Expensive products that arrived damaged multiple times after a 4 month wait. We kept the item because delivery and redelivery was such a hassle. The company website also removed my negative review- I’m sure not just mine! Don’t purchase from them.
Review by Mozher4 months ago
After 4 and a half years from the date of purchase, the branded wine cellar (Wine Enthusiast Classic Wine Cellar 166 Bottle) has not only failed, but has FROZEN a wine collection. I was always expecting that at some point, maybe 10 years down the line, the chiller would stop refrigerating and would need maintenance. What I never expected is that the temperature control would fail and get stuck in the on position and keep the chiller running indefinitely and freezing the stored wine.
BEWARE! These machines can destroy your wine collection.
I contacted the company and received a few messages saying that they would assist me with the issue, but after 10 months of waiting they have stopped all communication and are ignoring all my messages. Shame on "Wine Enthusiast".
Wine Enthusiast is rated 1.0 based on
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Summit Lake Drive 200