I cannot recommend this company high enough, in particular , for customer service. Ordered a dining set which was delivered by Shaun & Ed who managed to get to my house before I did.Communicated with me immediately and we made plans that suited us both.
My biggest thank you is to manager Joe at the Wickford branch. Joe went above and beyond to source some matching twine for me, which was brought back by hand from China by someone was there at that time.
Such a small thing, that made a big difference to me.
Thank you to all involved
Review by Sappiral Schwob1 month ago
Hi I brought a Nova dining set in May was delivered and had two faults with them one was a chair not made properly and the other was the table which was bent and would fix together so I rang them n they brought a chair and tried to fix the table when they did I said it’s got a wobble on it they then rang a man called Elliot who was full of apologetic excuse I am still waiting for the table four months later and it’s still not been delivered so I just wanted to let you know I would never do business with these no more Ms Lynda Cobbold
Review by Vans1 month ago
Love the 6ft Fibre Optic Eclipse Grey Xmas Tree that we purchased on the 18th September as it goes perfectly with our living room decor, but what I don’t like is the fact that the Xmas tree stand that comes with it is dark green not black other than that the tree would be perfect and I would’ve given a 5 star rating.
Review by Yaneudis1 month ago
Great service from Ed and Sean :) very professional, funny and all round nice guys!
Review by FIoo Hysock1 month ago
What a brilliant Service from buying right through to delivery and queries, Martyn and Shaun were very professional and set up the furniture where i needed it. And the after care and response regarding a courier delivery has been quick and helpful, so very happy, will be buying more in the future I'm sure.
Review by Ramilia1 month ago
We bought furniture in the Bank Holiday sale on the Saturday, and it was delivered on the BH Monday. Shaun even carried it to the bottom of the garden and set it up for us!
We are extremely pleased with the furniture and covers so far - hoping for more sunny weekends to get maximum use from it
Review by Mattirosi Lipshez1 month ago
Great service from Harry in store last weekend when we went to buy a new BBQ for our daughter and son-in-law.
Harry definitely deserves his £5 tip.
Review by Lanience1 month ago
I recently purchased a parasol from White Stores at Windlesham.
It arrived on the arranged day but unfortunately when I unpacked it I discovered two small tears in the canopy.
I sent a photograph to White Stores and was then contacted by Elliot Berg a Sales and Customer Service Executive. He immediately arranged for a replacement canopy to be sent, it arrived with me promptly and undamaged.
This was absolutely excellent service and I will recommend White Stores to both friends and family.
Review by FrozenMrFuji1 month ago
Fantastic service throughout. Found our perfect rattan set at a great price. We ordered it late morning and Paul and Ed had delivered it by mid afternoon! Couldn’t fault this company, a really positive experience.
Review by Kren Colunbia1 month ago
Shaun who delivered our table and sofas, was excellent. All very good thank you.
Review by Bafford1 month ago
I am so impressed with the service I received from Ed and Martin. They tried every which way to get the furniture into my small London back garden and even after exhausting 99% of the options they still turned around and came back when we may have found a solution. They were really helpful and by far the best delivery men I've ever had.
Review by KarimSaid Todi2 months ago
A big thank you to Zak at your Sunningdale branch.
Great customer service, very knowledgeable and extremely helpful.
Would definitely use and recommend this store.
Review by RMaivia2 months ago
Had our nova corner suite delivered by Paul and Ed today, ordered it 4pm bank holiday Sunday, delivered 1pm bank holiday Monday, very prompt and polite, excellent service, would definitely recommend.
Review by Parlett Derrow2 months ago
Paul & Ed, thank you for delivering my garden furniture today, 28/08/19, and helping me to set it up. Always friendly and helpful.
Review by Airguy Borovick2 months ago
Paul and Ed delivered my replacement furniture today, they were really friendly, polite and helpful.
Review by TClough2 months ago
We have just had our six seater dining set delivered the two guys found our house very easily ,not always that east.They were very helpful and pleasant, keep up the good work Harry and Chris, a few hours later we rang to order a cover for this set and again Harry very pleasant took our order
Review by Jocheh Mcgauty2 months ago
Good value for money in end of summer sale, quick delivery and helpful from Paul & Ed the delivery guys.
Review by Jurajholod Donie2 months ago
When I ordered my 7ft Christmas tree I spoke to a wonderful chap called Rob who was fantastic and answered all my questions. Delivery was prompt and the product looked exactly like it did in the pictures (unlike other companies). I’ll definitely be back for some more bits this Christmas!!
Review by LlamaKids2 months ago
Shaun and daryll very patient and careful taking furniture through the house a tight fit but it all went through great service from start to finish,would recommend.
Review by Ferdoushi2 months ago
Lovely delivery men, very quick and informative about the furniture. Highly recommended! Thank you both.
Review by Sherieffe2 months ago
Emma at Wickford branch on Saturday was great, knowledgeable, helpful without being pushy. I haven’t received the furniture yet but if it’s as good as customer service the. I’ll be extremely happy
Review by Elvixter2 months ago
Terry and Ed were greast, so helfull. would reccomend your service to every one. WELL DONE.
nO PRESSURE SALESMAN RELAXED ENVIROMENT
Review by Vatyna Elanthi2 months ago
Shaun and Neil were great bringing the cartoons to the rear garden. The furniture - Nova Thalia four chairs and 1.2m roundtable set - were well packed in heavy duty shipping cartons. The only problem was that the 12 bolts supplied to assemble the table were longer than they should be by approx 6 mm - not wishing to wait for White Stores to sort the problem I sourced the correct size items locally. The error seems entirely to be attributable to the manufacturuer as the incorrect bolts were packaged with correct size washers and bolt covers in the unopened table cartoon.
Review by Mildreadful2 months ago
Have ordered the same item twice only to be sent the wrong size TWICE. Promised refund for first so I gave them a second chance only for them to get it wrong AGAIN. Still no sign of the first refund. Avoid this company.
Review by Elzean Derrow2 months ago
Great quality garden furniture Fromm White Stores, Windlesham. Good quality and price and thanks to Harry and Chris for easy delivery and reassembly of our garden table which didn’t fit through the doors!