Tracy Gooden convinced me of the advantages of working with Wheat’s Carpet One versus a big box store. From selection of flooring to the completion of the installation, Wheat’s validated my trust. Tracy sent samples, measured the room, set the operation in motion and followed with a call to assess our satisfaction. Derell, and his partner Troy, took up the old carpet only to find damage to some of the subfloor. Derell immediately contacted Tracy who had a carpenter (Smithy’s Carpentry) at the house at 7:00 the next morning. Billy Smith and his team expertly completed their work in time for Derell and Troy to lay the “wood” flooring that day! It took great skill to accurately cut and place the wood around the circular fireplace. In fact, Derell and Troy were very precise in cutting and fitting each irregular piece in the room. My husband and I have no regrets for employing Wheat’s.
Review by Notgo5 months ago
I recently had the pleasure of doing business with Wheat’s Carpet. Ms. Tracy Gooden helped us make our carpet selection. Not only was she very knowledgeable, Ms. Gooden was an absolute pleasure to deal with. Everything went just as Ms. Gooden said it would go, which was so refreshing given some of the other disappointing instances we have had with sale representatives. Our installation was excellent. Andreas was our installer, and he was also a pleasure to work with. My thanks go out to Tracy and Andreas.
Review by Wendan5 months ago
Tracey Gooden gave me excellent advice in a stressful time. Andreas installed, showed up on time and worked quickly to complete an excellent job.
Review by Bafford10 months ago
Had to have carpet and hardwood flooring replaced because of flooding. Tracy Gooden came to home and measured, ordered and assisted in scheduling installation. Shane was the installer and did an excellent job. Could not have a better installer. All seams are excellent and you have to know where they are as you can not see them. Would recommend him and if need carpet or flooring again would want him to be the installer.
Review by Ncattell Gilon11 months ago
I had one bad experience with Wheat's Carpet One several years ago The installers were late...they brought the wrong flooring...and their quality of work was poor. After talking to Tracy Gooden about my bad experience, her great personality and her outstanding professionalism convinced me to give Wheat's Carpet One another try. Tracy has since worked with me on 3 home projects and they've all been home runs! I'm very pleased with the results.
Review by GunnerG11 months ago
We recently had Engineered vinyl panel flooring installed in our living and dining areas and could not have been more pleased with the service provided by Wheat's Carpet One. The sales representative, Tracy Goodin was extremely helpful, patient and courteous and the installation by Jovanni and Caesar was efficiently and professionally done. The match with adjoining hardwood was also very good. We were completely satisfied with the quality of the work and their quote was significantly lower than a leading competitor. Great folks. Highly recommended.
Review by JustinJP1 year ago
We worked with Tracy Gooden who helped us sort through several flooring options. We own a second home in Tuscaloosa and she was always willing to work with our travel schedule. The folks who did the installation were also reliable and showed up when they commited and finished the job on schedule. I would definitely work with Tracy and Wheat’s again!
Review by Kullar1 year ago
We needed carpet installation quickly and I contacted Wheat's Carpet One and was assisted by Tracy Gooden. Tracy came to our home to take measurements and help with the carpet selection. Within a week our carpet arrived and was installed. Thanks so much to Tracy and Wheat's Carpet One.
Review by Korax1 year ago
Everyone at Wheats has been great! Tracy Gooden was my sales person and she has been excellent and extremely patient! She helped me pick out the best flooring at a price I could afford for my home and was there for me every step of the way! The installer was David and he really knows his craft! He made a very stressful time go very smoothly! My floors look beautiful! I could not be happier with my decision to choose Wheats and i will use them in the future.
Review by Jaes1 year ago
Natalie Dauchy is so great and highly qualified designer. She made it so easy to have my floors done! The installation team came in and had the whole job finished in one day.
Review by Manjeska1 year ago
Wheat's Carpet One donated the flooring materials, tile and complete installation for a Habitat for Humanity of Tuscaloosa home in the spring of 2018. They allowed the homeowner to choose extremely high quality flooring and tile, and assisted her with the choice of colors and materials. This was especially important, because the homeowner's son is confined to a wheelchair, and the flooring materials particularly needed to be very durable. Additionally, Wheat's installed a beautiful, fully tiled, roll in shower for the homeowner's son, and a gorgeous tile back-splash in her kitchen.
They treated our Habitat homeowner with the same level of courteous service as they would have the most high-end customer. Furthermore, they donated materials suitable for the finest homes, and installed them in the same flawless fashion.
I cannot say enough positive things about them.
Habitat for Humanity of Tuscaloosa
Review by Thiruchenthil1 year ago
I had new carpet installed in my bedroom and vanity area. In order to install the carpeting the workers had to disassemble a fully adjustable king size bed including all the cords and wires. The job was well done and the workers cleaned up after themselves and put the furniture back in the room.
The nice surprise happened a few days later when a thunderstorm sent my big dog under the bed. When the storm was over, I went in my room to crawl under the bed, disconnect the wires under the bed, untangle the dog, and reconnect the wires. My usual routine.
As I was about to crawl under the bed, I realized the workmen had organized the wires and gathered them near the headboard. My 55 lb baby can now go under the bed anytime he wants and crawl out when he is ready. Nice attention to detail. Thank you. Susan Wharton
Review by Pastorbill Derrow1 year ago
Wheat’s Carpet was fabulous from the moment I walked in the door. Ben helped me choose the carpet, got it ordered from me in a timely manner and it was put in very quickly. I also asked Ben about measuring for our preschool and he was there the very next morning with a quote by that afternoon. Excellent customer service!!!
Review by Arattha Pridal1 year ago
Wheat's Carpet One assisted us and enabled us to flip our rental property to sell. Tracy did a great job of listening to our needs as well as our budget. The installation was done quickly and professionally, and all the workers were trustworthy and prompt. Thank you, Wheat's Carpet One, for helping us get top price for our property.
Review by Namfon1 year ago
I was very pleased with the work done.
Review by Fraddy1 year ago
I work with Tracy Gooden on a regular basis. When I need flooring, I call Wheat's. Easy, turn key work that helps my contracting business go. Highly recommend Wheat's and Tracy especially.
Review by AZExplorer1 year ago
A very good experience. I am so pleased with the hardwood flooring it has made my family room look so much larger. My dining room looks so amazing with the new hardwood flooring as well. I would definitely use Wheat's again when my Husband and I decide to remodel some more rooms in our home.
Review by Alphonce1 year ago
Ben was wonderful to work with as I had my entire house redone. Ben helped me in every matter and made sure everything flowed the way it should.
Review by Nagosa1 year ago
Sales person professional and helpful. . Order was delivered and installed as scheduled.
Review by Zollern1 year ago
Tracy Gooden is wonderful! I was under a lot of stress at the time I came in to select carpet and the day that she came to my home to take measurements. Ms. Gooden was so helpful, so patient, and so kind! She helped me select the perfect style in the perfect color. Very professional, very confident! I highly recommend her and Wheat's Carpet One.
Review by Arianwen2 years ago
easy purchase and install
Review by Classroom2 years ago
Our experience with Wheat's Carpet One was fantastic! Lots of selections and Tracy helped us narrow things down and make a final selection. She was extremely helpful, came out to our house and helped us make the final decision. No pressure - it was a great experience! The men that installed the carpet were great! They were professional and did a fantastic job. All around we were very pleased and would definitely recommend using Tracy and Wheat's Carpet One for your flooring needs!
Review by Girkes Falcomer2 years ago
Tracy Gooden was very helpful in helping me pick out the perfect wood flooring. The installation went very smoothly. I am enjoying such pretty floors. They are so much easier to keep clean instead of the carpeting that we had. Wheat's Carpet is a friendly store with such personable employees. Thanks to you all!
Review by Gpu Wilenchik2 years ago
Very pleased with the sales rep Ms Sophia Rast she was very knowledgeable of her products and was a pleasant person to deal with the installation was first class along with the first class installer thank you all for a job well done.
Review by Romedchim2 years ago
We had flooring replaced because of a refrigerator leak. Tracy Gooden helped us find a sample that closely matched our existing floor, making several trips to our house in doing so. The men who installed the new flooring were professional, very skilled at their job, and friendly. They did an excellent job in replacing the flooring. We were very pleased.