I been using wu since 2014! They will jack up ur points ! I had nearly 400 points ! All sudden
Received an email saying ur points going to be expire in 24 hour ! Those points worth Almost 50$ bucks! I spoke with some of their 1800 numbers! It’s very hard to explain someone from another country to explain what ur problem! My new app is money gram they pay u more and fees are way less then wu
Review by Kuiyuan1 month ago
no problems at all, accurate information fast money transfer, thanks
Review by DesG1 month ago
In the past, I used to go to an agent in a grocery store to send money. Even though it worked well, you did not know going in, if the person before you would spend time filling out the form that sometimes resulted in a long wait. I got to the point that I would get the form beforehand, fill it out and bring it completed to the agent. There was one agent in particular that was very appreciative of that! After some time, I decided to see if Western Union had a website. I found it and since that time, I have stayed with sending money online via their site! It is quick, practical, and easy to navigate and with an account, you can store information for future use. The site also allows you to see conversion amounts when sending to other countries. I highly recommend it to people needing to send money via Western Union!
Review by Jswier Eeckelaers1 month ago
I dont know if this the recent change that western union has done but it has started flat rate for transfer but it is giving a very low rate. When I asked, they mentioned that western union has it own conversion rate which doesn't make sense.
For example, for Nepal the actual conversion was $1 = NPR 113 but WU conversion was $1=NPR 105 which is ridiculous. Being customer for 10 years I am now switching to other.
Review by Kunihide1 month ago
A great service to use
Review by Dyeeah Bocanegra1 month ago
0 stars if is possible!
Review by Groby2 months ago
Western Union customer support services +1 855 -29-8 _25O7
In the past, I used to go to an agent in a grocery store to send money. Even though it worked well, you did not know going in, if the person before you would spend time filling out the form that sometimes resulted in a long wait. I got to the point that I would get the form beforehand, fill it out and bring it completed to the agent. There was one agent in particular that was very appreciative of that! After some time, I decided to see if Western Union had a website. I found it and since that time, I have stayed with sending money online via their site! It is quick, practical, and easy to navigate and with an account, you can store information for future use. The site also allows you to see conversion amounts when sending to other countries.
Review by Jbrunson2 months ago
I made an order with WU yesterday morning to send just over a hundred pounds. I received my MTCN and sent it to my receiver. I received a message straightaway that my transaction was underreview and this would take two hours. TEN hours later I received a message from them telling me the transaction was declined. I phoned them, they had no explanation. It seems to me they will refuse transactions for the most nonsensical of reasons. Appalling service.
Review by Djcs2 months ago
DO NOT USE THEM IF YOU DON'T WANT TO LOSE YOUR MONEY!!!!
They took my money - charged me £1250 and never transferred the money to the receiver - no refund has been issued either!!! No response from the customer service team and are now deleting my comments on their Instagram account!
Review by Debasri2 months ago
when i started here it was a lot less expensive. now it’s a $3 fee for very little transfer. looking for better options of sending money
Review by Rabeah2 months ago
I cannot begin to describe how disappointing their service is. I made a money
transfer on Sep 26 and the money apparently "disappeared" . Western Union cannot find my money. My bank confirmed that the money has been transferred to Western Union but there, it "disappeared". Over the past week I have spoken to several WU customer service agents and sent numerous emails but to no avail. Not one reply! The call center agents are rude and unhelpful, telling me I just have to wait for 24 hours and then I will get a reply. Of course I don't. I call again after 24 hours to be told the same thing and so
Review by Jaketsu2 months ago
Worst Customer Service!!!!
Review by Jeanes2 months ago
Fast and good service
Review by Fairycarter Paupe2 months ago
I love western union because it's easy to use, and very convenient!
Review by Curiel2 months ago
I transferred funds and never received anything from the recipient. western Union told me to contact authorities and did absolutely nothing to assist. They have the data that customer service said would prevent fraud since the recipient needs to present it at time of fund pick up. My name did not match what the recipient presented at the time if pick up but funds were given anyways. Do not use this service since I called prior to the transfer and now they told me I should contact the local authorities even though they coordinated the whole transaction and got paid a fee!
Review by Nimus Scoging2 months ago
Quick and easy. I have tried Western Union to send money to a friend and It was fast.The rates and fees are clear and very transparent. I am happy with the service.
Review by Kasheka2 months ago
Support_line-+1-8-6-6--5-2-8-5-O-0-7----Be very carefull with this company ...
Western Union do not follow their own guidelines when they pay the reciever.
When you make a transfer you are asked to put the recievers name EXACTLY as it is written on the government issued ID of the reciever.
Review by Lorcadia2 months ago
no way on earth would i ever recommend W/U
Review by Zerary2 months ago
I don't know using western union because the transfert company steals your fees if you're to cancel a transfert for available raisons: like accident or death of the receiver.How come?
Review by Aeroeng2 months ago
Western Union has not made my experience for transferring money internationally a pleasant one. Their customer service needs a lot of improvement. They have not attempted to improve their customer service until they felt the competition of another company. Western Union has been transferring money internationally for so long but they have become Lacks and their customer service reflects this. Therefore Western Union is the last company I would use to transfer money internationally.
Review by SaifaMehreen2 months ago
"Sending in a few minutes..." not reliable. Transferring with Ideal in seconds to WU. The refund takes 5-7 work days, if the money will be refunded...(?)
My first attempt to use WU will be the last; neve
Review by Nundah McCashin2 months ago
very useful to. me. and no hussle anytime i cant send money to the Philippines.
Review by BuySum Pentakalos2 months ago
Great way to send money to our loved ones.
Review by GoldenTurtle2 months ago
Third issue, friend of mine's name is on a "BLACK LIST" which will allow ZERO transactions for anyone with that name. I had to call their compliance dept. 1.866.432.3329, to find this info. out. That said, it was pulling teeth to get them to reach out to the person I'm trying to send cash to. They said they'll send her an email to resolve this issue- but they won't send me the email, why??? They can't say. WU is big time worthless. I'll believe she receives it when she tells me, till then I'll tell everyone who's had an issue of resolving matters with this financial institution. Spread the word, they need to get out of the business, they are no good at it