So my complaint is shown below. Just an update I have contacted the Financial Ombudsman who have upheld my claim. For other claimants out there please persist! The delaying/frustrating tactic is fantastically played my 'World Nomads' and I would imagine most people simple give up.
However please do contact the Financial Ombudsman Service as they make short thrift of the World Nomad excuses and will have your back if your claim is valid.
Good luck everyone!
Modern con-artists at work…
Comfortably the worst customer experience I have ever had. Ignored me for 2 months and then placed ever obstacle imaginable in the way of my claim. It got to the point it was almost laughable.
As I found out the hard the way the money you spend on their 'insurance' will buy you nothing but frustration and anger. They have no intention of paying you back for any loss you incur. My case is now with the Ombudsman and I have written to the business secretary regarding their practices. Apparently I am not the only one who has contacted him so hopefully they will be banned from scamming soon.
Review by Diego 1 year ago
Never again!! Had a claim and received only 33 euro instead of 300 euro I supposed to get for baggage delay!!!
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