Top service. Happy you use good parcel delivery company (UPS).
Good quality item arrived in perfect condition.
Review by Bumbed Sunthorn1 month ago
had wind deflector for jaguar xe easy fit and looks great would recommend great service thank you
Review by SpitfireMaz1 month ago
A great sevice from the Customer Service department who confirmed the puchase I made for the Delica wind screen wiper blades were the correct parts. Delivery once confirmed was speedly done.
Many thanks for an easy purchase,
Review by Gwenzetta Jeb2 months ago
Ordered over the weekend, had email to confirm order then no contact, I sent email to cancel the order was told to late as order was already shipped I asked why I had no tracking details they said they had forgotten, order was delivered few days later and were very good
Review by Kuchar Modelly2 months ago
Great service from start to finish, always there to answer your questions and they are very competitive regarding their prices and have alot of knowledge in the motor parts industry that is clear to see as they don't take long to get back to you with much needed answers.
Review by Adalgisio2 months ago
I ordered my wind deflectors near the end of may thinking they will be here in at least a week as the company is UK based ... two weeks later nothing so I emailed them and was told they was not in stock so I would receive them the end of June so July came still nothing and another email and they tell me the middle of jully and finally I receive them the box was not sealed and inside the clips were missing and I realise that I could of bought them cheaper elsewhere and it turns out the company is in the Netherlands anyway after receiving the clips which they sent within a couple of days I was able to fit the wind deflectors which I am happy with .... maybe there is a UK based company as well and they didn’t have them in stock at the time but they did not tell me until contacted them ... so I have no issues with the product just not happy with the waiting time and how the box is packaged as someone could of easily opened it
Review by JCvD3 months ago
Go elsewhere if you want customer service...........
I have purchased twice from Winparts in a month on the first occasion the courier had many issues, Winparts wouldn't help left it for me to contact the courier direct and take a 50 mile round trip to collect then they wouldn't refund my deliver charge even though it wasn't my fault. On the second occasion they lost my payment for 10 days and requested I pay by a different method and then ignored my emails, after the merchant got involved within an hour they had posted the item. BUY ELSEWHERE
Review by Lomax Ferdinandi3 months ago
Review by Kamelysh3 months ago
my first order with Winparts. very pleased with the product which i fitted in under 10 minutes. delivery within the stated timeline.tnank you winparts for excellent service.
Review by NickofTime3 months ago
Great service and price
Review by Kianne3 months ago
The products I ordered were as described and were delivered promptly
Review by Bigel3 months ago
I ordered my order yesterday and even though i put the right address in they said it was wrong so i changed it! i have tried to pay several time but then i get a message saying i havent paid its very bad service i am so disapointed!
Review by ChaoticToker3 months ago
was sent the wrong items was sent items for a merc sprinter when i ordered items for a ford kuga could not get through by landline so exchanging emails at the moment not a happy customer at the moment .august 2019
Review by Gennagyij Node4 months ago
Description matches goods perfectly, quality of product is excellent and great fast delivery service.
Review by Kreshna4 months ago
Where do I begin.
Well it took 3 weeks for the item to arrive. They lied about a payment delay to cover time. Yes lied. The payment went from my account 48 hours after order and paypal verified it. Yes WP said they hadnt received it after 5 days.
They constantly stated the item was dispatched, yet their courier UPS had only created the label, and this was the status for another week. All this was verified by their so called tracking process. Only 3 days before actual delivery do we see any actual process.
Communication and general service was standard corporate guff.
Just be honest and admit you're waiting for the part to arrive from a far east supplier, where it was manufactured and shipped for just a few bucks, and you're selling on as a middleman. After all, it’s impossible to have “every car part”.
Just hope I dont ever need them again. Woeful .
I gave 2 stars for at least shipping the right part.
Review by Zys4 months ago
Great service and helpful staff. Cheap and good quality & delivered on time. If it's mega urgent then check the delivery time as my bits were dispatched from Holland and took a few days more, Will definitely recommend and use again.
Review by Tumbapo Matkin4 months ago
Good part but communication not so good.
Review by Grygoriy4 months ago
Very good service
Review by Ude4 months ago
Wrong parts sent to me and when I raised a returns ticket they never replied to give me a returns number to send the parts back. Also, looking at their returns policy I have to pay the shipping, even though they have made the mistake. I cannot recommend anyone in the UK use this company to buy from.
Review by Xtec4 months ago
Quality product glad I ordered from here.
Review by Chandramouleeswaran Cumiskey5 months ago
Hi these wheel trims are spot on they fit perfect and delivered on time very happy with them
Review by Tiejana Zapantiotis5 months ago
Winparts.co.uk masquerades as a UK business but is based in the Netherlands.
The prices are cheap. However, the support service has been pathetic. I have had no tracking number now despite buying the item 5 days ago.
The support staff are useless. I tried to get them to update an address. They have got it wrong twice.
The website 'CHAT WITH US' is broken. The topic bar does not toggle down and messages look like they have been sent. However, they do not send and unable to get a response via text.
The phones are always engaged. Multiple staff members have been useless. I have been unable to phone or email now for 2 days.
I set up a gmail account in desperation due to their spam wall stopping legit emails (randomly - as some go through and others do not go through). No response to the gmail email.
Staff members unable to do the most basic of requests without the authority of the team leader (who was not working so would deal with the issue the next day - nothing happened the next day or since)
This is the most unprofessional business I have come across in the last decade.
An utterly poor experience backed by useless staff who so far have taken £225 without any response.
A shame because the exhaust part had a 3 year guarantee (although given the lack of support so far - 5 days and counting and no tracking number ...
I will update as things progress ... or not ^
so far 6 emails and 3 phone calls 6 calls engaged zero response no tracking number ... congratulations winparts keep it up!
The discount is most welcome but I still do not have a tracking number yet? please can you email me one across.
Review by LuMad5 months ago
THOUGHT I WAS BUY AN ITEM ONLINE FROM THE UK. HOWEVER THE RETURNS ADDRESS IS THE NETHERLANDS AND YOU HAVE TO PAY TO HAVE IT SHIPPED... NOT GOOD SERVICE IF YOU ARE SENDING ITEMS TO OTHER COUNTRIES,.. STAY LOCAL... I AM NOW STUCK WITH BRAND NEW WHEEL TRIMS THAT I NO LONGER WANT OR CAN SELL ON :(
Review by Oil Bratoi5 months ago
I ordered some wheel trims from the Netherlands, ordered thursday and they came monday. Bit expensive but they looked very nice on my car. One clip was broke but I cud easily secure it with ties. Packaging shud have been a lot better considering how much it cost for the delivery and it wud have prevented them getting damaged. Despite that they came pretty quick.
Review by Triton Colotta5 months ago
Main dealers offered this part at £450. Local trade motor parts shop £161.00 inc VAT...... Total including post £71.00 delivered in 3 days. The air con condenser actually looks stronger than the original and made by Radiators International.