Prior to DAM – we had duplicate files were everywhere. Our employees had no ideas what assets were current or expired - so image and logo requests were constantly directed to the Creative Department cutting into valuable time for designing.
We reviewed three DAM Vendors and Widen stood out for a number of reasons which made the selection extremely easy for us. Their DAM interface is quick and easy to use, the reporting capabilities are robust, and the security allows a lot of flexibility. In addition - we love the Portals - which allows us to provide assets to our non-users.
By purchasing Widen’s DAM system, we have centralized our assets, and provided our users, controlled access to the most current files which, in turn, maximized our productivity and efficiencies.
In addition – our global offices are now connected with the most up-to-date materials they need, in any time zone, which has improved the current process.
You will find that Widen’s customer service is amazing. Their team will help guide you through all of your challenges to ensure you build a successful DAM. In addition, once your system is built – Widen continues to build a relationship with you - providing full support even after the on-boarding process is complete. They are dependable, accountable and extremely customer focused.
I'm not going to lie – implementing a DAM system can be grueling and a lot of work. But the beauty of a DAM is that it’s customizable and will grow along with your company to meet future needs …and Widen is more than willing to help you along the way.
Review by Jaanki8 months ago
Great product with even better customer service!
Review by Bafford11 months ago
We've been testing Widen and hoping to make a change to that software in the near future. We have found everyone there to be incredibly helpful. Their analytics and support are without compare. The only thing holding us back is the template options. When that changes I am confident we will make a change. Also - their fall conference is amazing! Go if you can!
Review by Ketsha Randone1 year ago
Widen is the perfect DAM solution for us. We are a small non-profit organization that needs to organize both our educational content and our marketing content, often in different ways. The Widen Media Collective has the flexibility that allows us to organize seemingly disparate content in a way that allows easy findability and access by all of our users. We use Widen as our central source of truth for all of our content, both internally with our employees and externally with our learners and collaborators - being able to keep all of our content organized and in one central location is no easy feat, and Widen has been instrumental in making that shift at our organization. Their customer support team is always quick to answer and very detailed in their explanations (a trait I really appreciate!) and I love my Customer Success Manager - my main point of contact for everything at Widen and someone I have a great relationship with.
Review by Amberli1 year ago
Its a good platform...struggling with some of the poor set up from our previous System Admin
Review by Manaaki Patsihau1 year ago
We are using Widen's DAM capabilities to streamline our monthly advertising campaign. We have been able to improve layout time on our monthly publication and stay current with vendor images. Before Widen, we had to deal with multiple assets such tools and replicating work month to month.
Review by Spongebbebb1 year ago
Widen has greatly improved our efficiency. We really like the ability to easily manage our large database of assets with specific rights and privileges. Widen's service and support is outstanding.
Review by Kms1 year ago
Our company started with Widen some years ago. After a lengthy search, Widen was far and above the best choice for our needs. The Widen staff made it easy to set up our site, and were always there to answer questions. Our company has many distributors and representatives, as well as several international offices, the site has made it very easy for all those who need assets to be able to get them quickly instead of coming to me and asking for them, the site has saved me an immense amount of time.
Review by AntonioAgro1 year ago
Widen is wonderful! We have thousands of product photos housed on our Widen DAM site. We are able to have one location for all of our images for our sales reps, retailers, & advertising agencies. It also provides an invaluable resource in terms of a visual photo library. Every metadata item is searchable. We use this across all of our lines of business.
Widen also offers plenty of "help" resources. And if you can't find it there, the online chat is wonderful as well.
Review by Thurza Langbein1 year ago
We can't live without Widen's portal capabilities. The platform makes it easy to share assets with external users.
Review by Lote Schehr1 year ago
We have worked with Widen for a many years and they are always willing to update or work with us with no issues.
People are friendly, knowledgeable, and open minded.
Great company to work with.
Review by Firyal Kalpesh1 year ago
They are great
Review by Pkershaw1 year ago
Trunk Club Feedback:
Why is Widen important to TC?
-Our DAM is used to house all our creative assets we produce through our photo studio whether that's video or stills. That way we have a library of assets for all the marketing team to pull from when creating marketing assets that go out in to the digital world in order to gain more customers.
What we used prior to Widen
-Everything was pretty much used before Widen came along. A lot of Dropbox, servers and peoples personal computers that housed all these assets. I think there was even some google drive folders at one point. None the less it was inefficient and not consistent.
-Out marketing team benefits the most as they are the ones in there day in and day out grabbing assets to use for their projects. We hav also seen our stylist get in on the action by creating a portal for them to access the latest and greatest creative to share with their clients.
The DAM is essential for more than just assets.
-We mostly use widen to house all our assets but most recently, we have used the portal aspect and it has been a game changer for our stylist. Anything they need can be found in the Marketing portal for them to pull from and be more self sufficient in their day to day work.
Huge changes after Widen.
-Consistency and quick thinking since we now have a system in place that makes more sense than before. If there is something particular that needs to be built, our designers can go in and find what they need so much faster so they can delivery projects on time. No one has to be frustrated anymore finding assets or bugging their neighbor to help them find certain ones.
Integration in the future?
-We have not integrated Widen yet with any of our other platforms but there is discussion to see if we can do this with Workfront down the line.
What makes Widen so important?
-Knowing that Widen is our 1 stop shop for all assets and the search is much smaller now.
-Keep growing and evolving the portal and our DAM to how we see fit to our business and how it's changing.
-I've said this before but I don't know if this will ever be a function but would love to be able to hover over an image on a certain type of clothing and have it show you exactly what brand it is. Right now we just list it in the metadata but sometimes there are so many different styles and accessories, it's hard to remember what is what.
Service and support from Widen:
-AMAZING... always prompt and willing to help
Diversity in Widen:
-So diverse in the type of companies that use Widen. Even if it's not in the same business space, I always learn something from everyone that uses Widen.
In the end.
-It just makes sense to have a DAM! Makes life so much simpler.
Review by Byravi Alyea1 year ago
Widen is one of the finest asset management systems I've had the opportunity to use. After a lengthy RFP process, internal systems and process assessments and a host of meetings revolving around workflow in general, Widen's Media Collective rose to the top as a selection that best fit not only how we worked but how we might grow in the future. They've proven the right choice again and again.
Review by KWJim1 year ago
Widen is a service that is very integral to our operations here. We've been able to educate our sales force on how to use Widen's infrastructure to share & send images, pull resources, and get what they need.
Without the digital asset management that Widen provides, a significant amount of our day-to-day would be spent fetching and retrieving. Widen's product has enabled our team to elevate to new heights by focusing on new innovations and services, rather than lower tier tasks.
Review by Chonkria1 year ago
Widen has been an amazing tool that helps streamline our company. The user interface is easy for even new users to navigate and not get confused. It has made life easier for so many people in our company to access our digital assets without having to dig through folder after folder just to not find what they are looking for. The search function works seamlessly and gives you all the results you are looking for, so long as everything has been properly tagged. The analytics that they provide are great tools to look at and analyze how people are interacting with your assets, and they just keep improving in this area. Not to forget their support team that is always quick to respond to any issues that you have and they do a great job of keeping you updated and proving feedback for what you are doing. The Widen team has far exceeded our expectations and they continue to raise the bar. I would highly recommend them to anyone that is looking to find a tool to manage your digital assets.
Review by Topzy Sessor1 year ago
We've done a lot of homework and comparisons before we made our decision to go with Widen. It's the best, reliable DAM software. Most importantly, the supports is always prompt, right on. Their support staffs are well knowledge on their product. They would reach out to their engineers if they can't answer anything and get back to you. We've been very happy with Widen!
Review by Darkhorrse1 year ago
This is a best in class digital asset mgt. system. I would recommend to anyone. Great business partners, user community and business partners.
Review by Shaheera1 year ago
Widen is heaven sent. Really. We were looking for a solution for file version control and an easy repository for audiovisual content to disseminate to our huge trainer community that didn't have a huge footprint. Many of the other options we had looked into would have required us to install a media server onsite that we would have to maintain. We already have a giant internal video server and we didn't see the need for another
We decided to go with Widen because of their years of business in the market as well as the only thing required of us was an internet connection! Easily the biggest selling point for us was no maintenance or housing of equipment on our parts. It's all software driven. Widen would take care of all upgrades, server maintenance, software upgrades, etc., on their end. Even the start up time and "hassle" was minimal. We had an account rep who guided us through the entire process and was able to help us out should we need. And you have the ability to customize your access portal so any clientele you have who might be accessing it are able to have a fairly branded experience.
We've been with Widen for about 5 or so years now, and any issues that have risen thus far have been fairly minimal and easily resolved. Would I recommend Widen to others? For sure.
Review by Georgiy1 year ago
Our sales and marketing teams use Widen on a daily basis and it's made our jobs so much easier. We are finally able to access important assets in one, convenient location!
Review by Xingyun1 year ago
The redesigned layout provides an even better user experience.
It is easier to navigate and search! There has definitely been improvements in utilization of whitespace and the page has a cleaner look and feel to it. Great job Widen! It is definitely more appealing to the eye and provides a more intuitive experience in navigation.
Review by Leibo1 year ago
Great platform and awesome company of individuals. Between great functionality and customer service this is the best DAM platform to go with for your digital library needs.
Review by Grissell1 year ago
I always feel safe with Widen. Uptime is outstanding. Widen staff are kind, understanding and knowledgeable. My organization needs routine access to our 30-year inventory of files. We need them every day and on the road ... and we need them fast. Widen always comes through for us. We don't feel like Widen is an "outside vender." We feel like it's an extension of our day to day operations. We feel like they are part of the team. I can honestly recommend Widen for any size business. Every organization needs to be able to manage all their media types and collaborate safely. Widen has full capability for all your files. I've used them for 5+ years and I've watched them grow and develop and add more and more features that only make it a better product and service.
Review by Stephnew Rickenbacher1 year ago
Widen has been a great partner in getting our assets organized. They are extremely responsive with answering questions and with improving the functionality of the site. I highly recommend every organization to use Widen for Digital Asset Management.
Review by TSvi1 year ago
Widen has been a great service for myself and my colleagues. We use it to store and access all of our assets. Retrieval of assets is easy and its a great way to sort different files based on type, size and date. We have all been extremely happy so far!