Got the product, it was at a reasonable price and it came on time. Now for the - side of things. The web site doesn't quite work but you get there in the end. On the whole worth doing business with.
Review by Bleno Toovey1 month ago
I ordered a Magic Fluke Firefly walnut soprano banjolele from Woodbrass.com. The order and delivery were handled efficiently and with a decent price point as well. However, the page for the instrument said that the instrument would have a walnut fingerboard but in reality the fingerboard was made from polycarbonate. Also, the picture for the instrument on the page showed a different model as well. I like the instrument enough that I don't want to return it but I am somewhat disappointed that the info on the page was not correct.
Review by Ozzies Bryniarski2 months ago
Great prices great service.
Review by Kaumudi Asbroeck2 months ago
Product exactly s advertised. Delivery a little slow, but that's not your fault.
Review by VÖGELIN2 months ago
Review by Ailandas2 months ago
I bought a guitar from Woodbraas, it was a gift for my boyfriend, it was really nice, and the quality was good as well.
Woodbrass are the best
Review by Shige2 months ago
Woodbrass you're perfect !!!!
Review by Shockfute2 months ago
The item reached me quickly, but with problems. The problem is that the general terms and conditions of this shop are NOT as favourable as that of shops under German law. In case that an item is lost, the sender is responsible in Germany (assuming a private customer). After reading the terms and conditions of this shop, Woodbrass, I really hesitated to order for hundreds of EUR, because the money could be lost, if I the item disappears during shipping. The customer bears the risk. This time, this could have happened almost, because the guitar was just put in my garden during my absence and it was exposed to all weather conditions, and also to theft (!). Even worse: the shipping company claimed that the item was handed over correctly, which was fraud by the driver. Woodbrass should change it's terms and conditions so that the risk of a customer is limited and not 100%.
Review by Nodair2 months ago
Great product and incredibly fast international shipping.
Review by Coron2 months ago
I got the package, it was a gift. So everything was in perfect state.
Review by Sikilj Carvill2 months ago
service parfait :)
Review by David Lousteau ERossdeutscher3 months ago
excellente communication , arrangement au top, livraison express : 20/20 (note maximale)
Review by Ozinno Leblanca3 months ago
Bien, cad normal.
Review by Convalescent Nyanding3 months ago
Is my irder arrive right
Review by Sphereslip3 months ago
I Paid for a GRETCH Catalina maple Tom six weeks ago after choosing it from an on line sale by Wood brass. My money was taken:I was then told the item was not in Stock and would have to be ordered. I AM STILL WAITING SIX WEEKS LATER. Very disappointed!!!!! Took my money quick enough but the Tom??????? Why advertise a Tom and take money if you don't have it?
Review by Winggo3 months ago
I hope my order nr. 56578972120 14-08-2019 will come soon.
Review by NovikovaZinaidanova3 months ago
Very quick, Excellent Store.
Review by Electronique3 months ago
Best customer service in the world.
When I informed them I had a problem they stayed on it until it was resolved. It's not the sale that makes the business but the customer service it builds the business and brings in referrals.
Thank you Woodbrass
Review by Inasense Askelöf3 months ago
Excellent quality, good price and quick delivery