Required subscription with a month notification period. You are supposed to present MAC, email, phone, IBAN in written form for cancellation. And they take their sweet time to respond. Very rude customer support. Alarm itself is very cheaply made, low range detectors, unreliable notifications. They are closer to racket than to a security company. Lots of bought reviews on Trustpilot: just check the number of reviews of every person that gave them 5/4 stars (average: 1, all published on the same date) and for 2/3 stars (average: 3). That should tell you enough
Review by Walros Pramdeep1 year ago
Promote working with other products like homey. But they lack the skill and knowledge inside their Company to make iT work and supporting iT . Product keeps crapping out
Review by Honnie1 year ago
Sorry for writing in English, but I'm French ;-)
I bought a security system at Hornbach, it was a promotion that came with a Hue lighting set. After opening the boxes at my office to instal it, I discovered you can not use the system before going through an online registration process. It was impossible to use the system without entering my bank data, which immediately gave me this weird vibe that something dodgy was going on, but hey... I wanted to use my new set, so I just jotted down some random digits -like one does when an unknown party asks for your bankdata to try to con you out of some cash in a deal that you did not sign up for. Or... did I? Because a few months later... low and behold, INTRUM starts sending me invoices in a very serious tone threatening me to send them some money. Wow! I'm stupified by the boldness of this blatant con attempt. Obviously not paying up to these middle folkers, and thought I'd better warn everyone back in NL never to buy a product from these scam artists at Woonveilig. You're welcome!
Review by Loveland1 year ago
Very good system which works well. You get notifications by phone and email when there has been an interuption to the service and the system performs self checks every 6 hours. I had an issue with my camera in the beginning but the customer services department dealt with this promptly .
Review by Nairouz1 year ago
System does not work as expected
Review by Klash1 year ago
Een perfect product en simpel te installeren.
Review by Emanual Devdariani2 years ago
Super product en installatie
WoonVeilig is rated 3.0 based on
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