This place is a scam!!! they took my money so quickly after I paid for the top coverage plan over $3,000. I did not have one single claim while I had the plan. My car was totaled and was a total loss. I called and asked if I was entitled to a refund and was told yes and what information I needed to provide. I have provided all of the needed information and have waited over a year and a half for this refund. I have received nothing but the run around. Do not deal with this fraudulent company! Lies Lies Lies.... I was told they were going through a hardship because of the hurricane claims and referred to another company for my refund. Lies Lies Lies......
Review by JackieWeller10 months ago
Signed up for their top plan at $3,500. Since I had a car that had a detailed electronic system they said all that would be cover, One year later I needed a repair for the emergency flashes, they said that was not covered. I cancelled my policy by the rules they requested. That was back in March 2018. They said they would refund my money. I spoke to them several times and said they would refund the money. Never received any money back. I contacted the "BBB" they contacted them, the company response was they would get the refund out to me very quickly. That was three months ago still nothing.
Under no circumstances should anyone use this company, there is nothing they say or do that is to help the customer. Avoid at all cost
Review by JoyHelmink Pederson11 months ago
SCAM COMPANY! Charged my credit card the down payment of $395 but got no warranty, just a printed booklet that looked official. Their web site is now gone, and BBB gave them an "F" rating.
Review by KathrynEB11 months ago
They are definitely a scam and a fraudulent company. They don't pay the employees or customers they are nothing more than crooks just go to BBB they have grade F look at all the reviews and complaints on bbb, Yelp and online. If you need to see proof I have several papers and documents to show and prove that all they do is scam anyone they come in contact with employees and customers.stay away from Patriot Protection Shield.
Review by Lewis Hays1 year ago
They are a total scam, they sell fake policies to car owners. They also don't pay their telemarketers. They hire telemarketers for 3 weeks and fire them without paying a single dime
Review by Krisjanis1 year ago
I have not had to use this service but I have to say the people from Patriot Shield are very accommodating & courteous.!!!!
Review by Danton1 year ago
I purchased an extended warranty from Patriot and 2 years later I decided to trade my vehicle in. I submitted the required notarized paperwork to them May 11, 2018 and as of today I still have not received a penny back from Patriot. My wife and I have called them more times than I can count and every single call goes to voicemail so they can screen who they speak to. We have left at least 20 voicemails and neither of us have received any contact from them.
I have filed a complaint with the BBB but I don't expect them to be able to get through to them either.
Save your time and your MONEY and look elsewhere for an extended warranty.
These guys are total scammers!
Review by Ferdinando Derrow1 year ago
It's been 1 month since I talked to you haven't gotten any paperwork yet I hope this isn't a scam
Review by Shiraff1 year ago
Trade my car in sent for refund Oct 28 2017 still no refund as of Aug.28 2018 this company just wants your money. So don't buy it.
Review by Chaurlce1 year ago
Everything was explained very well and thoroughly, our options and what everything would cost. The only question we really has was the company we were talking to just to make sure it's legit before giving out our debit card info.
Review by Dvtrv Mulumgi1 year ago
Very well spoken customer service people. Very knowledgeable staff and very helpful
Review by LoraCline Derrow1 year ago
I purchased, then had to cancel due to budget problems. I requested cancellation and refund of $300.00 initial payment. My bank shows the transaction. After 3days of back and forth, the supervisor wrote that would send to "Refund Dept".
That was APRIL 21. Today is MAY 30.
Despite several attempts to contact them, no one answers phone; one phone responds. "person and phone no. does not exist."
Review by Hadau1 year ago
No refund as of over a week. Very poor company,
Review by Mintoncycle1 year ago
My experience with Patriot has never been anything but outstanding and professional. This is my 3rd protection plan with them, and will continue to protect my vehicles with them in the future. The personal service and professionalism they offer and provide. It's nothing short of outstanding!! Thank you Patriot!!!
Review by Drippel1 year ago
We are still waiting for a new contract.
Review by Chandroutie1 year ago
It fully explains what you get in the plan.
Review by Doniele1 year ago
Very quiet and wanted to help me with my needs and what I can afford.
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