This company claims to fix iPhone ios error code 14, but their software is not able to. I would suggest going through Apple or other repair services.
Review by KittyO Oneill4 months ago
I rarely share my story with people, not only because it put me at the lowest point ever but because it made me a person of ridicule among family and friends. I put all I had into Binary Options ($690,000) after hearing great testimonies about this new investment strategy. I was made to believe my investment would triple, it started good and I got returns (not up to what I had invested). Gathered more and involved a couple family members, but I didn't know I was setting myself up for the kill, in less than no time all we had put ($820,000) was gone. It almost seem I had set them up, they came at me strong and hard. After searching and looking for how to make those scums pay back, I got introduced to debinaryrecovery @ gmail, com who helped recover about 80% of my lost funds within a month.
Review by Valtier Curdes4 months ago
We purchase PDFelement 6 Professional from Wondershare to convert PDF's to EPub files. The product does not work as advertised and Wondershare will not refund the money paid. We have communicated with Wondershare 15 times in an attempt to resolve this matter and they keep insisting on giving us "any other product" which they offer instead of a FULL REFUND. We are now filing a dispute through PayPay to get our money back. Stay clear of this Chinese Company it is a SCAM.
Review by Maryangel4 months ago
My advice is to not purchase any of their products including Filmora. I made that purchase 2 years ago and a lifetime member and yesterday I made the mistake of hitting "new update" before working on my video project. Got the update and it installed requiring that I type in my email and license key. Hit submit and it told me my key is invalid. I spent all day yesterday trying to get support from them and fix the issue. I finally ended up on a face book page for Wondershare. After typing out my complaint, they responded today stating that they have no record of my account!!! When I looked at the large number of complaints on their page..........many were told the same thing by Wondershare "no record of your account." I've asked for a refund but I'm not holding my breath but I have deleted the program from my computer and will be investing in Corel's Video Editor 2019 Ultimate. They have their Help line, chat, and support email prominently displayed on the home page in florescent Green!
Review by Mirelushka4 months ago
The product does not work as advertised. I sent in a trouble ticket and the response I got back was a description of how wonderful all of there other products were, but nothing about a fix for my problem. They did offer a refund, which has not been issued yet. I DO NOT recommend this product.
Review by Krzystof Burgova4 months ago
Rec'd email (from [email protected]) promising full license for PDFElement Pro for Mac upon sending proof of a review in App Store.
30 days later, after seven requests for the promo offer of full license, my requests were either ignored, or was told II had to send screenshot (of App Store review) again, or to send screenshot of promotional email describing free license offer for app review.
Kept sending screenshots of review, and copy of promo email...but no reply. Have also requested help though Wondershare web portal - no reply.
In my experience, this smells of a scam...and I am deleting restricted version of PDFElement Pro for Mac.
Review by Nettings Scybnu4 months ago
Helpdesk is terrible !!!
Very late with their response (had one from over a week!) and messing up the emails so it goes from bad to worse!
Review by Fytos4 months ago
I have used Wondershare for two years now and used to LOVE it, but they keep "updating" it and each update the software gets less functionality and more complicated. This company should have left their original version alone.
Review by Comtois4 months ago
This company writes their own “best video compressing apps for the year 2019” articles and ofcourse they recommend their own “Uniconverter app” as number one. Misleading people is one of their “strengths”. I was in need of a video compressor for my large video files and rushed through these websites and only after I purchased their $60 app I noticed that this company is a huge scam. I’ve asked for a refund but no answer after 48 hours and they claim to take every complaint serious. They also claim that their free app only compresses 1/3 and that their paid app compresses “full” but when you purchase the paid version it compresses exactly the same percentage after testing, not a single percentage more. This company will soon be taken down, it wont take long when you have 600+ 1 star reviews and numerous complaints and more each day. Wondershare if you’re reading this just know that you’re a low life company and you guys earn zero respect and it will come for you. Stealing peoples money is a criminal act remember that.
Review by AshleyJ5 months ago
wondersoft converter -- I found intuitive and easy to use
have had no problems with it
Review by Mckinley5 months ago
I found the software works with a bit of a fight but the company itself has suspicious behaviour and the support is zero if you have a problem!
I say suspicious because as soon as i contacted support about my account with lifetime licences i purchased in 2013, the licences disappeared from my account, and they did not respond to my email.
I say support as zero, as they did not respond to the above I also could not get any response regarding new software i purchased and paid for through paypal, I have presently opened a paypal dispute to see how that goes, they have not responded since opening the case over two weeks ago.
to be frank i think wondershare is dead, they are just relying now on the software to bring more money in before they disappear I would be extremely cautious about spending any money with this company and/or software provider.
Review by Geevee Afzali5 months ago
Terrible company with even worse customer service. DO NOT waste your money. Spend the extra money to use a more reputable service provider
Review by Awilda5 months ago
AVOID AT ALL COSTS
I purchased their PDF editor software. I found it difficult and not intuitive to use. When I tried to use it to create a PDF file from a very large, two-sided document on my scanner, it showed its true colors - failure, wasted time, and excessive frustration. It flat-out didn't keep track of pages. Reassembling pages in correct order was impossible because of poor screen and UI design and slow performance. I went to Adobe. Their software performed as expected and saved the project.
Review by ARush Uotinen5 months ago
I purchased Dr. fone full toolkit and Recoverit Pro, both Wondershare products. I paid with PayPal and thankfully saw that they steak in an automatic renewal every year and shut that down right away through PayPal. Dr fone didn't recover the deleted audio files that I needed but Recoverit Pro did, although they were all corrupted and unfixable. It took me a month of web searching and trying every method I could find to fix corrupted audio files before I took it to a professional and they were able to do it for me. I contacted them at 32 days after purchase and explained that I spent $180 and their programs didn't work but I didn't know it didn't and that I couldn't fix the corrupted audio until after 30 days when the professional did it and told me those programs are junk. I begged for a refund explaining the whole situation and Sandra wrote back stating that the money back guarantee is for 7 days and their policy won't allow refunds past 7 days. I wrote back and said, that's unfortunate, I'll have to leave a bad review and she responded by offering me a free license for any of their other products "to make it up" to me... probably one with another auto renewal. Junk!
Review by Vuselela5 months ago
Beware of this company, I paid for just one month use of this Wondershare video converter and although I no longer needed it they have taken for another month from my bank without asking me. My bank has now put a block on this company to stop them stealing any more of my money.
Review by BevG5 months ago
Bought iSkysoft didnt work, when i contacted support got a message that they were on holidays and would reply when they return! this is true, i couldnt believe it, now Paypal wont refund me the funds i paid for it so something is going on between these 2, i assume? dont buy any Wondersoft products there support is non existant and products faulty
Review by Suquita Gourlie5 months ago
Go on their web site all 5 stars.. Actually the cons... I bought wondershare downloading software.. Terrible does not work..
Review by Sinnathampi5 months ago
Wondershare Filmora Ver 8.7.5 was a great editor. When I had a computer crash though I was forced to upgrade to Ver 9. I find Ver 9 is not as intuitive as they say.
When I tried to contact SUPPORT for help loading the Activation Key, I have a Lifetime License, the SUPPORT tools failed every time. But I warn everybody when your computer crashes you can not reload YOUR SOFTWARE. It has the old computer listed and I, the account owner, can not reach SUPPORT through their tools to resolve the lock out.
I still have a Product that I was using that I can't use now. All because there is NO SUPPORT at Wondershare. If they don't address it today then I will request a refund and move to a company that has SUPOORT.
Review by Bighead5 months ago
At the purchase of this wondershare software product I did not receive my product key. I sent 2 email, created 2 tickets on the support site and tried to call. No response after 2 weeks. I then asked for a refund and still no response. I posted a complain on the Better Business Beauro and Paypal resolution. No response after 1 month.
Review by JimmyNadd5 months ago
Boy did I make a mistake. I should of researched the company first. After I saw my payment went to a Hong Kong company and then saw the product does not perform they way they say. I knew then I was scamed. Im going through there return policy but I can tell nothing will become of it. I went through pay pal and ill see if I have some protection that way. Pay Pal should be ashamed of them selves for letting a scam company use there service with so many complaints. They should cut them off. Also there support ids a scam also.
Review by DocLipika6 months ago
(a) Applications don't crash; they don't even start. The "bug reporter" is a means of collecting your data.
(b) If you uninstall, you get taken to a "feedback" page - another way of collecting data - where the feedback submit button does not function
(c) Seeking a "contact" on the website takes you nowhere useful
(d) Chatbot runs around in circles and does not provide any information other than "Say Hi Wondershare and I will provide you with optimal solution". It does not. Interestingly enough, it responds to "Hi, Wondercrap" :-)
(e) Facebook page has no one responding to people - and there is quite a lot of complaints about refunds, so caveat emptor.
The question is, under which legal system is this bunch of crooks operating??
Review by Franksss6 months ago
The programs are great.
And the support is best!
Review by Kierstan6 months ago
I downloaded Dr Fone to try and recover deleted data from my iPhone or iPad and it didn't retrieve my data so I uninstalled it.
Review by SailorPeach6 months ago
Bought this product, used it to run my youtube channel. They took my free lifetime plan and changed it to a free user license locking me out of everything but still charged me for the addon packages every month even though I couldnt get them. A total rip off, so dont waste your money. I just cant believe I got ripped off... I rlly liked the program ohh and when you email them. Well dont wait for a response because it's not coming. They wait long enough so paypal cant refund you then reset ur account. What a trash company.
Review by Magdi6 months ago
Wonder share!? sorry please stay away from it find some other product out there. This is NOT a pro version as they describe. also customer service is too bad. if you BUY this product you loose your money grantee. I received 100 % negative from customer service. Its BAD please STAY AWAY.