Prathamesh Palve did awesome. Second time Prathamesh has helped me and both times it's been 5-star. Could not have asked for anything more. Awesome Tech!
Review by KBraand2 weeks ago
Great help as always! Thanks. ;-)
Review by Kishni Cocilobo2 weeks ago
Wonderful company, always a quick response and great customer service.
Review by TameraOM CyrusSmith4 weeks ago
I am using both the plugin developed by wpmu dev for my business operation. However their turnover time take more than 8 hours to solve a sudden bugs. When I already indicate the important of how it is affecting my daily operation of my business, they did not show any urgency to assist to solve my problem. Instead I’m throw to wait and no updates was given. Support agent are all just a waste of time to be online with them for more than 4 hours staying up at the wee hours. I have been a long time customer but I am really disappointed with the support given for my problem this time round. I really hope you can look into this seriously. If not you will lose a lot more customer.
Review by Gavory4 weeks ago
WPMU DEV's support is awesome. No matter what kind of WP issue you are having, they are there to back you up! Shout out to Patrick for helping me today!!!
Review by Angla4 weeks ago
this time Aditya was the man!! Will not upload more content I drop these each time I have a successfull session. Balanced Mercury Retrograde
Review by Valoyce1 month ago
About a month ago, I used Smush to optimize my photos once. A month later, after reviewing my bank statement, I noticed that WPMU charged me $49, I went ahead and checked my emails for any notification about the transaction coming from them. There wasn't any. I checked on how I can ask for a refund and read that, in my case, it would be impossible since I was not able to cancel my free trial on time. And it was stated that WPMU wouldn't send notifications when they are going to charge you and will go ahead and take your money. It's my first time to encounter a company like this. I didn't raise hell for that because I forgot to cancel my free trial, after all. So, to make the most out of my $49, I decided to try some of their features, such as the SmartCrawl and the Uptime. Three days later, when I checked on my website, it wasn't loading. I tried opening it in different browsers and different mobiles, and it wasn't loading anywhere. I disabled the WPMU plugin and Smush and viola; my website was working perfectly fine once again. I am very disappointed and dissatisfied with this product. It's supposed to help you, but in my case, WPMU wasn't able to do that. It's not worth it.
Review by Elven1 month ago
Utterly stellar support. Knowledgeable, professional, friendly, and so helpful. They really care about their customers and it shows. Their plugins are amazing as well – full-featured and with an excellent user experience. Nothing but love for WPMU Dev! ❤️🧡💛💚💙💜
Review by Modell1 month ago
Great Customer and Techincal Support - I had a Plugin issue that is conflicting with my Theme ! The Solved the Issue quickly!
Review by Axelia1 month ago
Always helpful, always friendly
Review by Esitima1 month ago
some of the fastest and friendliest support out there.
Review by Enbraun1 month ago
wpmu dev is awesome...i got the solution my every problem....the support agents very knowledgeable and help me a lot.
Review by LaHoya1 month ago
They modernise website development. I moved from a big unhelpful site that blamed everything but it's own servers which sounds like 'Go Babby'. MPMU Dev runs dedicated hosting, but any issues you have, they go into the site (with permission) and they fix it for you. Absolute above and beyond customer service!
Review by Jaheli1 month ago
support guy was very knowledgable and fixed a difficult issue. Took a while to reach him though, but still worth it.
Review by Seereekonth1 month ago
Abdul helped me in a moment of panic with a problem on my Web site. What a comfort it is to know I have WPMU to turn to.
Review by Bonacata1 month ago
Always so helpful and easy to work with when things don't go quite as planned. Things always happen, a company needs to be known for what they do when things are chaotic versus when they're easy--and they always come through in this respect. 100% reliable!
Review by Chandulal1 month ago
Review by Miar1 month ago
Patrick Freitas - Support Extraordinaire at WPMU Dev I migrated my site from Dreamhost because their customer support and their website speeds were severely lacking. I got a free trial of SMUSH, then I found out more about this AMAZING company. The work, time, dedication, niceness, helpfulness, support, and just about every other good thing I could list from Patrick Freitas today has gone far beyond my expectations. He introduced me to Forminator, he helped my figure it all out, he fixed an ongoing problem and is just an all-round amazingly helpful guy with a very cool beard. Thanks for doing what the company claimed to do Patrick Freitas You helped a damsel in distress fix her website. YOU ROCK LIKE GIBRALTAR
Review by MATTMos1 month ago
Excellent support staff, and great products, including their new hosting rocks!
Review by Tommyboy Jarmalaviciene1 month ago
Overall, this service started out great. The migration was easy and the cost is excellent. Since moving to WPMU Dev hosting about 4 weeks ago, my site has been down at least once a week. There's always some issue going on with the site. The most recent reason that my site was down was because of the Hummingbird plugin. Their support is available 24/7 which is awesome. But the level of support is vastly different. Sometimes they provide good support. Other times they just push the problem to me and force me to figure it out, like with a plugin compatibility test. Thiinking of switching hosts if this keeps happening
Review by Basbara1 month ago
Rupok does a wonderful job. Very professional and very knowledgeable. I keep finding dates/numbers on my website that are literally "stick men" because of elementor, and Rupok fixed all of them for me. I love WPMU!
Review by Glenwood1 month ago
Excellent support staff. Well thought out plugins. Easy updating with their Hub. I've had no issues for the last two years.
Review by Elreta1 month ago
I had a problem, the images do not load when you are a guest and they have solved it remotely. They have been very kind.
Review by JefferySanor1 month ago
super helpful staff, much appreciated
Review by Valerina1 month ago
She seamlessly glided her way through all of my requests. other developers I asked seemed to shy away and the hard work, Katya smashed right through the obstacles with ease!