Ordered a cooker, they emailed me to tell me they would send the delivery date later. weeks later after I sending an email to them, they decided to tell the truth. The supplier had none, but they would inform me later. I thing I am being generous with two stars.
Review by Shrinish Zurkowski2 years ago
Ordering was very easy and the goods were delivered quickly and efficiently. Excellent service.
Review by Zaheerah3 years ago
Just got recently, excellent value for money, very quick delivery, brilliant service from start to finish. 3 hour time slot so you don't need to wait in all day. Would recommend WHITEBOX without hesitation.
Review by Carboni3 years ago
I ordered the washing machine on line Friday mid day had it the next Tuesday midday fantastic
Review by Bhudia Deonarine3 years ago
all great would recommend
Review by Priyabrata3 years ago
We were looking for a frost free freezer to use in our garage as a spare. We decided on a Hotpoint FZA36G model as we have always been satisfied with any Hotpoint product we've had. After a lot of online research, we found that Whitebox was offering the model at the best price and ordered it from them. They delivered it within 48 hours, in perfect condition, giving us a 3 hour time slot in which to expect it. The delivery driver was courteous and efficient, removing the packaging and taking it away with him. He also advised me to leave the freezer to settle for a few hours before plugging it in and gave me advice on registering the product for the 10 year parts guarantee. We wouldn't hesitate to use Whitebox again and to recommend them to family and friends.
Review by BlackSnake3 years ago
Quick and easy to order and delivery was perfect
Review by Vrmedia Onda3 years ago
Excellent service. Quality item. Delivered within 2 days where every major high street company couldn't deliver a similar item sooner than a week. Price couldn't be beaten and I tried everywhere possible to buy from a local independent company. Will be using whitebox a lot more in the future. Very impressed ☺
Review by Downes3 years ago
Trusted company & fast delivery.
Review by Manquel3 years ago
Easy transcation, competitive price and delivered at a time to suit me.
Review by TheresaN3 years ago
Delivered at the stated time. Fast efficient service. Very pleased with my purchase and the price.
Review by Benedictha3 years ago
Very good price and delivery,would use them again
Review by Kenninger Lemmerman3 years ago
The product I ordered was shown to be in stock and available for prompt delivery. A few hours after placing the order and making payment I received an email saying product was out of stock and unknown availability but probably in about 10 days. About a week later I got notified of delivery about 5 days further on. Received appliance on the day, installed it and the oven glass broke with heat 3 days later. No help from Whitebox who referred me to Hotpoint. Half an hour on phone to Hotpoint and an engineer can only come out 1 week later. Not what I call service by either company. AO.com are far better
Review by JeffHubbard Anusbigian3 years ago
We ordered a fridge and freezer , was going to be delivered and the get a phone call to say they wouldn't be able to deliver either off them . When I checked on there website they had put there prices up
Review by Rudell3 years ago
First time we have used whitebox & will recommend to all my friends. From start to finish, a very professional service. Well done
Review by Waitingtobesurprised3 years ago
Order delivered as requested and on time. Very happy.
Review by SilverStreet3 years ago
Delivered to greed time, and removed all packaging.saving me having to dispose of it.
Review by Amarveer Simoens3 years ago
Brilliant..ever thing arrived on time. No hassle.
Review by Perl Littorin3 years ago
Still waiting for goods unacceptably long time may have to look elsewhere
Review by DaG3 years ago
Booked online and was given a date for deliver. Then was told a date two weeks in advance- 3 month old baby and mother waiting on delivery! Rang number given (Hotpoint) up and managed to get a delivery date although ignored my advice to go to back of flat. Delivery missed as I was in a location with no mobile coverage but got message and told to reorder. Tried to reorder on number given but Hotpoint told me they no longer dealt with Whitebox and eventually I got a number from them (where was Whitebox all this time- fire and forget logistics!!- We have your money now not my problem!) Got through to Whitebox - nice French bloke and told me I would be refunded. I asked for email confirmation but his manage wasn't there. I chased this and eventually got a refund. Found local supplier on line, cheaper, sensible conversation, next day delivery no drama. Would I use Whitebox again......have a guess
Review by Aneed3 years ago
Good email communication, prompt delivery on requested date, polite & efficient delivery drivers. Can recommend .
Review by Kanokthorn3 years ago
Excellent Service from placing the order through to delivery of my wine cooler.
They kept me informed at all times including a delay of a week caused by the manufacturer.
Review by Austin Trotter3 years ago
Ordered an Indesit tall fridge and a tall freezer. Took my credit card details and said no money would come out until items were delivered. On the fri they said delivery would be Wednesday so rearranged my work to be home then on the Monday they rang to say they can't get them so sorry. My freezer and fridge had broken so was desperate for the new ones, so I then had to start all over again looking for new ones. An absolute nightmare.
Review by Cachting3 years ago
easy to buy, good price, on time and generally helpful