From the sales team to the installation crew, we felt taken care of during the whole process! And we are in LOVE with our new floors. Thank you for all of your help!!
Review by LBinLondon1 year ago
Excellent experience. Arranged all over phone and long distance. Carpet installation perfect
Review by Bakshish1 year ago
Whitt Carpet and Tile offers a wide selection of carpets. The thickness of the weave is important to us and we found the carpet we had installed. We were allowed to bring many samples home and had time to decide which was the best to match window treatments, wall colors and what would work best with our furniture.
The installation was done by very capable workers and we are enjoying the comfort of our carpet and our new room.
Review by GiaG1 year ago
The entire experience was so easy and pleasant. Bob was great at helping us find a quality carpet in the color we wanted that was in our budget. Installation was very impressive and went smoothly. I would definitely recommend Whitt Carpet!
Review by Rebnden1 year ago
After installation we made a poor choice in color scheme. I feel design expert should have been better at helping in this. We waited a long time for installation because of delays in ordering and receiving material from Fl. supplier. Didn't they ever hear of overnight shipping? Installation mechanic averted a BIG problem by refusing to install until problem was resolved. Kudos to him. No follow up on job,I finally had to send the balance due based on bid, without final invoice. After consulting with other tile people I am now convinced we overpaid.
Review by Teasdale1 year ago
Carpet that was ordered arrived in a timely manner and was installed in a really neat and efficient manner. Sales and lnstallation personnel were very friendly and knowledgeable. I would use Whitt for future needs and highly recommend them to friends.
Review by Bafford1 year ago
We went to Whitt Carpet One after a bad experience with another company. We had recommendations from family members and they were absolutely right! Our sales rep (Bob) visited our home to get measurements. We discussed, at length, the needs for the job, as well as our desires. We have a disabled family member in the home, so it was important to discuss any fumes from the skimming process, length of time for the work to be done, etc. At the store, we reviewed our order, discussed all of the specifics, and paid for the work. In less than 3 weeks, we were contacted by the scheduler to complete the work. The installers who came to our home were professional, respectful, and completed all of the work exactly as expected. We couldn't be more pleased with the entire experience! We'll be back!!!
Review by AimRabbit Hertzfeldt1 year ago
Very easy process. Bob is great to work with. Knows the products and guided me to the perfect flooring for my needs.
Installers were very efficient and timely in their installation. Kept me informed of what needed to be done
Review by Ingyin1 year ago
From our initial contact at the Salem Home Show through installation and follow-up, our experience with new hardwood floors in two rooms, laminate vinyl tile in two rooms and carpet up the stairs, through the hallway and into the master bedroom, was excellent. Everyone was professional, enjoyable and friendly. Oh, and our newly tiled fireplace is gorgeous!!
Review by Olawoyin1 year ago
Excellent Sales Staff, Professional Installation Crew, Great Vinyl Floor, only reservation we had was with final plumbing re-installation, contract plumbers work less than expected, unprofessional, rushed and not detailed.
Review by Casi Oonnunny1 year ago
We have dealt with Whitt Carpet One for many, many years, at various times purchasing carpet, linoleum, and tile. This is an exceptional business. The sales staff is extremely knowledgeable and helpful, and the installers are top-notch. We would never think about going anywhere else for our flooring needs. We recommend them VERY highly!
Review by Aldryll1 year ago
Nice people, installers did a great job
Review by Farzanehsadat1 year ago
Very personalible and good work
Review by Bobbyah Sopterean2 years ago
The floor was installed in a timely manner and looks very good. However we now have a rather loud squeek in the floor that was not there before.
Review by Czzy Bicentennial2 years ago
Work was done quickly and efficiently. No significant issues. I would use this company again.
Review by Vlaci Derrow2 years ago
Felt a lack of project management. People would show up unexpectedly or not show up when scheduled. Coordination between functions was lacking. We contracted with Whitt because you could do all of our planned remodeling and you did but at times it was painful..
Review by LisaRyan2 years ago
Bob Garby went over and above any service I have ever experienced!
Review by Rashedat Rommelaars2 years ago
Very professional and friendly. I absolutely love my new floor!
Review by Tajda Wittorff2 years ago
I was very pleased with the personnel, quality of the carpet, and installment.
No complaints - I have recommended the company to friends.
Review by Ustoreall2 years ago
Great service, although prices changed slightly on additional services (eg: door trimming). Carpet was expertly installed, looks great and as promised. Would use the company *and carpet* again/
Review by Sarafan2 years ago
Could have used a larger crew ( more than one, to demo the existing hardwood flooring. Unexpected glue and staples led to a two week demo period. They eventually got the job done and we are very happy the our new hardwood flooring and carpet. Whitt did not take shortcuts or the easy way out. Very professional job and Emily was great to work with.
Review by Townson2 years ago
we are very pleased with the carpet and the installation could not have benn better. thank you
Review by Jasminek2 years ago
Very helpful during the selection process at their store.
On time delivery and installation.
We were attempting to match older carpet-can hardly tell the difference.
We would highly recommend.
Review by CustomerDian2 years ago
Great service from start to finish!
Review by AdamCorder2 years ago
The staff at Whitt Carpet are very accommodating and knowledgeable, However our installation was extremely bad and was acknowledged as so by the installation supervisor AJ. Certain aspects of the project were corrected others could not be.
Emily , our sales person arranged for the carpet to be removed and another carpet was selected and will soon be installed.