Been about 3 weeks and no reply, i canceled the apartment plans they said they would return my $2,000 US. So far no reply i sent abojt 6 emails.
What can i do? Amyone had same problem?.
Review by Asad2 months ago
Can someone give me an update as to if this website is legit and will actually work well with you? For looking at various reviews from various people there is a lot of mis fortune and a lot of good that comes out of this website. I’d like to know if this website is legit and well enough to work with since I will be renting out an apartment ( long term ) with a man who is working with “Wimdu” to give us apartment keys and documents of apartment. I do not want to pay over $2000 and send a picture of the receipt for then them to say the transaction didn’t go through or any type of mis communication.
Review by Chakeisha Kaustel3 months ago
Sent my direct deposit in for an apartment that i need asap, sent them a picture of my receipt like they asked, but two days later when i’m supposed to get a key, i get an email from them saying there has been a last minute change to the Terms and Conditions and how i have to pay an extra thousand dollars for if i damage anything in the apartment when i go visit it. this is an apartment i need and this delay is totally unacceptable. I can’t take my sweet time getting an apartment if i’m looking for one. I need my key, and if not, i need my money back. this is a scam and if people aren’t going to get what they need, the company should shut down without a question.
Review by Paatricia9 months ago
Do not book with this company. The worst customer service I have ever experienced. It was apparently our fault that we had to pay for new locks of an apartment that was not fit for purpose. Disgusting customer service.
Review by Jollyboy11 months ago
Payment and communication service provided by Wimdu are decent. The communication with the advertising host and the offered accommodation were excellent.
Review by Cheverlyn1 year ago
Wimdu worked perfectly well. We found a great appartment in Barcelona and booked it on Wimdu.
Review by Birdlife Kelby1 year ago
No problems at all
Review by Muliady Nworah1 year ago
We used Wimdu for our accommodation on a rail trip to Salzburg, Vienna, Bratislava, Prague and Berlin.
We had a great holiday - no problems with accommodation. All the places were different but all worked well for us. In two places we had a private room in the owner's own home - in both cases the owners were really friendly and helpful.
I'd recommend Wimdu to anyone who wants good value accommodation and would like a change from faceless hotels.
Review by Sumersing Eslava1 year ago
We was coming to Italy we need some where to stay family member gave me Wimdu I tried their website could not believe the apartments on offer we where please and delighted what I chosen would come again, with my family great nine days and would be through wimdu.
Review by Nemmeth Eldahshan1 year ago
My experience with Wimdu so far - two bookings through them - has been excellent. I find their website easy to use and the booking process reliable.
I will use them again in future.
Review by Jacen1 year ago
I was also scammed by a day late check-in due to some 'family crisis' of the host, so they walked away with more than 2k. Wimdu said they couldn't contact the host afterwards (of course, neither could I when the SIM has long been discarded) and I must contact my bank even though the money was paid to Wimdu to hold in escrow. This was for a 2 and a half week booking. The host did not cancel through their website like he should have, sent me an email on the side. And due to this, with the delay, he got all the money and I got left with having to find somewhere else on a Friday evening. This has happened before to others yet they've done nothing to close this loophole. The 'charming flat' has now been pulled from their website - was probably not even owned by the host.
I cannot believe they're allowed to operate. But with them shutting down, at the end of 2018 as reported by Techcrunch yesterday, be AWARE to not book though them. Unfortunately Berlin is far for me to go to go knock on their office door.
Review by Luyi1 year ago
I would recommend this company to everyone , excellent service ☺️
Review by Kermarec1 year ago
Booked months ahead of our holiday and the process was very easy. Web site good. However our host had to withdraw the apartment at short notice and Wimdu could have been a bit quicker off the mark in helping us find an alternative. I had to ask for suggestions as there wasn't much time to trawl through the web site again for a midsummer vacancy. Fortunately one of Wimdu's suggestions worked out well for us. A quicker response would have saved us some worry.
Review by Firdevs Train1 year ago
I have used Wimdu over many years and for five separate trips over that time. I have never had the slightest problem with the any of the processes whether it be the administration,booking process or with any of the hosts who have all given great service. The website is easy to use and all the apartments I have booked have been exactly as described and as shown in the photos of each apartment.
No hesitation in thoroughly recommending Wimdu.
Review by Wyvonnie1 year ago
i have never ad a bad place of this site and would recomend to any one
Review by Fghoul Sadaiya1 year ago
Super system. Have booked three separate accommodation/apartments and delighted with the process. Highly recommended
Review by Nx1 year ago
Great room for what I required. Diana is a lovely person and I would highly recommend her home. Thumbs up from me!
Review by Hosehe1 year ago
Easy to use with no problems that I’ve had with another “home” rental company. House was as described and cost was what it said! No hidden extras
Review by Musyani Aksler1 year ago
Had no problem with the booking experience.We were a bit disappointed with the property we booked as it was a lot more shabby than on the photos and needed some TCL.Also there was no TV as stated on Wimdu which we complained about to the apartment office so should now be amended on Wimdu.
Review by JDenver1 year ago
Use Wimdu twice and both times acconwdation was excellant and process hassel free
Review by Jensu Cilluffa1 year ago
Easy booking system - system kept up to date re. vacancies, unlike many other sites. Great accommodation and wonderful holidays - thank you.
Review by Abusumaya Szmalc1 year ago
I’d have given five stars but some of the apartment details and description weren’t too clear. In the event the apartment and everything about the stay was excellent.
Review by MaryEmsley1 year ago
We have booked 4 times with Wimdu and everything has worked perfectly.
Review by Aatutosh1 year ago
Easy platform to find good price appartements in big cities