Smart Alec “customer service” personnel, lazy, unresponsive, greedy and unprofessional. Go anywhere else.
Yes I placed an order, PAID FOR IT and sent in a LEGITIMATE return and got back smart alec responses when I asked for HELP. I’m sorry I ever did business with such a greedy company! Didn’t cost you a dime to throw that wig back on the shelf!
Okay! Barb from Wigsalon is the absolute rudest individual I have ever dealt with. I’m a woman going through chemo and about to be BALD and I DID NOT deserve the cruelty I got from BARB just because the wig I chose did not work out. This would have been my first wig!
I asked early on in our email discussion for someone else to help me, ANYONE ELSE but Barb was having too much fun being a WITCH. Barb is nasty, cruel, rude, and I DO NOT TRUST her to give me a refund. I decided on a refund because I am not going to do business with people who are CRUEL. For gawd sake.
Review by Guruswmay1 year ago
Was an easy transaction and a quick receipt of package.
Review by Gepke Hundebutikken1 year ago
Couldn't be happier with this company. I've worked with them for a little over two years now and they are always very helpful, and the wigs are just what I wanted. Thanks!
Review by Bangormum Fariha1 year ago
Wig Salon has a great selection of wigs from name brands. The prices are the best I have found online. The wigs are well packed and shipped promptly. When I had to return one wig, Wig Salon handled the return smoothly.
Review by Beejayelall1 year ago
I. Would recommend wigsalon to all who want to look their very best.
I have purchased at least 10 Sienna’s by Tressulure. The hair is very natural and I have received many positive comments on the style. I hope that this wig is never discontinued!
Review by DiJonnette Amweg1 year ago
I have been dealing with this company for many years and service has been excellent.
Review by GoonerLiv1 year ago
Prices and quality are great !!!! Shipping time is pretty reasonable . Have used them a few times now and will continue to shop with this company .
Review by Ashishkumar1 year ago
It's a pleasure working with a company that prides themselves with integrity and dedication to customer support. This mission guarantees a successful future in years to come.
Review by Dabir Sundaraneedi1 year ago
The store is very welcoming and very clean. The young lady who waited on me was extremely helpful and took her time to show me what she thought would look best on me. And it worked! All in all I had a very gexperience at wig salon.
Review by Lukat1 year ago
I love my wigs
Review by Uira1 year ago
I have always had a great experiece when shopping at WigSalon. Fast delivery and always what I expected.
Review by Hwonniesa1 year ago
I love the hair piece. The only suggestion I can offer is to have more pressure clips for a more secure hold. I sewed in 2 more for this reason.
Review by Junjie1 year ago
i have been purchasing this style wig for many years. In the past, it was easy to style and often I received compliments "on my lovely hair". This starting changing about a year ago. i always order 2 wigs at the same time. One of those wigs, was acceptable and the other one was less styled and cut differently. I really wasn't able to use it.. However, before placing my last order on April 17,2018, I spoke with one of your representatives and was very hopeful that I would receive 2 well styled wigs. However, that is NOT the case. The wigs has significantly less body, a very haphazard styling, fibers are less soft and very difficult to style even with using recommended product.I have tried to use one of them but in a few minutes, the wig goes back to what it looked like before me styling it. It is high on top and flat on the sides. Totally unacceptable. i do not know now I will cope with this. I have to wear a wig but the product is totally unacceptable. I was so happy with this product in the past. The name of the product is Mason by Norika.
Review by Bafford1 year ago
Have been purchasing wigs from Wig Salon for about 8-9years and have
always been satisfied with the wigs, accessories etc. Arrive within 2-3weeks of order. Only downside America being outside the EU the
cost of shipping is very high considering how light the package is, but
there again they have a long way to come.
Review by Sunderraman1 year ago
Watch out for Barbara (Sales Associate T: 1800-262-8437 Ext: 302) who is an extremely rude individual! It is difficult to buy a wig online but these people make it even more difficult. This is the worst customer service I have ever experienced. Treatment here was devoid of moral compass. Once they have you they will abuse you! The last order I made with them took three weeks to arrive and that order was sent only after I called and complained. How do these kinds of people stay in business?
Review by Connetix1 year ago
Best pricing, fast shipping and knowledgeable customer service.
Review by Caircaugh1 year ago
Excellent service, over the last 10 years or so, have never had any problems, would highly recommend them to anyone that would like to use them.
Review by Lapponia1 year ago
Excellent products, expert advice, and fast delivery.
Review by Helmetbuster Muhari1 year ago
Beautiful wigs, great prices when on sale. Lots of gorgeous styles, but I've found it difficult to match colours across wig companies. Each has their own colour naming system, and wig colours in pictures are often not reliable. I've been a customer for two decades, so I've learned a thing or two about wig shopping. I always end up back at Wig Salon. My advice is shop the sales, use the VIP code, and be careful with colour matching if you're buying from multiple wig companies. You'll definitely fall in love with the wigs on this site.
Review by Ginson1 year ago
Best salon, best customer service. Incredible selection of wigs. Fun fun fun!!!!
Review by Sherrianda1 year ago
I would recommend Wig Salon.
For 3 years I have ordered from Wig Salon with no problems. I probably have 20 wigs from them.
Review by Marthad1 year ago
I have been ordering from “Wig Salon” for about 10 years. I have ordered many, many wigs.
I have had good service. I live in Canada, and my wigs arrive pretty quick.
I have to order, over the phone, because, when I try to order on-line, the site won’t accept my area code, in Canada. When I call in to order wigs, I find, that whoever answers the phone, is very helpful, and gives me good customer service. I appreciate that.
Review by Huxter1 year ago
Wig Salon is always helpful in making a selection, product arriving on time and good customer service. I recommend them highly and no shipping charge.
Review by Shaiyo1 year ago
Getting my gorgeous wigs and falls for many years - all amazing. Love my new Breezy fall! Feel like Shakira when I wear it!!!