Has anyone else noticed when you shop online and have items missing or not fresh when you get your money rebated you NEVER get back the full amount you paid !! I tried asking them why this was happening and it was like talking to a monkey !!!!!!! I just hung up in disgust
Also they advertise items online as being in stock but they aren't !! This week (I know it was Xmas) but what was on offer online was VERY POOR !!!
I then tried ordering fruit and it dearer at the checkout than what was advertised !!!!!!
I'm disabled and I need to shop online !! Do I need to go elsewhere now ?
GET YOUR ACT TOGETHER WOOLIES
Review by Destinylee2 years ago
Went to deception bay woolies 8.30 this morning to get bread from bakery only to find there was none available.Surely couldn't have run out in half hour.Could it be they just didn't have it ready in time because of poor time management???
Review by Miclia2 years ago
Eulogy for Woolworths
RIP Woolworths 06/11/1909 - 06/01/2009 you are sadly missed by millions.
Happy fond memories of your stores, part of mine and many people's childhoods, I got lost in one of your store when I was about 6 but you will be pleased to know I was found again. Hey I brought my first ever Record from your bargain bucket bin! Beautiful south "Had A Little Time"...... oh the irony as little did we know that you also only had a little time......
you sold everything and I mean everything, you could quite literally do your whole Christmas shopping in store! You even sold stuff people didn't want! But you made it all look so good like a fancy pound shop but way better and much more classier! You even used to sell amstrad 464 games! I think people forget that from the 50's you were the UK's Number 1 music retailer this went on well into the 90s! You even had your own record label Embassy Records. At your peak you had 1141 stores (quite annoying for someone like me with OCD) A visit to you was often a children's treat for good behaviour. Sadly over the years people forgot about you more and more and before we knew it you were down to just 819 stores (again with the annoyance for fellow OCD sufferers) Iceland (the store not the Country) tried to buy you, but you stood strong in the face of adversity, you'd already lived through the War so had seen bad times.... alas things when from bad to worse as you lost more and more money yet did people care? Oh no they still kept stealing the pick 'n' mix! Who knows this might of added to your downfall and the 99.7millions loss (pre-tax). You tried to fight back and made new fancy adverts staring the likes of such random celebrities as Rolf Harris (good choice at the time, but in hindsight not for a shop with many a child visitor), Jackie Chan (did he even know what this store was or was he just in it for the money!) and Kelly Osbourne (The lesser kown Osborne, at least you could understand what she was saying). You even gave us the likes of Wooly the sheep and Worth the sheepdog! And then one cold September day in 2008 the recession hit and it hit hard like the kids boxing gloves and punchbag set you once used to sell. Even Camelot group did a runner from you and took all their lottery tickets with them! You got old and you got weak, you got into debt and over the bleak winter of 2008 you slowly closed all but a few stores and then on January the 6th 2009 you died...... such a sad day and just like when JFK was killed we will all remember where we were that sad day...... to be honest I can't remember. We tried to fill the void by going to WHSmits more but it just wasn't the same, it felt like we were cheating on you. Yes you opened an online store but that will never fill the high Street shaped retail hole you left behind. Shopping on your online store didnt have the same sights, smells, sounds and fond memories of our childhood visits and you can't nick pick 'n' mix online. Your online success was short lived and by June 2015 this too was gone, maybe you can blame EBay, Amazon and the likes for this or maybe it was the lack of Pick 'n' Mix, but ultimately it was just not the same shopping experience as your wonderful stores. Some say you lived a good long life but at the ripe old age off 100 I still think you were taken too soon. During that depression we lost many well known stores but none like you...... RIP WOOLWORTHS GONE BUT NOT FORGOTTEN long may your gift vouchers be valid and maybe one day you will come back to our high streets, I don't mean come back from the dead like some sort of Zombie store that starts biting at others stores and goes on a high street blood thirsty rampage (note to self, idea for a new low budget Zombie movie)
I close this message with a quote from the founder, it's something he said when he first came over to the UK (Liverpool to be precise)
"I believe that a good penny and sixpence store, run by a live Yankee, would be a sensation here”
- Frank Woolworth -
And Frank you were right your stores were just that a sensation. xxx
Review by Twidy2 years ago
i bought 6 cans of formula milk for my baby and paid it, but self checkin staff asking in a unpolite manner "what iam going to do with the milk" and i said for my baby and she told me only 4are allowed so i said ok i will return the 2 cans then and she told me i should know the rule. how do i know there was no sign in the shelf and the machine accepted my card and debited the amount. and she talked to another costumer like i am suspected for anything. i feel embarassed and i returned the 6 cans. upon arriving home we checked our account online and we found out instead of getting the money back they charge us in double. and i sorted out in that day. never again goin that mandurah forum woolworths and i dont want to recommend it to my friends, family, community and to anyone.
Review by Sudki3 years ago
Easy to use website, great products.
Review by Braer4 years ago
Quick and easy
Review by Lexly Silverheart4 years ago
I admit this is the first time I have bought from Woolworths online...but I will be back. It must have been appx. 18 hours between order and delivery - and that was the 'standard' service. Item was exactly as described and well packaged. The quality of the item was more than matched by the quality of the service. Thank you!
Review by HashBrowns4 years ago
AMAZING QUALITY AND VERY FAST DELIVERY, DRESS WAS PACKED AT BIG BOX SO WASN'T CRESASE AT ALL. VERRY HAPPY :-)
Review by Allentown4 years ago
I bought sovme uniform trousers for my daugther. They did not fit. I went to the post office with the original packaging and the" return label". The latter was not prepaid and i had to pay 2.80 to send the trousers back. One week later i had not received any notification that the return had been received. So now i am short the cost of the trousers and the cost of the postage.
I would appreciate someone getting in touch.
Review by Cheffersmrs4 years ago
I ordered a fridge freezer from here over a weekend and cancelled the order within a couple of hours as I realized my current freezer was jam packed and I would have to run down the freezer before I purchased a new one. My god it was hard to cancel and I phoned in as soon as the lines opened and I was assured it was now cancelled. About an hour later I received an email confirming delivery times for my order so I called woolworths back and was assured that it was cancelled this time but it would take a week or so to show up on my account and that I should phone the delivery company to confirm the cancellation. I did this and the delivery van and 2 men still showed up at my door with the fridge freezer. And as I type woolworths are still sending me emails chasing payment. This is stressful in the extreme so while I understand it was a mistake on my part for placing the order I would have expected after explaining to 3 different people on the phone not by email I did not want it that somewhere along the distribution chain the order could have been stopped. This would mean they weren't chasing me for money I don't have.
Review by CaseyLynn4 years ago
Ordered a fridge freezer on 14th May to be delivered on the 26th May. Everything seemed fine and received automated emails updating me with the status of my order. On the 26th, I received my text from the delivery company with my 4 hr delivery slot. I had defrosted my own fridge freezer, as they were collecting my old as they delivered the new. All my food was in a cool box awaiting the new fridge/freezer. The problem was the Fridge never turned up! Woolworths were unbelievably unhelpful telling me "We cannot deal with this until we find out what happened to your delivery. This will take at least 3 working day." 3 working days???? I have food to feed my family, including a small child in a cool box! This is totally unacceptable! I rang the delivery company directly and they had no idea where my product was or what had happened! The next day I could see that the status of my delivery had been changed to 'delivered'. This is now preventing me from actually cancelling my order and receiving a refund because as far as woolworths are concerned the item has been delivered! So Now I just have to wait! Its already been the 3 days that they originally said and still I have heard nothing from the delivery company or woolworths. When I call I just get told to be patient and they will be in contact soon! Its a shame that this well known company are using such a diabolical delivery company. I shall not order form Woolworths again!
Review by Merveli4 years ago
Ordered & received a phone call the following day to arrange delivery. Received updates regarding delivery. Washing machine delivered & carried into kitchen. Very pleased throughout, many thanks
Review by EveryLast4 years ago
I was very happy when I placed my order on the 27/03/15, as I thought I had a great deal! Delivery was expected by 02/04/15 in perfect time for Easter. Unfortunately, the eggs did not arrive until 08/04/15. Not very happy at all and after such a bad experience will never risk to use Woolworth again.
Review by Suebeesue Dicholkar4 years ago
Excellent delivery usually next day Good quality for money
Review by LucyJ Mosio4 years ago
Ordered a living room sideboard on 18th January and am still waiting for it. Have contacted Woolworths who tell me it 'should' be with me by 10th March, a mere 51 days after ordering! Even that is not guaranteed, they are unable to give me a delivery date! Poor, very poor.
Review by Rupertthebear4 years ago
I purchased the Prague gloss 4 door wardrobe and also paid for the assembly service. When the wardrobe arrived, the assembly service team could not assemble it as it had been delivered damaged. The wardrobe was then left in open boxes on my bedroom floor, as they did not take it away. The assembly service team said that they would contact Woolworths to resurrect the problem, however I heard nothing. I then had to ring Woolworths myself and organise it to be taken away. It was collected a week later, which meant another day waiting at home for it to be taken. Woolworths informed me that they could send me out another wardrobe and that it would be a whole month before it was delivered. I declined as I didn't want to wait that long for an item that I needed ASAP, especially as they couldn't guarantee it being delivered un damaged.
Also, a few weeks on, we are still waiting for a refund for the £100 assembly service. Therefore I am extremely unhappy with this Woolworths product or how it was handled by the Woolworths company.
Review by Shibly4 years ago
Recently purchased Portofino 11 piece garden furniture. Was delivered very promptly by super delivery men. Easy to put together, great quality and very comfortable. Unfortunately, parasol was broken, but one call to "Woolies" and problem was solved. Due to nature of order - whole set would need to be redelivered and parasols exchanged - I was offered a 15% reduction to enable us to buy another parasol. Miss the actual shops and have never bought online from them, but wouldn't hesitate to purchase again.
Review by Leashed Delussu4 years ago
Speedy transaction and delivery. Nice product. Will definitely check out Woolworth's Online Store for future purchases.
Review by Tsveti4 years ago
Brilliant Way of purchasing New & varied items, with confidence & satisfaction.
Review by Cobert4 years ago
Very good way of having a parcel delivered to an easily accessible store. Good product, good price
Review by Sunderesh Hjarsø4 years ago
On first glance, signing up for an account seemed a good idea. You have the option of spreading the cost over 3 months at 0%APR and you get 10% off your first purchase. However, all a bit academic if the ordered item never actually arrives. The due delivery date came and went with no update or any communication. I called customer services who were friendly enough but still could not offer any more info. I have now spoken to them 3 times and am no closer to receiving delivery.
I am giving 2 stars instead of 1 because to be fair to the people I have spoken to in their customer services, they were friendly and willing.
Review by PdM Shalertz4 years ago
We recently ordered a coffee table and TV unit with woolworths. The first came when it said it would and with no problems the second item not so much. They called to arrange delivery, I took a day off work to be in all day for this delivery to be called at 5pm and told the drivers have run out of hours and it won't be delivered. They then said they would call later to re arrange delivery, this never happened. I emailed to find out what was happening to be met with a person who held no sympathy with my situation or drive to resolve it. I cancelled this order and ordered elsewhere! Be warned!
Review by Yohannes Churnin4 years ago
Ordered a garden furniture set and it was delivered very quickly and at the time stated. Excellent service.
Review by Bhawanisankar Ufema4 years ago
Ordered a Frozen swimming costume in age 5 to 6 for my tall and slim 4 year old. Was too small all over and was cut very skimpily around the bottom and cut too highly over the legs so it looked quite inappropriate for a child. Would be very surprised if their buyer or garment techs had actually fitted this properly. Also had to pay to return it which is rare these days.