Ordered two (special order) of the same storm door handles. Only 1 was shipped/received. Also surprised no email was sent informing me item was shipped and tracking #. I sent email requesting refund for door handle that was not received. We'll see how that goes. I will mention the door handle is stylish, well made and basically the same as the one that came with the storm door years ago. Although I feel it was somewhat expensive.
Review by RSinc5 months ago
Excellent communication regarding order intially but some spiral balance tubes were dented. I sent pictures and no response.
Review by Hardstand Vessey6 months ago
I needed it. They had "it" !
Review by Theodorsia Biwer6 months ago
Placed order and all was good. Had to request a status update to track shipping. They stated order had been returned by USPS as the address couldn't be found. confirmed address was correct with your office. They opted to give me a credit rather than work out the shipping issue. BAD BUSINESS
Review by Maread6 months ago
Waited over a month. Poor communication skills
Review by FlyDiver7 months ago
Vreat customer service
Review by Harmo7 months ago
Service was wonderful. The tried to help me find the right part. Found a part that might work. But did not work. So if anyone can find a clouset by pass doors hard wear with a inch and one half in set. Let me know. The doors are that thick.
Review by Naumann7 months ago
Exactly as described Came quick! Thanks
Review by Simplewebs7 months ago
A small ( 1/8 x 4 x 36 ) piece of brass should Not take months to be shipped!
Review by Zabi7 months ago
Excellent experience! Website ordering very easy. Prompt email confirmation and receipt. Shipping and delivery exactly as promised. A great company to interact with. Highly recommended!
Review by DuckSoo7 months ago
They always have the window parts I'm looking for and also ship out very fast.
Review by Demika Tik7 months ago
parts fit perfectly
Review by Leidiany7 months ago
The parts worked great and easy to install.
Review by Taletha Begholt7 months ago
This is the 2nd time I have used this company to find parts for 34 year old louvre windows. The first time was probably 10 years ago. It was great to see they still carry the cranks I need, shipping was very easy and fast. Keep up the good work!
Review by Sahitya Benefo7 months ago
great products, fast delivery
Review by Bafford Schenke7 months ago
Great communication! I had many questions and got responses to my emails very quickly. All were very helpful. I would highly recommend this comany
Review by Richik Derrow7 months ago
Plethora of parts promptly procured
Review by Sjean7 months ago
A very reasonable price on a part for our sliding door. We received the part promptly even though we ordered it on Christmas Day. Overall, excellent service in all ways!
Review by Anoma7 months ago
I ordered parts from here in July and did not receive them until the middle of October. I ended up not charging the client for the material due to the long wait they had for their door repair.
Review by Seabank8 months ago
I am extremely happy with my purchase from windowdoorparts. For three reasons.
1. The product was exactly how it was described. I have a older sliding glass door and it has been difficult to find parts of the same dimension. However with the measurement diagram i was able to find the perfect replacement.
2. I accidently placed my order twice because of bad reception on my phone. However windowdoorparts recognized that and canceled the 2nd order before it was shipped.
3. Because the order was canceled the money was immediately transferred back to my bank account.
Thank you very much.
Review by Skal8 months ago
Ordered 12 window latches were as described and fast delivery needed to secure building very pleased .
Review by Ptdanse8 months ago
Very fast turnaround on my order. Good quality product delivered.
Review by Vanbowen8 months ago
Sorry to give poor review, I rarely do this.
I ordered 2 in-stock window part styles on July 8; no feedback, no answer to phone calls
About 2 weeks later when I cancelled the order, I received an email saying that they have just shipped.
I had already received parts from another company, and it was not worth the time to return $20 worth of parts.
Review by Yeasmin8 months ago
Product was great and fit in the mortice perfectly.
Review by Dambulla8 months ago
Good communication and quick delivery. Items were accurately described and work as expected.