I am at this moment helping my friend recover from being scammed by Xorian.
They are good at deceiving people and if you haven't been in tech support yourself as I have, they can even appear technically competent and knowledgeable.
If you are interested in deciding for yourself, you can go to reddit and look for the thread about, "Very convincing Tech Support Scammers."
Or, even better, a tech guy recorded a phone call in which he called them on the phone, explaining to them that he had received this frightening BSOD error (blue screen of death, notoriously catastrophic), in which insisted that they call him immediately and pay money to recover their machine. According to the reddit Xorian Infotech has an F rating in the BBB, something that you can verify for yourself.
This happened to my friend, a disabled senior who is not technically sophisticated and could not afford to pay them this ransom. When she told me that they had threatened her in this way a second time, I told her to stop immediately and let me fix the machine. It was my second friend who was ignorant enough to fall for their snake oil. This is an ugly scam with lots of bad karma for these Indian fellows.
So if this is true, I am giving you the straight story, and Xorian is indeed a shyster, then where do all of these positive reviews come from? It is easy to see, from Xorian. The reviews are short and have no content, giving no details. I could pull that off myself within an hour or so, taking bogus email accounts and sending in phony reviews.
Good luck to everyone out there, and keep on your skeptical hat.
Review by Ignacia Fagnoni2 years ago
This is a warning to EVERYONE WHO READS THIS:XOIRAN INFOTECH is NOT a legitimate company. They are scammers. They put warning pop up messages onto my pc to make me think my computer was horribly infected, even though it was a BRAND NEW computer. I have a newer HP and these people claimed to run the HP factory, they said they produced and fixed them. I was scared to death I have never been faced with a pc problem such as this before so I called the number and I ended up giving them almost 200$ with the understanding that I would be completely protected as well as my network. They called me not even a month after I gave them money telling me my network was at risk and thousands of people were at that moment stealing my information that in order to be protected I needed to pay an additional 200$ to fix it all, that was the whole reason I paid in the first place so this wouldn't happen. They FAILED TO PROTECT ME AS UNDER OUR CONTRACT THEREFORE ALL MY INFORMATION MY HUSBANDS AND MY 10 YEAR OLD DAUGHTERS INFORMATION WAS STOLEN. I have reported these people several times. They continually harass me day and night I had to block the number they kept calling from but every time I would do that they would call from a different number. They leave a minimum of 3 voice-mails DAILY, my husband and I both have on several different occasions told them to stop calling me but they dont. They laughed at us when we told them we knew they had scammed us. These people need to be stopped!
Review by Dalan2 years ago
Review by Scarlet2 years ago
LOOKING FARWARD FOR HELP.
Review by Arabrab2 years ago
professional and helpful
Review by Shakea2 years ago
this company is very good and they are helfull
Review by Hasmah2 years ago
I was told about every step and confirmed that tech was continuing to work on my PC.
Review by Serif2 years ago
Technician are very helpful and fix my problem with re-displaying desktop icons. and in the past week cleaned up computer and removed excess files. Techicians are very knowledgeable and extremely courteous to customers
Review by Lueen2 years ago
took good care of me every time PC goes down I RECOMMEND others to use this company.thanks you .
Review by Muirghen2 years ago
Very Good Service
Review by Duwaine Leheup2 years ago
very helpful and kind solved issue quickly
Review by Tilleynor2 years ago
Review by Liway2 years ago
Very efficient in work and they got good technical knowledge.
Review by Holness Stamatoff2 years ago
I am very pleased with the services I received and it resolved my computer issues.
Review by SrknKyx Danco2 years ago
I was having problem with my computer I took service from Xorian Infotech. They fixed my computer and informed me about everything. They were courteous on call. Thanks to them.
Review by Sunella Sikveland2 years ago
They are good in business. I have been working with them for a long time and I am satisfied.
Review by Smurfs2 years ago
Very efficient I was made to feel very confident has to how it was handled and was put at ease concerning any future problems . Very informative support !! . I would recommend them to my friends :)
Review by Whitbyowl Balte2 years ago
I got very good service. They helped me a lot. I was having problems with my computer and they fixed it. I am very thankful to them. They got best technicians.
Review by Nafisat Grease2 years ago
it was very good experience.
Review by Samilgatto Suresh2 years ago
they are veryu good
Review by QueenMD2 years ago
the work was done quickly
Review by Narayanaswamy2 years ago
people were great. work great. everything great at Xorian Infotech.
Review by Ooliet Gatigato2 years ago
DON'T LISTEN TO THEM. This is a SCAM. This is a fake tech support company. They create fake pop-ups that tells you you have been hacked and get you to call them. Then they actually get you to trust them to get access to your computer (pretending they are going to clean it). DON'T BELIEVE THEM and call your computer's customer service to fix the issue. It happened to me and the laptop was fine, they were trying to get me to pay $299,95 for nothing and send FedEx to pick up the check.
Review by Yuzhou Arjanova2 years ago
My experience with this company has been excellent.
Review by Mee3 years ago
I must say that I am ssssssssssssooooooooooooooooooooo impressed with xorian infotech llc. I was connected with they when I called saying I was having problems with my computer. Mark was the gentleman who worked and serviced my computer. From my perspective and lack of computer experience, he was brilliant, patient and and verbal in explaining any thing I was not clear about and he offered his suggestions as well.
I am so happy to have found a computer service I am comfortable with and I feel to be TRUSTWORTHY, KIND and EXTREMELY KNOWLEDGEABLE!