The item that was delivered was broken and I decided I did not want a replacement so e mailed WowWhatWho and received a reply the following working day confirming my refund which I then received within the next few days so although not good that the item did not work, customer service for arranging refund was excellent
Review by Offtrack Heima2 months ago
Very easy to deal with regarding my order. Very helpful and quick response. Would definitely be ordering from this company again. Highly recommended.
Review by Wonderfully2 months ago
I was very happy with the customer services experience
Review by Juanky Petroli2 months ago
I found this company excellent to do business with. I had to contact Customer Services with an issue which they dealt with promptly and satisfactory.
I would therefor recommend this company for their excellent service and would definitely order from them again.
Review by Functions2 months ago
Sadly my purchase was delivered broken but emailed the team and they refunded no questions asked.
They didn’t even want the broken laptop table sent back, which I was dreading as would have been a pain.
Thank you 🙏
Review by Wuzbean Zarbatany2 months ago
Very helpfull and a pleasure to do business with,would recommend
Review by Nestora2 months ago
The seller was very helpful when I realised that the product was lost in transit, although it was not their own doing. They dispatched a replacement product straight away. Very efficient and polite communication. Thank you, team!
Review by Schoonover2 months ago
Very helpful and quick with reply
Review by Szendroei2 months ago
Excellent customer service I ordered 6 products 2 were lost in transit and replaced straight away. Would recommend the company and will definitely shop here again thanks
Review by Fatrisha Korpenfelt2 months ago
The item was not what I thought it would be. As soon as I contacted them they dealt with my refund without any issue. Knowing how helpful the company is I will definitely spend my money with them on a more appropriate item.
Review by Ivins Caoco2 months ago
Great Service. Had a couple of teething problems with what was sent but they sorted it with ABSOLUTELY no hassle whatsoever. A pleasure to deal with and very professional.
Review by Juanelma Sultanovich2 months ago
Excellent customer service.
The heated vest I received was much too small.
I contacted them and they said
I'm very sorry to hear of the experience you have suffered with us.
We have submitted a full refund to you. Please allow 3-7 business days to receive this.
There is no need to return, we don't want to cause any further inconvenience.
Once again, please accept our full apologies for the inconvenience caused to you.
If you have any questions, please do not hesitate to get in touch.
Review by Virsilas2 months ago
Ordered a facial cleansing brush, via Wowcher, item never arrived, wowwhatwho said they would send another as I requested, surprise this never arrived. The only good thing I can say they were prompt in answering e mails and issuing a refund.
Review by Muzrri DeBroux2 months ago
Bought two dancing Llamas via Wowcher, one doesn't work properly and now being ignored when I email them. Please pick this up and I will happily change the initial review rating
Review by AWOLGolfer2 months ago
Excellent customer service.
Review by Edmon2 months ago
Very good customer service, dealt with my issue very quickly, super response.
Review by YingWang Harajda2 months ago
Great value for money and very useful customer service with quick response and resolved issue in no time at all. This is more than I can say for team know how (CURRYS) emailed 2 weeks ago and still waiting for them to contact me.
Review by Ravjibhai2 months ago
Fantastic customer service, wouldn’t hesitate to recommend-thank you
Review by Kour2 months ago
I purchased a singing toy elephant however when I received it I found it to be faulty. I explained in an email which they responded to the day after apologising and said a new one would be sent and there was no need to send the faulty item back. Excellent customer service
Review by PolskaTV2 months ago
I had a small issue with something and i mailed - They sorted it out immediately and were amazing to deal with.
I highly recommend this company and the product i bought was the projector. It is in perfect condition, works perfectly and i would purchase from them again
Review by JerryandJudith2 months ago
Had a problem with order which was dealt within a couple days and a resolution which was beyond expectation. Great customer service
Review by Triine2 months ago
Brilliant service, very quick response to my complaint with outstanding results,A great company
Review by Anksar2 months ago
I struggled with the technology but got there in the end great result thankyou
Review by Henneke Beekman2 months ago
Item I ordered would not fit. WowWhatWow refunded me full purchase price with no quibbles - great customer service
Review by Cjoshenn3 months ago
I ordered a coat from Living Social. When it arrived it was the wrong size. Living Social advised me to contact WowWhatWho to arrange the return. WWW were so prompt in replying to my email. They are going to refund me the cost of the coat and said I did not need to return the coat, as I was inconvenienced enough.
Really excellent service