I got had - can't believe I'm such a d!ck. Went for the Bailey Button as thought was getting bargain.
The offer refund @ 15% recduction if there is genuinely something wrong with them (is the fact they're complete fake peices of [email protected] not wrong enough?!). By time I've sent them back it will cost me £30, so may as well keep them & stick them in Charity shop
Review by PissedOffConsumer Dancs10 years ago
Got a pair of bailey button Ugg boots as a present for someone from xilitrade.com and was embarrased even giving it to them because for 1. the box they came in was in a right old state. 2. the stitching on the boots was very badly done. I compared them to a genuine pair that my friend bought from ASOS.com. 3. I contacted [email protected] the actual genuine site and they had thi to say about them -
Thank you for your email. unfortunately the website that you are referring
to, www.xilitrade.com, does not appear to be one of our authorized UGG
Australia retailers. We do recommend that you purchase your authentic UGG
Australia product from our website www.uggaustralia.com if you are uncertain
if a particular retailer is an Authorized retailer.
If you would like assistance with your UGG Australia shopping, we would be
happy to assist you further. Please do not hesitate to contact us at
888-432-8530 Monday through Friday 5 am until 8 pm, Saturday and Sunday 8 am
until 5 pm Arizona time.
We look forward to assisting you.
UGG Australia Customer Service
5. The main one now the boots have burst and i have sent lots of emails and photos to xilitrade.com an how about getting this sorted and guess what not a single reply even weeks later. WARNING Do not buy from this site
Review by Sheenagh10 years ago
DO NOT USE XILITRADE.COM. THE UGG BOOTS ARE COUNTERFEIT, CUSTOMER SERVICE IS NON EXISTANT - AGAIN - DO NOT USE
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