I came to have a short bob and I left with barely any hair on my head.
Terrible, how little skills hairdressers in ID4U have, or maybe they simply don't listen to the customer. I said to the hairdresser, don't layer too much, my hair is very fine it will not look good. He did layer it to extreme. I can't even have it fixed, cause there is so little hair on my head left, I can't cut it even shorter. I'm really upset.
Review by Rashanea Modhwadia1 year ago
Worst customer service ever. They called me one hour before my appointment to cancel or reschedule.
I was supposed to get a haircut before an event. The reason was that the hairdresser at fault had to be somewhere...
The prices definitely do not reflect the services.
Review by Spurky2 years ago
I just had a awful customer experience:
I was a frequent customer. Last saturday I colored the hair myself at home and it went a bit bad. So i booked an appointment with ID4u with a different professional, since mine wasnt there. She indicated me the best solution and I trusted her. Result? My hair is red on the roots and greenish on the lengths. Plus I was overcharged, payed 1008kr instead of around 700 as usually.
Anyways, this is not the worse. The worse is that when I complained to their boss, they offered me to go another day and fix it for free and I was happy with that. But suddenly i received several rude emails - from their male "boss"- calling me dishonest for not saying on the complaint that I colored the hair myself BEFORE going to the appointment (?????). BUT, the lady doing my hair knew I hd colored it beforehand, it was the first thing I told her!
So i called the hairdresser instead of replying even more messages and they said my meeting was canceled.
Horrible management, bad experience. Now im left with a red/ greenish hair, stressed, with a 1000kr less in my pocked and very very unhappy.
So please, guys DO NOT GO TO ID4u in bruuns galleri. We don't deserve to be treated like that.. We deserve better, after all, their business exists because of us. It is our money, it is our body, it is our self-steam.
Review by Bafford Windras5 years ago
Got to the salon and was great nicely by a girl a the disk. I asked for a time and I got In right away.
She show me to my chair and said the hairdresser that was gonna cut me would be with me soon.
A really cute and happy girl is coming over and where starting to find out what I want and what's suits me best.
I leave the Salon really happy and will for sure come back for my next haircut.
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