Woodies in carlow are excellent the staff very helpful .Nicole helped me locate my purchase she was very nice and friendly.
Review by Kei2 months ago
Just Don't buy woodies kitchens. Damaged equipment, bad service and attitude when any complaints are made. Also the fitters left a big mess behind, all of the boxes, packaging offcuts, extra material just left about.
Not impressed at all.
Review by Miwako2 months ago
Almost a year after buying a gazebo, it looked a sorry state after the wind buckled it, despite it being in what was assumed to be a "storm-free" area. It would have been okay had the neighbours not chopped a load of trees down and destroyed the "wind break" :p Anyhow, I emailed Woodies to find out where I could get some new frame parts, and how much I'd have to pay. They sent me a PDF and asked which bits needed replacing. Within three days of my telling them, the new "bits" arrived free of charge. Well done Woodies, and thanks.
Review by Meridee2 months ago
I was in woodies naas on monday 9 September looking for a radiator cover and i asked Anthony to help me fine the size i was looking for all i can say is he was so helpful and very nice and i also was looking for a radiator reflector foil...excellent service from anthony i will be back to naas.keep up the good work a credit to woodies..The staff in naas are much nicer then newbridge staff.I will go to naas instead because of thete service.
Review by Julir Ermogenides2 months ago
I was in Carlow last week and I could not find what I was looking for so I asked one of the staff members who was really busy at the time but took time out from what she was doing to help me her name is nicole she was very helpful and very polite I definitely would recommend woodies in Carlow
Review by Thilee2 months ago
I shopped in Woodies in Wexford last Thursday and dealt with a lady by the name of Shirley. She was most helpful with very good advice and had an excellent knowledge of the products that i needed.
I will definitely go to her again. A very pleasant and helpful lady.
Review by Chois2 months ago
I recently visited woodies in carrickmines the customer care was brilliant Karen Daly was especially very helpful saved me an unwanted trip to another store excellent service.
Review by CustomeAndrew2 months ago
Staff in Woodies Carlow are very friendly and welcoming, l was shopping there recently and a staff member Shay was very helpful to me while l was selecting paint for my kitchen
Review by Jhonnell Eirinn3 months ago
I was in Woodies in Carrickmines today and purchased a portable phone set for 69 euro. After unpacking it I noticed that the cable which plugs into the socket on the wall didn't fit as it was designed for UK connection only. After speaking to a sales assistant about the problem he could not help so I requested to speak to the department manager and he came along and explained that I would have to purchase the adapter which was priced at over 6 euro. Thankfully I did have not far to travel to deal with the issue so I returned the phone set for a credit.
My issue here is that the department manager new the phones did not have the correct cable to connect to phone sockets here in Ireland but they decided not label the product as "UK Only" or with some signage to advise an adapter was required. He had no concept of the hassle this may cause some customers who may have to travel some distance to return to the store to learn they would have to purchase an adapter.
Review by KyyYE3 months ago
The staff in The Lucan store in Dublin are fantastic always go above and beyond.
Review by Militant3 months ago
I was in woodies in carrickmines and I was only buying small items but was made fee like I was th most important customer in th store by there employee Marcus I will be returning there again
Review by Kainanzheng3 months ago
Was stupid enough to be talked into buying one of their kitchens the stuff their selling is really bad quality even though to the eye it looks fab and you will only find out when it is installed if you sneeze near one of their kitchen units it nearly disintegrates if I had my time over again would of bought somewhere else tbh caveat emptor in this case buyer beware
ps its 2 years on and I'm still trying to get some of the kitchen finished and satisfaction from them
Review by Pilottrust3 months ago
I've been meaning to upload this review for weeks I visited Woodies in Naas looking for External Paint which I thought was no longer in stock. Carol was so helpful and went out of her way to find me the last two 5 litre tins. She was so pleasant to deal with and I will definitely call again.
Review by HighFlower3 months ago
A guy in the shop recommended me a wall cement to install floor tiles. That advice costed me over 2k euros extra.
Review by Jonisha3 months ago
Over priced for stock in there shops. You will find every thing cheaper In other retail shops in Ireland. Staff are nice but over worked. The shops are old and need updating. They are like tesco big kips
Review by Cipet Beilfuss4 months ago
I would like say a big thank you to three members of the Woodies store in Castlebar Mayo, Colette, Tom and Declan were very helpful to me as I had bought a trimmer only to get it home and realise it was going to be too heavy for me to use, Colette agreed to let me change it for a lighter one and Declan put it together for me. Then he and Tom helped me find some other items I needed. So thank you all for your help I will come back again.
Review by Gascan4 months ago
I understand not being in love with your job. I get it. It's pays your rent, food, bills etc, like most of us,. But, woodies employees, please bear in mind that the people who shop with ye, also have jobs that they are employed in to pay the bills, mortgage etc. Listen up now! My partner & I are regular visitors & have spent a LOT of money here. (perhaps show this message to YOUR HR) our biggest gripe is when we reach the tills. Folks, ye are dead. Both body & mind. Ye are the pits. Ye are slow. Ye ignore customers. Ye are overall indifferent, unhelpful and lazy. Thing is, in my job, I give 100%. so, when I go shopping on my day off, I don't want to encounter lazy indifferent servers. I'd just like some acknowledgement. There is one gentleman, can't remember his name. He is in his late 50"S, grey beard, wears an ear piece n cant do enough. He is a treasure. The rest of you?.... How in the name of jesus did ye ever get a job here? Ye are the pita! HR... Take note!
Review by Mahab4 months ago
Review by Smeetu4 months ago
I went to your branch in Kilkenny looking for help with choosing paint for my outdoor furniture. I dealt with a member of staff called Mary Shortall she was so knowledgeable and helpful. I was really impressed with the service she offered. She is a pleasant and extremely nice person to deal with.
Review by Lamba Beezadhur5 months ago
You'll see recently I did a 1 star review about Woodies, I would like to recant that 1* review and give them 5*s.
Their customer service staff got in touch with me straight away via email in relation to my situation. Not only did Woodies fix my problem but they went out of their way to source the replacement part, arrange to have it delivered to me, all free of charge. Isn't that not great customer service right there? So that's why I've changed my review to 5*s. Thank you Woodies!
Review by Tenaja Philippot5 months ago
While in woodies in Wexford town I met a friend of mine who was being served by Niall I mentioned to her that I had painters at home and they sent me to woodies go look for certain products which I couldn't find when Niall finished with my friend he came looking for me having overheard my conversation to help me without me having to ask him to help me he got everything for me that I needed. Nothing was too much trouble for him he explained everything to me helped carry all my trappings to the counter. Wouldn't let me lift
anything brought everything to my car and pit it in the boot for me. Youare probably thinking what was so special about his service. He made me feel at ease . Because I was a female he didn't treat me as if I was stupid . He smiled continuously through our transaction which would have taken about 10 minutes. You could tell he was of a happy disposition nothing was too much bother he was very mannerly and engaging and having worked for 35 years in the customer service industry he is someone that I would want front of house for my business he is a real asset to woodies and deserves every accolade . Thank you Niall for a wonderful shopping experience
Review by Tguven Dillie5 months ago
I love going to Woodies....they have everything and in small sizes.....who needs a thousand screws or nuts ....I love the small packets and the fact that everything is priced...you can see what you are buying and how much it will cost you. The staff are wonderful and so helpfull.....I met Mary in Wexford and she was so helpfull and so friendly.....Thank you Woodies in Wexford for making my life easy.
Review by Rly Gunion5 months ago
Avoid at all costs, staff up at tills havin a chat and store is filty with dust still after all the updating from a year ago , staff didnt no about products and just went back to the chats at the till , store is all over the place and one product was in 3 different places and 3 different prices , customer care is nil , never responded bavk after i even included photos of the state of one actual unit supplied by a company thinking they wer been supported by woodies only to find a similar product was stocked on there unit
Review by Stebbi Wynecoop5 months ago
Was in Woodies Headford Rd, 29th July it was a wonderful sunny day made all the brighter and memorable as I walked out into the Plant section and took in the wonderful array of colours displayed like a symphony, to accompany the beautiful day. Some hardworking soul had spray washed the floor slats to perfection, and it was great to walk among the flowers and forget time for a moment. As I was leaving I met Caroline a lovely lady, a member of staff at Woodies whom I've known for the 15years I have been coming into Woodies, and Frank also a member of staff, who blew us away with his inspirational poetry, that flowed with the beauty of that lovely day. Thanks for the memory guys!
Review by Bafa5 months ago
I have just found out that I cannot use my WOODIES GIFTCARD to make to make a purchase at WOODIES ONLINE for items that I collect at a WOODIES STORE
I consider this to be ludicrous but WOODIES do not