The program seemed to work but after reaching the white screen of the Apple Logo (indicading that the update was succesuful) it did not advanced any further. Now my phone wont even turn on. Not even display the logo of the battery charging which used to happen before. Now I do not know how will I fix my phone nor how much more will it cost to do so. I have been trying to reach tech support from wondershare but none of the have replied. I am asking for a refund for a month now and still no sign of wondershare whatsoever as if they did not care at all. The only thing I recognize of this program is that it was an easy download, but of course... charging 59$ it sure will be.
Review by OrKaS2 months ago
Installed trial version which slowed my computer down considerably. Took a very long time for video conversions. Decided to uninstall it and after this my computer suddenly started getting the BSOD,,,,wtf...I had to actually found out that malware was left behind. I had to spend one hour cleaning out the malware and deleting the files associated with Wonder%$^#. Look out here.
Review by Bakernewfie Derrow3 months ago
DO NOT BUY FROM THIS COMPANY - IT'S A SCAM. THEY QUICKLY TAKE YOUR MONEY AND YOU CAN'T CANCEL OR CHANGE PRODUCT AND YOU CAN'T PURCHASE PHYSICAL ITEM.
Review by Dixiesilver Millo3 months ago
They do NOT in ANY CASE refund YOUR money. Chinese scammers. Do not buy anything from them.
Thanks Wondershare, lost 50 because of you.
Review by Jwayment Sharow4 months ago
Purchased PDF element 6 and it's awful. Customer service did respond, but said they don't give refunds for dissatisfaction. Definitely not worth the price and definitely not worth a subscription. There are free products that function better and are less clunky.
Review by Volsinchy Thourot6 months ago
A Total Joke
(a) Applications don't crash; they don't even start. The "bug reporter" is a means of collecting your data.
(b) If you uninstall, you get taken to a "feedback" page - another way of collecting data - where the feedback submit button does not function
(c) Seeking a "contact" on the website takes you nowhere useful
(d) Chatbot runs around in circles and does not provide any information other than "Say Hi Wondershare and I will provide you with optimal solution". It does not. Interestingly enough, it responds to "Hi, Wondercrap" :-)
(e) Facebook page has no one responding to people - and there is quite a lot of complaints about refunds, so caveat emptor.
The question is, under which legal system is this bunch of crooks operating??
Review by DianaDLT Amadio7 months ago
After purchasing software from this company I get an email from Paypal stating I had set up automatic payment system that authorised Wondershare to debit my Paypal account each year which I clearly did not. The wording on their purchase page says nothing about them setting up an automatic payment system. Totally unethical.
Review by Monda7 months ago
This company claims to fix iPhone ios error code 14, but their software is not able to. I would suggest going through Apple or other repair services.
Review by KittyO Oneill8 months ago
I rarely share my story with people, not only because it put me at the lowest point ever but because it made me a person of ridicule among family and friends. I put all I had into Binary Options ($690,000) after hearing great testimonies about this new investment strategy. I was made to believe my investment would triple, it started good and I got returns (not up to what I had invested). Gathered more and involved a couple family members, but I didn't know I was setting myself up for the kill, in less than no time all we had put ($820,000) was gone. It almost seem I had set them up, they came at me strong and hard. After searching and looking for how to make those scums pay back, I got introduced to debinaryrecovery @ gmail, com who helped recover about 80% of my lost funds within a month.
Review by Valtier Curdes8 months ago
We purchase PDFelement 6 Professional from Wondershare to convert PDF's to EPub files. The product does not work as advertised and Wondershare will not refund the money paid. We have communicated with Wondershare 15 times in an attempt to resolve this matter and they keep insisting on giving us "any other product" which they offer instead of a FULL REFUND. We are now filing a dispute through PayPay to get our money back. Stay clear of this Chinese Company it is a SCAM.
Review by Maryangel8 months ago
My advice is to not purchase any of their products including Filmora. I made that purchase 2 years ago and a lifetime member and yesterday I made the mistake of hitting "new update" before working on my video project. Got the update and it installed requiring that I type in my email and license key. Hit submit and it told me my key is invalid. I spent all day yesterday trying to get support from them and fix the issue. I finally ended up on a face book page for Wondershare. After typing out my complaint, they responded today stating that they have no record of my account!!! When I looked at the large number of complaints on their page..........many were told the same thing by Wondershare "no record of your account." I've asked for a refund but I'm not holding my breath but I have deleted the program from my computer and will be investing in Corel's Video Editor 2019 Ultimate. They have their Help line, chat, and support email prominently displayed on the home page in florescent Green!
Review by Mirelushka8 months ago
The product does not work as advertised. I sent in a trouble ticket and the response I got back was a description of how wonderful all of there other products were, but nothing about a fix for my problem. They did offer a refund, which has not been issued yet. I DO NOT recommend this product.
Review by Krzystof Burgova8 months ago
Rec'd email (from [email protected]) promising full license for PDFElement Pro for Mac upon sending proof of a review in App Store.
30 days later, after seven requests for the promo offer of full license, my requests were either ignored, or was told II had to send screenshot (of App Store review) again, or to send screenshot of promotional email describing free license offer for app review.
Kept sending screenshots of review, and copy of promo email...but no reply. Have also requested help though Wondershare web portal - no reply.
In my experience, this smells of a scam...and I am deleting restricted version of PDFElement Pro for Mac.
Review by Nettings Scybnu8 months ago
Helpdesk is terrible !!!
Very late with their response (had one from over a week!) and messing up the emails so it goes from bad to worse!
Review by Fytos8 months ago
I have used Wondershare for two years now and used to LOVE it, but they keep "updating" it and each update the software gets less functionality and more complicated. This company should have left their original version alone.
Review by Comtois9 months ago
This company writes their own “best video compressing apps for the year 2019” articles and ofcourse they recommend their own “Uniconverter app” as number one. Misleading people is one of their “strengths”. I was in need of a video compressor for my large video files and rushed through these websites and only after I purchased their $60 app I noticed that this company is a huge scam. I’ve asked for a refund but no answer after 48 hours and they claim to take every complaint serious. They also claim that their free app only compresses 1/3 and that their paid app compresses “full” but when you purchase the paid version it compresses exactly the same percentage after testing, not a single percentage more. This company will soon be taken down, it wont take long when you have 600+ 1 star reviews and numerous complaints and more each day. Wondershare if you’re reading this just know that you’re a low life company and you guys earn zero respect and it will come for you. Stealing peoples money is a criminal act remember that.
Review by AshleyJ9 months ago
wondersoft converter -- I found intuitive and easy to use
have had no problems with it
Review by Mckinley9 months ago
I found the software works with a bit of a fight but the company itself has suspicious behaviour and the support is zero if you have a problem!
I say suspicious because as soon as i contacted support about my account with lifetime licences i purchased in 2013, the licences disappeared from my account, and they did not respond to my email.
I say support as zero, as they did not respond to the above I also could not get any response regarding new software i purchased and paid for through paypal, I have presently opened a paypal dispute to see how that goes, they have not responded since opening the case over two weeks ago.
to be frank i think wondershare is dead, they are just relying now on the software to bring more money in before they disappear I would be extremely cautious about spending any money with this company and/or software provider.
Review by Geevee Afzali9 months ago
Terrible company with even worse customer service. DO NOT waste your money. Spend the extra money to use a more reputable service provider
Review by Awilda9 months ago
AVOID AT ALL COSTS
I purchased their PDF editor software. I found it difficult and not intuitive to use. When I tried to use it to create a PDF file from a very large, two-sided document on my scanner, it showed its true colors - failure, wasted time, and excessive frustration. It flat-out didn't keep track of pages. Reassembling pages in correct order was impossible because of poor screen and UI design and slow performance. I went to Adobe. Their software performed as expected and saved the project.
Review by ARush Uotinen9 months ago
I purchased Dr. fone full toolkit and Recoverit Pro, both Wondershare products. I paid with PayPal and thankfully saw that they steak in an automatic renewal every year and shut that down right away through PayPal. Dr fone didn't recover the deleted audio files that I needed but Recoverit Pro did, although they were all corrupted and unfixable. It took me a month of web searching and trying every method I could find to fix corrupted audio files before I took it to a professional and they were able to do it for me. I contacted them at 32 days after purchase and explained that I spent $180 and their programs didn't work but I didn't know it didn't and that I couldn't fix the corrupted audio until after 30 days when the professional did it and told me those programs are junk. I begged for a refund explaining the whole situation and Sandra wrote back stating that the money back guarantee is for 7 days and their policy won't allow refunds past 7 days. I wrote back and said, that's unfortunate, I'll have to leave a bad review and she responded by offering me a free license for any of their other products "to make it up" to me... probably one with another auto renewal. Junk!
Review by Vuselela9 months ago
Beware of this company, I paid for just one month use of this Wondershare video converter and although I no longer needed it they have taken for another month from my bank without asking me. My bank has now put a block on this company to stop them stealing any more of my money.
Review by Janna9 months ago
Company is a scam. It's all vaporware. They take your money, refuse a refund, and you're stuck with software that doesn't work even close to what they advertise. Support is a joke and just tries to string you along until you get frustrated and disengage.
Review by BevG9 months ago
Bought iSkysoft didnt work, when i contacted support got a message that they were on holidays and would reply when they return! this is true, i couldnt believe it, now Paypal wont refund me the funds i paid for it so something is going on between these 2, i assume? dont buy any Wondersoft products there support is non existant and products faulty
Review by Suquita Gourlie9 months ago
Go on their web site all 5 stars.. Actually the cons... I bought wondershare downloading software.. Terrible does not work..