Order took over a week to arrive and was delivered to wrong address and no card posted through door so went on a wild goose chase to find it around the local neighbourhood.
Then one Bottle from the order arrived damaged. Took photos and sent to them which clearly showed the bottle damaged from the insider and glass also inside.
They refused to refund or compensate even though the evidence was clear and disregard the order of over €300..
Poor response and non existent customer service from Eve.
Review by Fridburg9 months ago
I've used Xtrawine at least three times now, always a case of 12 bottles. They ship very quickly to the UK, their packaging is great (big purpose-built styrofoam containers) and their wine's always been perfect. I love Sardinian Cannonau and this is the best place I've found to get it.
Review by Autrisa1 year ago
Finally I found a nice firm who sells my favorite wine to whole Europe. They have a very good selection of wines. We bought 6 bottles of Moscato - the purchase was easy. The following confirmation and more was okay. Delivery was ok fast. The bottles came ind a secure styrofoam box - no worries there. I expect to buy more from this firm.
Review by Mumoffour2 years ago
Great wine selection, good prices, fast delivery - very happy!
Review by Rangi2 years ago
I was looking for some good Italian wines as here in Sweden there isn't much choice and I guess because of the local taste they usually go for strong full bodied wines.
I was really missing the variety Italy has to offer with each region of the country.
I tried 2 websites a German one which advertises here which is pretty much aligned to Swedish taste and the I googled and found XtraWine. Even though I placed my order with XtraWine after the one with the German company, the package is already here more or less a week after. I'm still waiting for my shipment from the other company.
Packaging was good, easy to open, bottles were safely contained in a thick polystyrene bottles case.
The German company had a free shipment option for Sweden while Xtrawine required payment for that, but expenses were more than fair. There's no doubt I'll shop again on Xtrawine.com
Review by Seezar Correen3 years ago
Big choice, very interesting prices and overall delivery in 3 days in all Europe of the right vintage!
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