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Review by Ktos4 months ago
Charge for any call.
Must download app to track your order.
14 in the depot.
Review by stuart6 months ago
Delivery Company? i don't think so, sadly been let down by these cowboys also, never answer phone either surprised anyone uses them at this rate will be avoiding any company's who use them to deliver.
says it will be delivered, nothings shows, next day it shows been delivered and no where to be seen.
Review by Dean6 months ago
Checked my tracking number yesterday to see my parcel was apparently out for delivery and was given a 2hr morning time slot, waited around all day like a mug to see my parcel had been checked back in at my local depot. Checked my tracking number again today to see it's been "carded" as nobody was in to sign for the delivery. What a lie nobody even turned up all day. I have the option to rebook but not for another 2 days so let's see if it turns up. I will 100% not buy from a company using these clowns ever again. Emailed and yet to get a reply.
Review by Isabella Elliott1 year ago
Service is ridiculous never use them again!
Review by Benjamin1 year ago
This was my first experience with xdp and will be my last one.
If there was a rating of no stars I would give them that as 1 star is far too generous.
Time and time again I was told my parcel is awaiting pick up.Four and a half weeks later tracking is still not updated.Just got my money back on ebay as I was sick and tired of waiting.
This company takes on too much work and cannot handle it.They have no social media and the reason for this is the sheer amount of complaints they would receive from angry customers.The corporate heads seem deluded.
The XDP website belongs in 2003 and the tracking service is embarrassing, zero details, no emails, just a pathetic customer facing website with a lorry in the background and a video.
I am really surprised that companies still use xdp, my advise is if you find out that someone is using XDP as a courier tell them you want an alternative because these guys are cowboys and are so unprofessional.Its not worth the hassle.
XDP is rated 1.0 based on
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