I ordered on 11/14 and received a confirmation email from the company that my shipping number would be received shortly. Then NOTHING! No email, no status update on my account, no return email, no phone call, etc. The phone goes straight to a voicemail, but I did leave a message. I even tried contacting through the email provided to Quynh Huong Phan through Paypal. Still nothing and it has been 12 days!
Review by Sapundzhieva4 years ago
Will not return phone call on the status of paid merchandise or provide the item that was paid in fu
Purchased items on 4 October 14. No response to numerous emails to xtin or usbigsale support pertaining to a ship date. To this date I have not received the products that were paid in full on 4 Oct 14. Website is still up and running and accepting orders from others
Review by TMadison Derrow4 years ago
Charged my Paypal account and never sent the Product
This is a scam Web Site the address is fake!!! The Phone number fake!!! On the BBB web Site they show a phone number. from New York it's somebody else phone number!!! They sent me also a UPS tracking # but the weight on it is 0.2 LB and the speaker I ordered weight 3LB!!! The package was sent from GA and after 2 days UPS reported the package was sent back to the sender!!! No one ever answer my emails nor the phone calls of course
Review by Gaugeglass Raithatha5 years ago
Order not delivered in more than 1 month
I ordered a fitbit. Order no 3328 on 14th November 2014 for USD 74.99. To date they have not delivered and they will not answer my calls or emails. I would appreciate a refund or at least communication of what is going on with my order if you are not fraudsters
Review by ZarahD5 years ago
Never Shipped Item and Filing Claim with PayPal Currently
I bought an item from xTin Store as it was the best price on the internet. Now it's been 30 days, no item has shipped and I've filed a claim with PayPal to get my money back. After not hearing about my order after some time, I looked and their contact number on the website is different than the one on the mobile website. Also, the Facebook, Twitter, etc. icons don't link to anything which makes me feel more skeptical of this website. Don't use this site as so far it seems to be a scam!
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