They produce solid tools and builds amazing communities around them.
I strongly recommend!
Review by SweepingMama Griep7 months ago
Our non-profit has used Wild Apricot for probably four years-primarily because it's the only platform that fits (generally) our specialized needs. Customer service is invariably snarky and unresponsive-except when demanding frequent price increases. Not satisfied merely jacking up our monthly subscription cost, they introduced a bloated and overpriced credit card processing service along with an additional monthly "service fee" for customers who refuse to use it.
Review by Brambles9 months ago
these guys are a rip off - they want your money and will bend over backwards to get it. Once paid they slam the door - I had to leave and get a site built from scratch just to escape and get my business running properly
Review by Sgk Tuvey9 months ago
I emailed question. I got automated reply with 3 steps to take. I did and it solved my issue.
Review by Bhaskar9 months ago
Wild Apricot is a great program for our small homeowners association. They have been responsive to my questions.
Review by CustomerTea10 months ago
Prompt, courteous and professional service.
Review by Darnetta10 months ago
Wild Apricot is easy to learn and has saved a lot of valuable time for the administrators of our organisation. It let's us focus on adding value to the members rather than spending time on routine tasks. There are regular updates, so there is always something new to explore.
Review by Kawauso10 months ago
I've been using Wild Apricot and their support of the last 3+ years has been very responsive. Easiest way to communicate my issues has been with screen shots.
Review by Vasantraj11 months ago
Although I am simply the person who started my organization's association with Wild Apricot, and only personally use it to send emails to the membership, other members of my organization use all aspects of the membership software and the website. They have been pleased with the relative ease of use and promptness of your staff to help and/or answer any questions they have.
Review by Rule11 months ago
Love this company. They are always hepful, polite, and quick to respond.
Review by Brainy11 months ago
All in one software program for non profit.
Review by Rominaheidari Kosloski11 months ago
Wild Apricot is the best software I've seen for running our club, providing website building, billing, event planning, membership support and communication.
Review by Tryphennia Mottoshiski11 months ago
Wild Apricot is probably one of the third party apps that has not only saved me money but a ton of time that I was able to dedicate to other areas of my business. A site like ours, if we were to pay a developer to design, would have cost me 6 figures +, with the necessity of adding a member area and all the controls included with the Wild Apricot app so if your budget is something you have to consider and a member area is a requirement for your business then Wild Apricot must ber figured into your over all business plan.
I have tried a lot of apps and by far WA is far and away the best for the rate I payt each month for the service. I also save a ton since WA also has the ability of sending out mass emails with pre-designed and custom email templates so again, do the leg work and research all the costs involved for building a site with everything WA offers with their app, but either having the app custom designed for your site and all the other third party apps that are necessary to service your members. After that I have no doubt that Wild Apricot will be the obvious choice for whatever type of member platform you need to run your business. The app is also great as a CRM to manage your clients and their info.
Review by Junel1 year ago
I do recommend Wild Apricot to anyone seeking a first rate system for a membership organization. Five plus years ago, Wild Apricot took us from multiple spreadsheets for membership and dues, from having to pay up to $1800 to have someone change our static website, from inconsistent e-mail blasts that did not project a consistent image, and from many more manual tasks to an integrated membership system administered seamlessly by members in several locations in SW Florida.
We also appreciate Wild Apricot support. If we have a question, we usually find the answer on-line, but if not, Wild Apricot is there with an answer to our e-mails for help in less than 24 hours. And not only will they offer a solution, they often go the extra mile and fix whatever I need help with.
The only uncomfortable thing I can say is they have had to increase their prices modestly during the last couple of years, which makes it difficult for small organizations. But as a retired banker, I appreciate that the firm must remain financially healthy to survive.
Review by Gnatalie Bryson1 year ago
This is a very good, all-in-one platform for an organization.
Review by Catin1 year ago
I truly enjoy working with Wild Apricot. It's relatively easy to set up and use and there knowledge base has detailed, step-by-step instructions for everything you want to accomplish. I love that new features are being added all the time! Even when I run into a problem or something goes wrong, the support staff has always been super friendly, helpful and very quick to respond.
Review by Folly1 year ago
Wild Apricot is a brilliant system for small associations to manage their members and online activities. It has a good online tutoring system and instruction manual and is very easy to learn while powerful in its functionality. I have managed our Wild Apricot system for the past 8 years and would find it hard to change over to another system. There is lots to keep me on side, not least the envisaged nightmare of migration to something else.
From its inception Wild Apricot has grown to become a more and more complex system. This is helpful on the one hand as more and increasingly sophisticated functions are developed and the system keeps pace with technological developments. On the other hand, sometimes the elegant and simple solutions that were available previously have been lost due to increasing complexity. The modern trend to fix things that work well and don't need fixing has not been entirely avoided.
The growth has also affected the team. Support responses were more obliging in the initial years and have deteriorated somewhat later on.
To give an example:
my system has been bugged by an error message for a very long time which happens at login and upsets a lot of our members. Unfortunately, aside from providing as much circumstantial information as possible I was unable to reproduce the error message at will. The team member at Wild Apricot who was responding to my support ticket was not prepared to put himself out to follow up on the information I provided further than to say that I had to show how the error could be recreated. This I don't call a helpful attitude.
Review by GadgetgirlHampshire Patineau1 year ago
Wild Apricot has been great for our professional group of dietitians. It helps us manage our membership, seminars and finances. The site is often updated giving us new technology to use with our members. Thank you!
Review by Pdandbd1 year ago
Everybody at Wild Apricot has been very helpful with our questions. Timely responses are key and you have met our needs so far
Review by Gilsia1 year ago
Hate the updates and changes when just getting adjusted to site. Most Wild Apricot people have been kind as I attempt to walk me through changes. Keep getting better don't go backwards.
Review by JCurry Mörsdorf1 year ago
An excellent way to manage the website and events of a small (<300) membership organization. We hold dinners and outings that involve sharing information with members and members paying to register. Wild Apricot lets us not only post information about each event but also track payments, attendee lists, members, and member information. It also lets us keep wait lists for sold-out events, and lets you schedule follow-up email remainders for events and membership renewals. Plus they're pretty prompt with help.
Review by Jaein Quahe1 year ago
Easy to use and easy to understand.
Review by BrianBsnr Chaud1 year ago
I have used their service for three years now (my organization for quite some time before that) and must say, we are more than happy with them. The database is quite powerful yet very simple to use, the help files are extensive, and the stability of the system and uptime absolutely wonderful. When there is a query or problem, their service is very responsive too. No reservations about recommending Wild Apricot to any organization.
Review by AndersonRyan1 year ago
Five Star first class service and support.
Review by Zigibix1 year ago
Great out the box system that keeps getting better and better as Wild Apricot add new functions. Our members are loving the APP - makes booking training sessions really easy.