So far so good! 1 month in and the process has been efficient and simple. Dr Hoff replies to scans each cycle very promptly and with advice to improve the treatment (ie: use the chewies, brushing is excellent etc…) I am starting to notice changes in my smile and my teeth are definitely straighter.
Review by Bafford Sallahu1 month ago
I was well looked after.
Review by Pranoop McAveeney1 month ago
Overall great experience from the initial walk through and scan from the team. Was contacted by Vanessa to let me know unfortunately I was not suited for the treatment as my crowding was a bit more severe and would need to see an Orthodontist to remove teeth.
Review by Delphi Derrow1 month ago
The whole experience with WESMILE was amazing, the team are incredibly professional and the results are better then I could have hoped for. I would recommend WESMILE to all of my friends and family. While there are a number of other companies who claim to offer similar products and services WESMILE are by far the best. When it comes to your teeth why would you settle for anything less then the absolute best.
Review by Mbengawe Thundersun1 month ago
The team is very friendly and professional. Very convenient for workers in the cbd
Review by Abdullahi1 month ago
Professional, efficient, friendly and helpful staff. Would recommend.
Review by Rallin1 month ago
I had contemplated getting my teeth fixed for a long time, but had pushed it off because I wasn't sure what treatment to get done or where to go.
We Smile was suggested by a friend, I had my initial consultation with Vanessa. The overall experience has been great! Venessa has been so helpful and knowledgeable throughout the treatment.
I highly recommend We Smile 😁
Review by Bafford2 months ago
Great staff, very friendly
Review by Tedco2 months ago
It has overall been a great experience with We Smile. The staff are very supportive and the whole set up is easy. Highly recommend.
Review by Junro Huzaimi2 months ago
Five weeks in and so far, it has been a great service! Can't wait to see the end result!
Review by Nicarchie2 months ago
From the beginning of my 'We Smile' journey, I could not have been more impressed with the service, communication and care provided by the team. My treatment plan (cost and ease), progress and final result has been exceptional. I would highly recommend 'We Smile' and am very happy with my new smile. Thank you to everyone involved (Sophie, NSW).
Review by Reanab2 months ago
Just finished my treatment, everything went very well- highly recommendable!!!
Review by Guendoline2 months ago
Person centred care, regular check ups throughout my teeth alignment journey and 5 star communication - I’m very pleased with the service I’ve been provided and obviously recommend it to others.
Review by Roeten3 months ago
Great service. Staff were responsive and professional, and quickly followed on any queries I had.
Review by Alada Kraykowski3 months ago
I’m halfway through my treatment with We Smile and really couldn’t be happier with the results and the service. The team at We Smile are a really caring and genuine bunch and Dr Hoff is great too. My teeth are so much straighter than when I started a few months ago and it’s also really simple to use the app for scans along the way. Would recommend this treatment and this team to anyone who wants to improve their smile.
Review by Papapam3 months ago
The team at WeSmile have been excellent, couldn't recommend them or the product more highly. 6 weeks into my treatment and zero complaints.
Review by Rmusic Derveer3 months ago
Great customer service
Review by Qiwen Derzi3 months ago
Just started my treatment. Great experience so far. Victor, the oral hygienist who look after my case, is friendly and knowledgeable.
Review by Pappu Tjahyo3 months ago
Very friendly staff and I haven’t had delays in the treatment
Review by Josielyn Lukowiecki3 months ago
Today’s my 4th day with the Aligners & so far it has been quite smooth by following all the guidance from Dr Vanessa and the rest of the staff members who have been fantastic answering every question I’ve asked. I do apologise if I have forgotten the names of the rest of the staff members who I met on the day of 3D Scan. I had a few more questions to ask Dr Hoff personally & Dr Hoffenberg was very professional by calling me to introduce himself & to answer my questions & I couldn’t be happier as I know now that I’m in good hands with the professionalism Dr Hoff has provided until now. I’m looking forward to finishing off my 5 months aligners treatment.
Review by Yicheng3 months ago
So far so good! first day wearing and picked them up this morning from the office in Pyrmont.
Very easy and incredibly pleasant company to get your treatment done with. Super affordable and incredibly accommodating.
Will review again halfway down the track for those considering treatment.
Review by Cassim Goldkamp3 months ago
Very friendly, professional and feels good so far (tray 1) !
Review by Ireth3 months ago
I highly recommend Wesmile
1. Cheaper by far than any similar product.
2. Excellent customer service and
communication from beginning to end.
3. Super friendly and professional staff.
4. Every step went smoothly and as predicted..
my teeth are now just how I wanted them.
5. If teeth straightening is what you're after,
you won't regret choosing Wesmile. I'm a
very happy customer.
Review by Pegolo3 months ago
Consultation Phase - Great
Vanessa and the crew that i met during the initial consultations were informative and friendly. I was provided clarity of the benefits and risks of the treatment and the pricing plans were relatively simple. The service and attitude were also fantastic and they gave off a vibe that they were busy but enjoyed what they do. Dr Hoff gave me a call on the weekend to have a candid conversation of what i am looking to achieve which i appreciated.
Treatment Phase - Average
Upon payment and commencement of the treatment plan, i was pretty much left to my own devices to manage the schedule and ensure i followed the recommended process of 22/7 with the aligners to achieve the desired outcome. I understand that the self-service procedure represented the terms of the treatment plan. However, i was surprised there was little to no advice from the WeSmile team on external appointments complementing the treatment (eg. engagers + IPR). Leading into my 3rd aligner, i was neither reminded or informed to make an appointment to have engagers infused onto my teeth before i could proceed to the next aligner. Whilst i understand that it's a self-service treatment, i would recommend that the WeSmile team implement some method of a reminder service for the patients to make these appointments in advance (via phone, email or even the DM app). Lastly, when i attended my appointment with Dr Hoff, i was not advised to bring my treatment plan and engager template as i was not aware it existed in my WeSmile pack. This became an inconvenience as the appointment had to be rescheduled.
I would seriously recommend implementing reminders and more detailed notifications in the DM app that is personalised to the patient's treatment plan, as i don't see this as a significant resourcing cost. It will likely increase the likelihood of patients achieving their desired outcome
Review by Veneza3 months ago
Prior to visiting Wesmile I had been to a similar company who had rejected my treatment and didn’t give me any reason as to why. I went to Wesmile thinking I would have the same outcome, I was wrong.
I explained to Dr Hoff and Mel what had happened and they assured me that no matter how they have to do it, they will give me the perfect smile!
I am now two months into my treatment plan and it has been a quick and easy process, I can see the changes already.
I would recommend we smile to everyone!