Still no response to my refund request.
4 days. Following up every day, multiple times per day and still no response. Absolutely pathetic. Products OK - but stay away from them because of the awfull non responsive support.
Review by Haighlands1 month ago
Very easy to install
Review by Elloura1 month ago
I have emailed them about refund on 6th of October and still no answer. Very irresponsible.
Review by FollowIshika1 month ago
not your fault but appears to be a bad purchase for me. i use bluehost and i get a mod secuirty block to make any theme modifications so it looks like the demo. i hope you have a work around otherwise i'd like a refund. thanks
if going to a different hosting service makes it work, im ok with that as well. i just want easy to use.
Review by Parnhams1 month ago
I have been writing to support but never received any reply, been 3 days yet nobody responded. poor customer support
Review by Shuna2 months ago
I bought an emberdder mass plugin that only works half, it hangs when downloading videos and videos do not show up.
A bad technical service that does not help me.
I sent a ticket four days ago but no answer ...
Review by Urvaksh Woltolsky2 months ago
Review by Moosemandraws Ghita2 months ago
Easy to set up. Well documented
Review by Loyann2 months ago
Seriously I thought I was the only one. I contacted you first on the september the 24th for a refund. I also sent 3 other messages. I understand that you are busy and stuff but past my 14 days windows I can't take it anymore. I hate this because your script is good but simply is not for me and you never answered my request for a refund. Only fell in deaf ears. This is not a normal business practice. I feel scammed. Now I had to file a PayPal claim.
Review by Nirodha2 months ago
They offer nice plugins and a nice service!
Review by Cmloureiro Leack2 months ago
WP-Script is not working, bought the nuclear package and getting one error after another, tried to contact wp script but no reply in a week and a half, i don't have the time to wait 2-3 weeks everytime something breaks, i am a business and you guys clearly are not... fix your customer service cause you guys look like scammers now.
Very very dissapointed in you guys, I want a full refund so I can buy my package at mechbunny instead
Review by Sambofarian2 months ago
Installed and easy to use
Review by Heffernan McGinigal2 months ago
What is Issue Going on No Any video Playing in My Website? 2-time sending support ticket but no one replies me. What is the issue? where is your technical team?
Review by Rejbul Elitas2 months ago
Good pluguins and themes
Review by TobiasHarry Straumsheim2 months ago
nice and good
Review by Zoobie2 months ago
I rate the plugin 5 stars as it works as advertised. As all kinds of embeddors / grabbers work (for SEO) unless you have non search engine traffic, it's best to update the title of the videos. At the same time itll make your site look cleaner. I purchased this 2 days back and have set up 2 sites easily with minimal work and man hours. Recommended.
Review by Krysiewicz2 months ago
Lots of helpful features, guides, and products. For improvements, some things could be a little bit better explained, and sometimes bugs and issues pop up.
Review by Delama2 months ago
Review by Curves2 months ago
I bought nuclear pack but i want to refund it and want my money back. Doesn't get ANY reply since 5 day, still waiting. Started to think about would be scam.
My ticket id: 7591
EDIT: Refund completed.
Review by Robert2 months ago
Script works well, but why do you offer 14-day refund window, when your support team doesn't react even after 5+ days of waiting. I just want to refund the script and the 2 plugins, because i didn't like Wordpress. The refund option is literally on the website, but the support team didn't react at all.
Review by Fentes Nacyte2 months ago
Excellent. Feeds always work and they are fast. I never had an error from the plugin. Solid overall
Review by Finnelk3 months ago
A legitimate company ran by actual hard working people. I recently purchased their products without looking at the deals(nuclear pack!) they had and requested a refund for the excessive amount. It took me awhile to get in contact with them but when I finally did, they refunded me no questions asked. I’m still using their products and they’ve been rolling out updates for their plugins which is great. Dylan the community manger helped me.
My most recent site with their awesome theme and plugins
Review by Ecouia Charubin3 months ago
I previous left negative review because my request for refund was not replied to. I really think you should outsource your support to a company that can handle all your tickets. There are companies that specialize to handle all the support for your company so you should not be having this problem. Just google for them. You can find them cheap based in India, Philippines, etc. IMO you are losing money by not responding in timely fashion to your own customers and giving your company a bad rep.
The 5 stars is for the products you sell which are the best on the open market for Wordpress adult plugins.
Review by Froodle Bombale3 months ago
Wp-Script is Scam. I bought the script license and 4 plugins with paypal but never used it properly. But after 180 days they banned my account without any reason. I tried to contact them so many times but they never replied. They they banned my account after 180 days so that I can't claim refund on paypal as per paypal policy. Be aware of purchasing this plugins.
Review by Acfd3 months ago
Theme is pretty solid. Unfortunately, there are always bugs of some kind. And by "bugs" I mean anything from player glitches, to adult sites no longer being supported, all the way to site-wrecking problems.
Currently, my site is experiencing the latter, and has been completely unusable for a month now after a recent theme update. My home page is a mess, and doesn't even resemble a website.
Have been waiting 4 weeks to hear from support. Two weeks ago I caught him on chat (which is a rare occurrence) and was told to expect a reply within two days. Have opened two more support tickets since. They are entirely unresponsive.
They seem to enjoy replying here when they receive praise, but are otherwise silent. Maybe this review will get their attention.
If somebody on Wp-Script is reading this, please reply so I know somebody is still alive over there, and so that I can get my site back up and running. 4 weeks of silence for a site-breaking problem is unacceptable.