Actually, no star! I ordered a blouse a month ago and I’m still waiting for it! No way to run a business.
Review by Karmecia Fegyver3 weeks ago
I lived and learned, should have read reviews first, sizes are very deceptive, a size 3X (Chinese size), fits a size large to extra large American woman. As far as sending it back, don’t waste your time, it will cost a lot of money, it goes all the way to China😳. Read the reviews.
Review by Jasmar Mehilal3 weeks ago
I really like this online store, it's really easy to make purchases in this website. I recommended this online store to my friends and they like it.
Review by Acute4 weeks ago
😔 Absolute scam. Faulty clothing. Nothing like what was advertised. A shameless company just set up to rip off customers and pollute this world with poorly made clothing. Shirt arrives with embroidery stitching coming undone. When I asked for a refund they refused to issue one. Save your money. I wish I did.
Review by Petchroi Ratchet1 month ago
BE AWARE...I found out: Noracora, Flashback and Wotoba have the same garments ?? was about to buy but i backed up after seing these reviews..
Review by Jowa1 month ago
Terrible customer service. They do not really accept refunds - they gave me an incorrect shipping address that cost me £10. I still have the goods as its now not worth me sending them back again. After several emails that they didn't really read they have offered me a 35% refund which doesn't even cover the £10 shipping cost. DON'T shop with Wotoba. The quality of the goods are also poor and they don't look anything like the pictures on the website.
Review by Lávus1 month ago
HIGHLY DISAPPOINTED. BUYER BEWARE!!! RETURNS ARE A NIGHTMARE AND NEED TO BE SENT TO CHINA. I WILL NOT ORDER AGAIN FROM THIS COMPANY. WHAT WAS ORDERED LOOKED NOTHING LIKE THE WEB PHOTO. SUCH CHEAP MATERIAL IT WAS NOT EVEN WORTH IT TO REMOVE FROM PACKAGING. FIRST THEY OFFERED 15% THEN 25% TO KEEP THE ITEM. HERE IS THE EMAIL REQUESTING RETURN:
This is the return address SHIP TO：Pan Huiling
1st Floor, Building 3, Jinyuan Square, No. 2 Taohong West Street, Junhe Street, Baiyun District, Guangzhou, Guangdong, China, 510000
"Please note that customer must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline. Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth. If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline.
***Kind reminder: Any addresses on the parcel are not approved as the return address. Returned package without an authorized return address from customer service representatives will not be refunded or exchanged. ***
LOOKS LIKE THEIR RETURN POLICY IS DIFFICULT ON PURPOSE TO AVOID CUSTOMER REIMBURSED.
If you would like to keep the item(s) and skip the return hassle, we'd love to improve the compensation rate to be 25% money refund.
If you still want to return the item(s) rather than keep with above compensation, please kindly follow below instruction to arrange your return.
The return shipping address is indicated in the return label attached at the bottom of this email. ( A PDF File )
1. Return for exchange.
You are responsible for return shipping cost.
After you mail out the return package, please email us the SKU/URL, size, the color of the replacement item(s), along with the original order number.
2. Return for a money refund.
You are responsible for return shipping cost.
Once the return is completed, a refund to your original payment account will be issued within a week.
Please let us know your decision, and we will act accordingly.
Please read the following requirements before mailing out the merchandise:
-Please make sure the item(s) in the return package matches with the return requests.
Any unmatched item(s) might result in a loss at the return center.
-Item(s) must be returned with all tags attached, unworn, unwashed, unstained and unperfumed, in the original white zippered bag.
If not, the buyer is responsible for all incurred fees and no refund will be issued.
-Please download and print the return label from this email provided by Our Service Team. (This is NOT a prepaid shipping label).
If you do not have access to a printer, you may simply include your original paper invoice that came with your order. We need some way to identify the return as yours otherwise there can be major delays with processing your return.
-Seal the box after you pack items into it and affix the return label to the outside.
Our return center CANNOT process your return order properly without this label. Please ensure the original post label is removed or fully covered if the original packaging is used.
-Any shipping charges for the returned item(s) are the client’s responsibility, as well as all applicable customs duties, and fees, taxes.
-To ensure speedy return with minimum customs delay,
1)return it through local post service with the proper postage; 2)on the customs form, enter a value less than USD $140.
-For updates regarding your return, please contact [email protected] and include the return tracking number. Emails will be responded to within 1-2 business days.
Review by Hejira Suraci1 month ago
I ordered a shirt and they sent the wrong item. When I emailed to tell them so, they simply insisted that I was wrong and that the item they sent was what was ordered. The shirt they sent was poor quality. I don’t even want to wear it. Based on other reviews (I wish I had looked at them before ordering) I don’t even want to risk sending it back for fear that I won’t get my money back even if I do pay the shipping to send it back.
Review by KDiz1 month ago
Have asked for a refund since long no one has bother to follow up very upset with t quality of fabric used n t service
Hope I get my refund
Review by Hieder1 month ago
Total scam artists. Contacting the company is near to impossible and they use different names and websites for the product. I agree with a previous comment that the photos appear to have been jijacked from other sites (like Johhny Was).
They are also located and their contact information is in Chinese! I have no problems with items manufactured in China but I will never knowingly buy directly from a company in China. I have read that returning items to them is a near impossible feat. Attempts to contact them are impossible.
Review by Duchene1 month ago
This place should be shut down. I bought several items from them. They indicate a short shipping time but took forever to send out and only shipped out half the order. So glad they didn't send everything because they lie and cheat about their representations. Check out the Sundance Catalog. You will see a good deal of the items offered here at Sundance for more than triple the price. So, you ask..why shop at Sundance if it is triple the price? Well, because although the pictures are EXACTLY the same, WOTOBA does not send you what is pictured. They send some cheap knockoff crap. They ARE NOT THE SAME as pictured so BUYER BEWARE!!! Also, I was lucky if they correctly represented the sizing. I measured everything when I got it home and most were incorrect. BEWARE BEWARE BEWARE! Hope this place gets shut down.
Review by Sheffords1 month ago
They have fast and reliable delivery. Delivery and products as advertised.not as fast as some online supplier but genuine. thnk u
Review by Callister1 month ago
The stock photos here are from a very high end company, Sundance. There’s no way you’re going to get a $700 coat for $49. This website is a scam.
Review by Azubike Derrow1 month ago
I have purchase many things from this site. I've purchase products for my SISTER too (clothing and shoes).... I was always satisfied.
Review by Bramhope Gursesli1 month ago
Hello 👋🏾 fortunately I had to check for reviews and to my surprise this company wotoba is just like monstata which has similar pictures and with identical nightmarish reviews. Don’t buy anything from a company that has no contact number only email ... nor buy if the outline of the dress 👗 for example has an outline around the body you have to examine the pictures very well to avoid scams such as the likes of these con artists aka garment butchers. Please if the model has no face another red flag 🚩 if the same model is modeling the next color but the position of her body does not change it’s a scam please avoid these type of schemes . They have multiple business from their garment racketeering schemes I’ve just noticed this yesterday when attempting to buy boho dresses ... however I was wary about names I’ve never heard of so I decided to search out a lie and I found a thief
Review by Gertraude1 month ago
The item on the picture did not reflect what I received so I wanted to return. Amazon did not say you are responsible to return item to China including shipping and Customs costs which will make it more expensive than buying the item itself. Also, the credit is only issued when and if they receive it back, which is a hit or miss with the postal service in China. Very upsetting.
Review by Basara1 month ago
I feel happy with this company, I recommend it ... you can buy and be feel sure that the products arrive well... I never had a problem.
Review by ABiz1 month ago
A COMPLETELTY FRAUDULENT "BUSINESS!!"
Stay FAR AWAY!
Fake images of clothing, outright lying about fabrics and
Even the "Return Policy" is a total scam. It says you can return
items when in fact they make it impossible to return anything!
PLEASE REPORT THIS BUSINESS to anyone and everyone.
Utterly SHAMEFUL! All from CHINA.
Review by FoleGnagna Stewbaa1 month ago
Do not buy from these scammers! The items on the website were not what they sent me. I ordered 3 embroidered cotton shirts. The items they sent were machine sewn, like embroidery. They were polyester, not cotton. The colors were off. The material was cheap.
I bought one embroidered dress. The item shipped had dyed fabric in place of the embroidery. The material was cheap polyester. The sizing was off. The item was sent was not the item posted on the website.
Returns are sent to CHINA. And you have to alert them within 2 days that you are making a return. It took 15 days for my items to come. And I just paid $25 to ship them back.
I wish I did my research on this company before I ordered. Thanks for supplying this platform to spread the word about worthy and unworthy companies. Wotoba is an unworthy company and should get zero stars.
Review by AnthonyTrist Tunnel1 month ago
is such a wonderful website, such amazing prices and it helped me make decisions about my purchase I had no ideas for! I am so glad I found this store
Review by Herkop1 month ago
Not worth the money. Pictures look great, actual product is junk.
Review by Viegas1 month ago
DO NOT PURCHASE FROM WOTOBA! Wotoba does not deliver what they advertise. Instead, they send out poorly made knockoffs.
Filed a complaint with the FTC, and a dispute with my credit card company, and kept photos and emails documenting all. Check out SundanceCatalog.com to find the same exact photo of a green coat that Wotoba has on their website.
Review by SGhosh1 month ago
Literally the worst!! You will not get what you ordered. You
Cannot return items. There is nobody to contact they are in china . It is a complete and utter rip off. The reviews on the site are fake. I
Tried to post a negative review and they wouldn’t post it. DO NOT BUY ANYTHING FROM THIS COMPANY
Review by Callida1 month ago
I ordered 4 dresses. The prices were totally amazing. Very cheap. The shipment was on time. The store answering any questions that I had in a timely fashion. I would recommend them to anyone
Review by Rishu1 month ago
i was just reading the reviews, since i saw some skirts i liked. the reviews are all fake, with awful english and saying the same thing over and over from different countries. I think i will pass on this site.