Did not receive carpet that I ordered. Instead received inferior quality carpet and Worldwide refused to acknowledge the difference. Will not recommend Worldwide to anyone and will never buy anything there again.
Review by Neologicskm Pouncer4 months ago
First of all our salesperson, Lori, was fantastic. She suggested exactly what we were looking for. The installers did a fantastic job.
We have used Worldwide for many years & have never been disappointed. They go above & beyond to take such care of their customers. Love that!
Review by Emma Louise5 months ago
Had another room in our house by Worldwide today. One more time they did a fabulous job. The installers arrived in a nice clean van and were dressed very professionally. They came in, installed the carpet, vacuumed and replaced the furniture perfectly. Couldn't have asked for a better job. Highly recommend WW.
Review by DHoppAus5 months ago
Best price and job was done professionally
Review by TheGirlWhoShops5 months ago
Love my new carpet!
Review by Mincy6 months ago
Very positive experience with our salesperson, Mara, as well as Ed who installed our carpet. We are very happy with our new carpeting. Good quality for the price. We will definitely shop at Worldwide for future carpet purchases.
Review by Baresi6 months ago
nice people very helpfull
Review by Jeredan Oconnel8 months ago
We’re very happy with the floor. They match the floor to my other wood floors perfectly.
Review by Bramila8 months ago
Worked with Joe Sheehan, great guy. Explained everything clearly without any high pressure. Pricing was fair and a few discrepancies we found on the billing (items charged for but not performed) were quickly refunded with no aggravation.
Their Installation crew was professional, neat, cleaned up after the job was done and very respectful of our home.
Would definitely use WWFC again and gladly recommend to others.
Review by Tanisha8 months ago
I paid a good price, the service was reliable and the installers were great. I will use their service again soon.
Review by Fablic9 months ago
Salesman worked extensively to meet my evolving choices, personally delivering to my home carpet samples missing at the store so I could see my choice in my room. Installers measured courteously and on time, and installers did the same, with extra effort on some hanging sliding doors that had to be removed. All in all, I could not have asked for more attentive and better service, while the store had as much choice as I could want.
Review by MaybeItsMarbles9 months ago
Work performed was Excellent! Service and professionalism was 10+. Thank you for such beautiful floors and service
Review by Mortuus10 months ago
Easy to deal wit, knowledgeable saleswoman, efficient installation
Review by Loggan Montegari10 months ago
Great selection, prices and service. Installation team was prompt, neat and professional.
Review by Bernardas11 months ago
This company is the worst! They tell you 2 weeks and then 6 weeks later, still no materials. Keep getting assurances from them it will be in and then they never call and you have to chase them around calling and calling. Also they overcharge you on footage in your home that you do not even have just to try and make more money. The installation people are the worst and the flooring is terrible. Will never use them again.
Review by FrozenPickaxe11 months ago
Sales service was great - got a great price and thorough explanation as to what would occur during installation. Unfortunately, what sales had stated would occur did not match what actually occurred - the install people did not scrape the leftover mortar off the floor (we had specifically discussed with sales to pay for a scraper so that the floor would be level for the install), so the final floor install is uneven and looks sloppy. Also, the install people left too much glue residue between the wood planks (didn't wipe them down). The install truck that arrived looked like a 3rd party that WW was using, but regardless, their service was subpar. Overall, I would not use WW again for install. I may consider them for future wood flooring purchases, although I may opt to select a different supplier with a more reliable install team.
Review by Dashelle11 months ago
Excellent job by the installer! We are very pleased!
Review by Sorosh Wayrynen1 year ago
The work was done well.
Review by GratefulDad1 year ago
Service and products were great. I just wish I could have used my business 10% off of the total but I was told that I cannot combine it with the sale prices.
Review by Paressa1 year ago
Good experience buying from worldwide wholesale floor coverings. Salesperson was very helpful and knowledgeable. Measuring and installation were very good.
Review by Lidwine1 year ago
We went to WorldWide in Edison to purchase carpeting for our nursery.
Irina was the sale associate that helped us. We were clueless, as we had never purchased carpeting before. After we described what was important to us, she helped us find the carpeting that suited our needs. She explained everything thoroughly every step of the way, and answered all of our questions. Compared to other prices we'd found online, it was very reasonably priced as well.
When it came time for the install, Diego and his team (Fabricio and Luis) were great! They were kind and polite, but, most importantly, extremely hard working and efficient! We'd been told it would take about 2 hours for everything (removal of the old carpet and padding, clean up of the old stuff, new carpet and padding install, clean up). It took 10 minutes top for all the old stuff to be taken out and removed, and the install and clean up was less than an hour. They did a really nice job of cleaning up as well.
We couldn't be happier. We'll definitely be using World Wide again for any future flooring projects.
Review by Ceasario1 year ago
Amazingly! Such a wonderful job. Thank you world wide flooring.
Review by Angeliek1 year ago
Worldwide sells quality carpets. We received great service for measuring and installation. One suggested improvement is to speed up service where we wait to pay deposits.
Review by Pedman1 year ago
Would have been 5 stars if it didn't take then so long to schedule an install date. The install itself was very efficient and made so much easier by the installer(Diego).