I purchased an order of the "Custom Printed Alcohol-Free - Sani-mist Pocket Sprayer Hand Sanitizer (20134)" product for a tradeshow for the business I work for.
My original order came in poor condition, the pens themselves were not properly assembled in the package and had leaked.
I contacted WithLogos that day to get another order processed, and was very pleased at their prompt customer service. They got back to me right away, and apologized for the condition of the original order. Within the day, I had a reorder processing and didn't have to go through the hassle of returning the defective order.
Fast forward a week, and I got my replacement order in excellent condition. No issues whatsoever. Print is clear and sharp, and the pens themselves work without issue.
While the original order has me limiting my review to 4 stars, I have to give credit to a company which immediately addressed the issue and got me a product I can be happy to present to our audience.
Mistakes happen with all companies, but its how they're handled that matters. Turned my experience around and I would consider ordering from here again.
Review by McGrilly Hippocarius1 month ago
Ordered items were received quickly and were exactly as described.
Review by BvC1 month ago
First time ordering from withlogos and not only was the quality excellent I got my bags on time for our Millionaire Roundtable Event.
My company will now be a repeat customer.
Review by Chezca1 month ago
The print is very clear and easily readable. The product is great quality
Review by Msvallie Shchedrinsky1 month ago
Great service and product. We will be ordering from here again.
Review by Ezmonz Yusifova1 month ago
Quality was not great. Packaging was poor with a 3/4” single sheet of bubble wrap for a 3” void. Broken and damaged product.
Review by Milvia1 month ago
Review by Malaki1 month ago
First time working with this company. Very happy with the product we ordered, carabiners, for our Police Department as Community Policing promotional giveaways. Turnaround time was quick. If the price is right on items we are looking for in the future, we would once again order with this company. Even though everything is done online, I did have questions before ordering for the first time. I called and spoke to a very helpful customer service person, who answered all my questions.
Review by Reville2 months ago
The product was quality and was shipped to my home within a few days. Looking forward to having them as favors for my daughters baby shower.
Review by Alayka2 months ago
Received samples promptly. Will be ordering...
Review by Lslfan2 months ago
Easy to work with production department, product was delivered quickly and looks great.
Review by Thiai2 months ago
Product looked great and was on time. Nice job. Shipping is expensive, you don’t find out shipping until you are pretty far along.
Review by Bloodcrave2 months ago
Very limited on design availability. Ordered tin of mints, they taste horrible. Sent an email of the complaint of the taste of the mints, and have not heard nothing from customer support. Would not recommend this company or the product to anyone.
Review by Palpatine2 months ago
The design team came back super quick with a couple of choices for me! Once I was put into printing it took no time at all and shipping was pretty quick! Would definitely recommend! :)
Review by PolicemanPrawn Hilden2 months ago
We have been ordering the same mint lip balm for our dental practice for several years now. Our service has always been excellent and our patients LOVE the product!
Review by Masolina2 months ago
Great customer service to ensure I got what I wanted. Would have liked item to have more room for logo/writing.
Review by Hacket Delente2 months ago
Very user-friendly. Email staff was helpful and prompt. The phone wallets came in really early! I love the final products.
Review by Johnno2 months ago
looked fine but both products were much smaller than expected. Thank you
Review by Amazish2 months ago
Quick and easy order of 250 customized promotional chapsticks. Really nice work!
Review by Sanosa3 months ago
They basically were little stickers on the hour glass...
Review by Hirosuke3 months ago
We are very happy with the service we received with WithLogos.com The Customer Service Department was very helpful and answered all our questions. They also modified our product without any problem. They sent out the product in a timely manner which was very appreciated.
I will definitely use their services again and I’ll recommend them to all my associates!
Review by Dainelle Quam3 months ago
A pleasure to work with-
Quick and quality product.
Review by Inexorable Derrow3 months ago
Great service, helped turnaround a last minute request to ensure items were recieved in time for a conference. The branding was perfect and the items were a hit at our booth! Thank you for your wonderful customer service.
Review by Homme3 months ago
Received exactly what I ordered with super fast shipping. Could not be more pleased with the product, service and price. I will definitely use you again! Thank you.
Review by Anorioki Turiaki3 months ago
Products were not the quality expected. Purchased stainless steel travel mugs and they are plastic.