumstances we faced so far , we need people like u to serve the world better , u took great responsibility in nook and corner of every customer in the world ,.. U rock ...pls do continue ur service ,, hope to see you again soon...thank you so much....
Review by Doug Erb3 months ago
5611393 order just got my glasses and if it wasnt 3 am I'd get out of bed.to show u they came chewed on other than that cute xox
Review by Sangki Chaker3 months ago
I ordered several items, and was sure to check the size chart for all of them and order accordingly. When the items arrived, NONE of them fit in any way, all being drastically too small. Looking back at the size charts, there is nothing true about the items they sent. One item in specific I was recommended a Large if my bust measurement was 36-40. However, the large I received has a bust measurement of 30 with no stretch. This is ridiculous.
Review by RDillard3 months ago
I would give 0 stars if possible. I ordered a Halloween costume and a whip. The whip cost 29.95. It arrived defective. It was unraveling in the package and the stuffing was coming out. I notified them that I wanted a refund because the product was defective. They requested more info. So I sent them my order number and pictures. Yandy followed up with an email saying that they refunded me 15.00 for the defective whip. When I inquired as to why only 1/2 the money was returned they stated because the product was still useable. Really? If I wanted a full refund I would have to pay shipping again to return the defective item. I settled for 1/2 the money because I don’t do business with shysters. They will never get anymore money from me ever again.
Review by Marinakey Moko3 months ago
I bought a costume from them for halloween ON SALE and it came defective. So i returned it and got store credit to purchase the same one... why they don’t do a simple exchange when the FAULT IS THEIRS, is beyond me. However, I went ahead and purchased the costume again. Now, the costume is no longer on sale and I end up paying an additional $23 dollars because “there’s nothing their supervisor can do about the items changing in price”. This site is ridiculous. Their return policy is completely idiotic and I’ve been buying my costumes from them for a few years now, but this will be the last. I’m not sure why I can’t be charged the original price I bought the costume for because had i received my item IN TACT, there’d been no reason for me to return it, or leave this nasty review... but here we are, so
Review by Sandhan4 months ago
Worst customer service
It has been six weeks past the delivery date and I still didn’t receive my order and the tracking status has not changed since two months. I emailed them and they keep asking me to wait for the parcel to arrive.
Review by Vinlan Chmielarz4 months ago
Isn't obvious that you'll pay import tax from their website, it's hidden in the faqs, no warning during the payment process. Have bought similar items from others companies and had them shipped internationally with no problem.
Poor response when I questioned them in this.
Review by TsT4 months ago
Good variety of styles but often don't fit well because lesser quality on a lot of items. Some items are good though. And since they accept returns, it can be worth trying. But very unhelpful customer service reps who become rude and snarky. Used to be much better in terms of customer service - used to be more friendly and helpful. Now much less so and very unpleasant to deal with. Two reps acted like they were doing me a favor to speak with me - very condescending - then argued with me about my order history (and were wrong in the info they supplied), then another tried to con/manipulate me, as if that would make me think the service was fine. If you have to deal with customer service in any way, it is better to avoid and not bother at all because that is where you will have problems with this company.
Review by Sharleigh Jonsson4 months ago
excellent customer service
Review by Olereo4 months ago
I love that the lingerie is cheaply priced/reasonable. Make sure the read the sizing and check the sizing on the page to make sure it mirrors the size listed.
Review by Waste4 months ago
Very fast. Sizing is normally spot on. Huge selection. Would like to see real life area where you can see how things really fit customers that is not on social media. My wife wanted to show how how well things fit but when saw it was on social media had to ay no.
Love handy.
Review by HeyIts4 months ago
They came on time, however it was not good quality, and some items were damaged.
They do not let you send gifts, and the items are over priced.
Review by Gloribeth Starobin5 months ago
Great quality in clothing and lingerie. Great customer service and feedback with questions and/or returns.
Review by Cicely5 months ago
My wife loves everything I got her from your fabolous store.
Review by Uditendu5 months ago
The majority of their bathing suits that I liked were out of stock... Turns out they were discontinued. But the reason I am so upset with Yandy is their customer service. The chat agent was extremely rude and ungenuine. Very disappointed and will not shop wi Yandy again.
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